I appreciated the friendliness when I called to book. The paperwork came through in a timely manner. The bus showed up...even a little early:) The driver was safe in getting us there and back. Gre... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our driver and bus attendant were so friendly with our group. We enjoyed having both of them take us on our trip!
Our bus driver was amazing! On time, great personality and enthusiastic despite the late night at Six Flags. Thanks again!
The driver was on time and she was awesome, she got us to our destination safely and she was understanding with the busload of children and parents on the trip :)
Company details
About First Charter Bus Rental - Milwaukee - Mitchell Street
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
4150 West Mitchell St., 53215, Milwaukee, WI, United States
- 800-204-4362
4.1
Great
96 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First student delivered as promised
First student delivered as promised. They made our family outing special by giving us service above expectations!
August 8, 2021
Excellent service
August 8, 2021
Great service
We had a wonderful time. Our driver was excellent and I would highly recommend first charter.
July 26, 2021
Thank you for your services
Thank you for your services. The drivers were on time and got us to our destination on time and our return ride was on time and the drivers were friendly and polite.
Grantosa Boys and Girls Club
July 23, 2021
Thank you for the timeliness of picking…
Thank you for the timeliness of picking us up and returning us to our school. Great job and very professional!
July 8, 2021
One bus left for 40 minutes so was 40…
One bus left for 40 minutes so was 40 minutes late and did not communicate this with me. Cause major problems for us.
June 28, 2021
Second time we used your company and…
Second time we used your company and second time we got LISA as our bus driver. She’s always prompt, enjoyable, patient, and fun! We look forward to next year and hopefully having her again!
May 13, 2021
Positive experience.
The driver was quiet but polite and she got us safely to where we needed to go without any issues!
May 6, 2021
Only complaint was driver did not seem…
Only complaint was driver did not seem to know the area or where she was going but she was very nice and politely asked for our help.
October 15, 2020
Nothing negative to say!
The bus was about 10 minutes late picking up the students to go to our field trip but we allowed for extra travel time so it was absolutely fine. Our driver was incredibly kind and polite. I have nothing negative to say about our experience. Thank you!
March 12, 2020
Unprompted review
Very good experience
The bus driver was very nice! overall a good experience.
March 6, 2020
Unprompted review
The bus driver was an excellent driver
The bus driver was an excellent driver! the service was great!
February 18, 2020
Unprompted review
GREAT experience!
Awesome driver, awesome experience! On time for both arrival and departure. We had a very rowdy group of about 50 adults and it was great all-around.
February 14, 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The driver was very timely
The driver was very timely, patient and flexible. The driver drove safely and was very pleasant! Thank you for your service!
January 23, 2020
Unprompted review
Reply from First Charter Bus Rental - Milwaukee - Mitchell Street
Thanks for your feedback and your trust in us!
Reply from First Charter Bus Rental - Milwaukee - Mitchell Street
Thanks for the feedback!
The Bus Divers have been using…
The Bus Divers have been using different routes every time and have taken an extra 10-15 minutes drive time, taking away from valuable time at the water center.
January 16, 2020
Unprompted review
Reply from First Charter Bus Rental - Milwaukee - Mitchell Street
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center responsible for the Central US. Will you please call me at 866-514-8747? I want to understand more so I can take corrective action and continue to earn your business. Thanks, Nancy
Outstanding services from booking the…
Outstanding services from booking the bus to pickup and drop-off. Looking forward to using the services in the near future.
Thank you.
Mrs. Freeman
Assata High School
414-345-6113
January 7, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.