First Charter Bus Rental - Salem Reviews 90

TrustScore 4.5 out of 5

4.5

51 Lowell Road, 3079 Salem, NH, US


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See what reviewers are saying

Rated 2 out of 5 stars

The bus did not show up until 10 minutes AFTER it was supposed to leave, which meant its arrival was over 30 min late with no notice. Was not a fun thing to try and deal with less than an hour before... See more

Rated 5 out of 5 stars

Very easy to book. The driver came right on time, was professional and courteous, and we will continue to book again.

Rated 5 out of 5 stars

Thank you to all the staff at First Charter, who all were incredibly attentive and prompt in helping me schedule our buses for a recent wedding. the bus drivers were also amazing and accommoda... See more

Rated 5 out of 5 stars

We used FirstCharter for our wedding and it was the perfect choice! Fit everyone, arrived on time and even waited for us to leave past their departure time. Driver was awesome and very accommodating!


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Salem

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

90 reviews

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Rated 5 out of 5 stars

Fantastic service

Fantastic service! We used First Charter for our wedding day to shuttle the wedding party as well as the guests in between the hotel and venue. The company was helpful when we had to modify our times and was prompt with their timing on the day of and the bus driver was very friendly. A great experience and cost effective as well.

June 26, 2022
Rated 5 out of 5 stars

Above and Beyond.

Above and Beyond.

Our bus driver was incredible. She went above and beyond for our wedding guests. I would highly recommend using First Charter Bus Rental in Salem, NH.

June 23, 2022
Rated 5 out of 5 stars

Fantastic!

Hired them as transportation for our wedding, and I’m glad we did. They were prompt, professional, allowed our guests to sip some beverages en route to the venue, and the drivers we had (Nancy and Debbie) were fantastic! They were much more reasonably priced than some other vendors we looked at in the area.

June 6, 2022
Rated 5 out of 5 stars

The buses were on time and stayed on…

The buses were on time and stayed on schedule for every pickup/dropoff. Also, the ladies in the office were so nice and extremely helpful in terms of answering questions. Couldn't have asked for better support!

March 14, 2022
Rated 5 out of 5 stars

Wedding Bus Service

We utilized First Student as the transportation for guests to and from our venue to our hotel for our December 2021 wedding. They were easy to work with for the quote and to set the details. The night of the wedding, they arrived right on time and there were no issues. Our bus drivers were Dianne and Julie, both of whom were very pleasant to work with. I would definitely recommend them for wedding transportation.

February 27, 2022
Rated 5 out of 5 stars

Who would have thought a School Bus…

Who would have thought a School Bus ride with adults going to a wedding would be a good idea. Well it was a great idea, the guests felt like kids and the drivers were engaged and made the trip fun and exciting. Highly recommend!

December 13, 2021
Rated 4 out of 5 stars

Thank You!

Everything was great! Bus was very clean, driver was on time and everyone felt very safe on the ride. We were told there would be a USB cord to plug into but there was not one, and the bus driver got slightly lost but he still got us there on time! All in all great experience

November 1, 2021
Rated 5 out of 5 stars

Great service and totally recommend!

First charter truly went above and beyond for this wedding. My client had to have a last minute change in venue due to some unforeseen construction at her original ceremony venue and had to switch to another the night before the wedding! First charter not only made the change for us, they waived the fee for the bride and did it all with just about 10 minutes left before they closed the office. Will definitely use them again!

October 25, 2021
Rated 5 out of 5 stars

Excellent

The bus was clean and The driver was great! Very pleasant and flexible with departure for our wedding party! Would definitely hire again!

October 17, 2021

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