Thank you so much for your wonderful service! Special shout-out to our bus driver Brenda who was so kind and helpful. Our kids had one of the best weekends of their life at camp and we are so grateful... See more
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See what reviewers are saying
The drivers were all so kind and got my guests to and from the wedding safely!
I can only speak for the the ride on the way back to the hotel. But the driver was extremely nice and accommodating. We had used this company for a football game and the driver overslept and our pick... See more
Overall the experience was good. I would contract buses from them again. The drivers were professional and friendly. The major issue I had was that I was told I couldn't have the contact information f... See more
Company details
About First Charter Bus Rental - Baltimore
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
762 Queenstown Rd., 21144, Severn, MD, United States
- 800-774-3135
4.5
Excellent
55 reviews
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We had a great experience with First…
We had a great experience with First Charter Bus! From the ease of rental to the wonderful owner, and the super friendly bus driver, Crystal, who came to pick us up. Overall, I would definitely work with this company again and highly recommend them for any events!
October 18, 2021
Excellent service from the office to the Bus ride in Frederick, Md area
Excellent service from the office to set this bus reservation up - very flexible in changing contract to match my chaning plans during covid with no penalties; amazing bus driver -very friendly, professional and had lots of great spirit. It's a school bus so I was surprised my guests received first class service. I would highly recommend this transportation for events - the price is right and the service from start to finish was excellent. I rented 2 busses from the Baltimore office who supported us in the Frederick area for our event.
September 29, 2021
We are very pleased with your service
We are very pleased with your service! The wedding was first scheduled for June 13, 2020 then rescheduled for August 2020 and then rescheduled for Aug.2021. At every step of the way, with every change First Charter employees were above and beyond caring and professional. When the final day came all three bus drivers contacted me to let me know they were on the way, and when they got to the destinations for pick up they were in contact with me to ensure everyone who was supposed to be on the bus was accounted for. Our drivers were Dontay, Hugo and Pedro. They were amazing, the guests and our family loved their professionalism and courtesy. I will recommend First Charter to anyone who needs a charter rental!
August 23, 2021
Great service
The reservation process was easy, drivers were on time and flexible that we ran a little late, and so nice.
May 16, 2021
Great experience !
September 28, 2020
Unprompted review
The driver was awesome- the service was…
The driver was awesome- the service was awesome!
September 14, 2020
Unprompted review
Driver was excellent!
March 23, 2020
Unprompted review
Showed up on time and were flexible
Showed up on time and were flexible, friendly, and professional.
December 3, 2019
Unprompted review
Thank you!
We had a great experience with the reservation and the driver!
Thank you for your help with our event!
November 25, 2019
Unprompted review
They were great and reasonably priced
They were great and reasonably priced. Contacted me if they had any questions, showed up on time and were very courteous. Definitely recommend.
November 12, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Local Branch Phone Numbers
One problem...when I called to check on the bus the morning of our trip, none of the phone numbers for Baltimore branch worked. I called each one twice. There was either no answer or it was the wrong number. In fact, I think I woke two people up from sleeping. Thankfully, our driver called me a few minutes later.
October 28, 2019
Unprompted review
Reply from First Charter Bus Rental - Baltimore
Sorry about the numbers, we will address this, but glad to hear everything ran smoothly. Thanks for your feedback and for your trust!
First Charter was very responsive
First Charter was very responsive, answered my questions, showed up on time and our driver was very kind, safe and easy to work with.
October 27, 2019
Unprompted review
Reply from First Charter Bus Rental - Baltimore
Thanks for your feedback and for trusting us for your transportation!
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