I appreciated the friendliness when I called to book. The paperwork came through in a timely manner. The bus showed up...even a little early:) The driver was safe in getting us there and back. Gre... See more
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See what reviewers are saying
Our driver and bus attendant were so friendly with our group. We enjoyed having both of them take us on our trip!
Our bus driver was amazing! On time, great personality and enthusiastic despite the late night at Six Flags. Thanks again!
The driver was on time and she was awesome, she got us to our destination safely and she was understanding with the busload of children and parents on the trip :)
Company details
About First Charter Bus Rental - Milwaukee - Mitchell Street
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
4150 West Mitchell St., 53215, Milwaukee, WI, United States
- 800-204-4362
4.1
Great
96 reviews
Asks customers to review
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Thumbs up!
Great experience for group of adult field trip attendees.
December 23, 2019
Unprompted review
3/4 of four of our buses were…
3/4 of four of our buses were excellent. One of the buses took route that was not very direct and therefore one fourth of our group arrived to the location 15 minutes behind the other buses both times.
December 20, 2019
Unprompted review
This year the service is excellent
This year the service is excellent. Mrs. Maria is always on the lookout for everything. A super friendly person who always tries to help in every way possible. The answer after the book it is very good. Congratulations for this new service because last year was not to good.
December 20, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Booking process good, service bad
The booking process was extremely intuitive. The bus arrived 15 min late, and the bus driver drove 10 mph under the speed limit almost the entire ride. We arrived at our destination 30 min late, having given ourselves a 15 min buffer for traffic. Put simply, the online process was great, but the service provided was sub par, and cost us 30 minutes of our 3 hour event.
December 5, 2019
Unprompted review
Reply from First Charter Bus Rental - Milwaukee - Mitchell Street
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy
Horrible organization/communication between them.
They stand you up.. have made us wait for the bus that never arrived.
Other times you order 1 bus and 2 arrive. Sometimes bus arrives very late. Their organization is horrible.They forget to send a bus to the trips, and when you call they send someone in last minute.
They make you wait so long to book a trip, and when the date is near they finally tell you they can't book. They were very bad last year, they are kind of getting better this year.
Hopefully they get better management.
November 20, 2019
Unprompted review
Reply from First Charter Bus Rental - Milwaukee - Mitchell Street
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center responsible for the Central US. Will you please call me at 866-514-8747? I want to understand more so I can take corrective action and continue to earn your business. Thanks, Nancy
First Student charter was right on time…
First Student charter was right on time for pick up. The bus is clean and the price is very reasonable. We will use First Student Charter bus rental in the future.
November 19, 2019
Unprompted review
Allowed us and our bridal party enjoy…
Allowed us and our bridal party enjoy the day!
November 18, 2019
Unprompted review
Juan Carlos was AWESOME
Juan Carlos was AWESOME. Everything about the experience was great and I would highly recommend First Charter for bus rentals.
November 11, 2019
Unprompted review
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