First Charter Bus Rental - Omaha West Reviews 79

TrustScore 4 out of 5

3.8

3333 Keystone Drive, 68134 Omaha, NE, US


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See what reviewers are saying

Rated 5 out of 5 stars

Kevin was at our start point on time and was very pleasant and helpful all through the trip. The bus was clean inside and out. It was difficult in the beginning to get the first reservationist to unde... See more

Rated 4 out of 5 stars

The driver was on time, polite, and very easy to work with. She ensured a couple times that she had pick up and drop off procedures correct since it was a shuttle service trip with repeated runs. All... See more

Rated 5 out of 5 stars

We had an excellent experience with your company. The bus was always on time and and the driver was a real professional. Lyle Hansen our driver did an excellent job.

Rated 5 out of 5 stars

Leonard followed up with me the day before our event. He was on time and in the correct place for pick-up! He helped with load in and load out. He really took care of us and was very personable. T... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Omaha West

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
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Contact Us

Contact info

  • 3333 Keystone Drive, 68134, Omaha, NE, United States

  • 800-204-4362

3.8

Great

TrustScore 4 out of 5

79 reviews

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Rated 5 out of 5 stars

100% Worth It

Setting up our bus for our wedding was super easy and affordable. The driver was very nice and easy to work with. I would definitely use First Charter again.

December 16, 2021
Rated 5 out of 5 stars

First Charter was incredible on our…

First Charter was incredible on our wedding day! They were attentive to our needs, flexible, prompt, and safe. The buses were clean and the drivers were friendly. We so appreciate the transportation that they provided to our guests on our wedding day!

November 23, 2021
Rated 3 out of 5 stars

Despite very clear communication of our…

Despite very clear communication of our time and location, the buses were more than 45 minutes late. When you are transporting hundreds of students, this makes for extra stress and confusion as you communicate with parents.

The drivers were nice and easy to work with once they arrived.

November 11, 2021
Rated 5 out of 5 stars

Great experience

Easy and convenient to use! The bus driver was polite and timely. We couldn’t have asked for better service throughout the whole process!

November 4, 2021
Rated 5 out of 5 stars

Very Positive Experience

The people I dealt with throughout the process were friendly, helpful and prompt. Very pleasant experience and a good value. Our bus driver was awesome.

October 20, 2021
Rated 5 out of 5 stars

5 stars all around

5 stars all around! Great communication in booking, timely arrival by drivers, safe journey! Couldn’t ask for better service. Thank you!

September 25, 2021
Rated 5 out of 5 stars

We would recommend their services

We would recommend their services. We experienced and unfortunate misunderstanding about the providing of service and recommend that anyone contracting service, that if they do not receive a confirmation from First Charter Rental, they need to confirm back their understanding of service. In our situation we discovered a circulating shuttle for an event was being covered by them and another company with whom we had actually contracted. We were a few hours into the service before discovering the duplication and promptly ended the duplication. They were understandably upset but were very professional in resolving the issue. I would recommend them as a good choice for providing bus service with confirmation.

September 12, 2021
Rated 2 out of 5 stars

The first buses showed up when they…

The first buses showed up when they were supposed to and I was able to give instructions to the drivers, so that was fine. Everyone was flexible with the mask requirement, which was appreciated.

The time in between when the buses would come back to pick up at the event site seemed too long, regularly 20-30 minutes.

Also, we had reserved two extra buses for the event of the event and they never showed up, so I need someone to call me to discuss this since we've already paid.

Sincerely,
Mitch Beaumont
402-593-6410

August 9, 2021
Rated 5 out of 5 stars

Bus for Wedding

Terri was amazing!! We used our bus to drive around Omaha for pictures for our wedding. She was great to work with and was very reliable! We highly recommend first student charter for your wedding needs!

August 1, 2021

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