Every item I have purchased for my home and work, updating my own first aid kit and getting the AED installed at work. First Aid Kits Australia have had exactly what I needed, I only have one issue I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We recently purchased a box of wound dressings, and I cannot speak more highly of First Aid Kits Australia. Great products, and super-fast postage, our order was on our doorstep in two days. We are ve... See more
Company replied
This radio ended up being better than I thought it would be. It reaches heaps of stations and has pretty good sound quality. Its small, so it doesn't take up much room in my bag and everything works.... See more
There was a great range with really great prices and the postage time was so much quicker than expected. I was really happy with the service and was keen to give a great review right off the bat, but... See more
Company details
Written by the company
For more than 20 years Australians have relied on First Aid Kits Australia for our Premium Quality, Great Value, and enormous range of First Aid Kits. First Aid Kits Australia is a fully Australian owned and operated business, making what we consider to be the very best first aid kits in Australia. Every kit we sell is manufactured under our TGA License to our uncompromising standards and our kits are relied on by tens of thousands of individuals, resellers, businesses, paramedics, emergency medical staff and government organisations every single day. While we all hope a first aid kit is something we never have to use, if you, a loved one, a colleague or customer are in a situation that requires one, having a high quality first aid kit really could make all the difference! When it comes to your safety, don’t risk being stuck in an emergency situation wishing you had a better kit, when you can rest assured, from us you have a kit that will cover you if you ever need it.
Contact info
268 Montague Road, 4101, West End, Australia
- +61 7 3268 1088
- firstaidkitsaustralia.com.au
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic ………..
May 14, 2026
Handy to keep in the car
Thank you for the speedy delivery. At this stage l havent used them, hopefully l won't, but at least prepared.
May 14, 2026
Value for Money and quick delivery
May 6, 2026
Firstly the company had an actual phone…
Firstly the company had an actual phone number that connected to a real person! Amazing! That person had product knowledge, a willingness to assist and to top it all off was very pleasant to speak to. The product is excellent.
May 7, 2026
Excellent value for money
Excellent value for money. Great delivery.
I will be making this company my go to for first aid equipment.
May 13, 2026
Website easy to navigate for…
Website easy to navigate for identifying the suitable kit that met our needs.
Very quick response from ordering to receiving the kit.
Good Quality
May 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
great quality and very quick delivery
very easy purchase for our business. Very quick delivery. Exactly what we needed
May 12, 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thinks for your review, Samantha!
I was pretty disappointed
I was pretty disappointed with the product. Its not really a first aid kit, it's just a zip lock bag of first aid items in a water proof bag.
May 12, 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Thank you for your feedback, Josh. We will be in contact to resolve the issue.
Reply from First Aid Kits Australia (part of Primivo Group)
Many thinks for your review, Anne!
Very satisfied customer
Website is clear about the products & what they contain
Price of products very reasonable
Quality of product received very good.
Ordering and payment easy and efficient
Delivery time and process very good
May 11, 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thinks for your review, Ray!
Reply from First Aid Kits Australia (part of Primivo Group)
Many thinks for your review, Catherine!
Good service
May 4, 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thinks for your review!
Reply from First Aid Kits Australia (part of Primivo Group)
Many thinks for your review, Jane!
Although supply from the manufacturer…
Although supply from the manufacturer was delayed, they always responded to my queries as to status of delivery promptly. Received the product much earlier than the ETA given.
May 11, 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thinks for your review, John!
Customer Service
Delivery was prompt. Tracking of delivery was provided. Good customer service right from the start of order.
May 4, 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thinks for your review, Annie!
The communication was fantastic and…
The communication was fantastic and postage of the order was quick and efficient, thank you!
April 30, 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thinks for your review, Rachel!
Very happy with the products
The prices are very competitive and delivery is prompt. Very happy with the products and will continue to order in future.
January 27, 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thinks for your review, Elke!
Reply from First Aid Kits Australia (part of Primivo Group)
Many thinks for your review, David!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.