Ignite+ Stoves Ltd Reviews 

134
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic initial installation and superior aftercare. Darren and Helen are simply outstanding. We had our stove fitted a few years ago and at the time fantastic service and brilliant installation,... See more

Rated 5 out of 5 stars

We used Ignite+ Stoves Ltd and we cannot recommend them enough. Their attention to details, tailored made recommendation to your needs meant we went on a journey to find the perfect stove and not jus... See more

Rated 5 out of 5 stars

Darren and the team did an excellent job, the chimney breast and wood burner were installed in one day. Clean and efficient work. Electrics on day 2 and completed with plastering and TV installation o... See more

Company replied

Rated 5 out of 5 stars

Darren and his team lowered the plinth of the old open fire place, rebuilt the floor, plastered surrounding walls and put in our gorgeous log burner. They also arranged to have a deep clean of the chi... See more

Company details

  1. Fireplace Store

Written by the company

We’re a small family run business providing environmentally friendly eco woodburning stoves. We also provide customer made media walls. We have a lovely appointment only showroom where our products can be viewed. Wood burning stoves in Harrogate, Leeds & York by Ignite+ Stoves. Ignite+ provide wood burning stoves and multi-fuel stoves. Call 01423876355 @igniteharrogate for our socials.


Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(134)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Company

From start to finish the service we have received from Ignite has been fantastic.
We are so pleased with our log burner and would highly recommend Darren and Mark to anyone thinking of getting one.

October 29, 2019
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you so much for the kind words Janet. We genuinely appreciate being of service to you and we wish you many years of warm and toasty enjoyment!

Rated 5 out of 5 stars

First class service

Very informative and knowledgeable from the start, genuine interest in my house renovation and fireplace! Got the very best look and price for our budget. Really happy and would not hesitate to recommend to anyone.

October 2, 2019
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thanks so much for the kind words. We massively appreciate your custom and we’re so pleased your love the stove.

Rated 5 out of 5 stars

Passionate, professional and a real for aesthetics

Our experience with Ignite+ has been outstanding from start to finish. They are a very professional business. The quotation visit was honest, and what really sets Darren apart from others we got a quote from (and a large part of why we chose him in the end) was his eye for the aesthetics. He really understands what works in a room. There is no pushy sales or calls afterwards. And there is lots of guidance about stove brands and models. He will help you choose what’s right. And the end result in our house is truly spectacular. Add to that his aftercare and availability and from our experience you will not regret choosing Ignite+. Of course this is a business but Darren clearly has a passion for his work beyond making money, and takes prides in every installation. That’s probably the highest compliment we can pay! Thank you Ignite+.

September 6, 2019
Unprompted review
Rated 5 out of 5 stars

We can highly recommend Ignite

We can highly recommend Ignite - first class service from recommending the right stove, surveying and then a very professional installation service. I had visited 4 other companies but these guys are heads and shoulders above the others I chatted to.

June 20, 2019
Unprompted review
Rated 5 out of 5 stars

All very good

Great from initial contact to stove installation: people at Ignite+ & product (Charnwood 5) excellent.

May 26, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

We knew relatively little about stoves and found Ignite+ when they were recommended by a local sweep.
I left a message on their website and they came out to advise on the size of stove required for the room size and look at the work involved.
We then went to their showroom. Knowing we were on a budget they gave us a range of options, clearly explaining differences between the stoves so we could make an informed choice, rather than being pushed in a certain direction.
The fitters were also great. We were at work on the day of the fitting and they explained exactly what would be done and how long things would take so I could be home in time for them finishing. I was really pleased with the result - all done in around five hours (removing the old fireplace, expanding the opening and fitting / finishing the new stove). The room was exactly as I left it, just with a great looking new fireplace.
After a couple of days, they also came around to make sure we were happy with work and give advice on how best to use the new stove.
Would absolutely recommend to anyone.

May 12, 2019
Unprompted review
Rated 5 out of 5 stars

Ignite were fantastic from start to…

Ignite were fantastic from start to finish. Darren was completely professional and extremely knowledgeable throughout the process and we couldn’t be happier with our stove. We compared a lot of quotes and Ignite came out on top, but to be honest we would have been happy to pay a little more for the great service that we got.

May 11, 2019
Unprompted review
Rated 5 out of 5 stars

Can't rate highly enough

We are over the moon with our new stove. From day one got a great feel for Ignite. The website is great, the staff are friendly and professional, nothing was too much trouble. The quote came in much lower than others we'd had, especially as they don't try to stretch the job out. The guys arrived before 9am and were done by 4.30pm. Clean, tidy and limited making good for us to do. We've had a follow up visit to show us how to get the most out of our new stove and now I just sit and look at it, so so pleased with it. Thanks guys!

March 25, 2019
Unprompted review
Rated 5 out of 5 stars

Great Customer Experience

From the start of our contact with Ignite+, we have had a good experience, with great response, very understanding of our needs, and flexible when our views changed. The installation of two stoves, was done by Mark, excellently and he was always asking our input and opinion to make sure we were happy. A great customer experience and we are delighted with the stoves, and the overall package.

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

New stove at Pateley Bridge

Darren and his team recently fitted a new stove at my home. Ignite were first class from quote through to completion of the work. Darren explained everything and all my questions were answered. The old fire place needed total removal there was no need to worry dust and dirt were kept to a minimum.Darren and his team just got on with it in an efficient manor. The stove was fitted with out any difficulties to an exacting standard.Very pleasing i would highly recommend.
Stephen

November 26, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service and beautiful workmanship

From the start, Darren took us through all the options, and whilst he is clearly a good salesman, it never felt pushy, just informative with understandable pride in their workmanship. Lots of options, with lots of examples of previous work to compare.
Fitting on the day was really hassle free with very little mess and a quick, efficient service. We went from a gas fire place in the morning to a beautiful log burner by mid afternoon. Could not be happier!

October 17, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look