The bus did not show up until 10 minutes AFTER it was supposed to leave, which meant its arrival was over 30 min late with no notice. Was not a fun thing to try and deal with less than an hour before... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very easy to book. The driver came right on time, was professional and courteous, and we will continue to book again.
Thank you to all the staff at First Charter, who all were incredibly attentive and prompt in helping me schedule our buses for a recent wedding. the bus drivers were also amazing and accommoda... See more
We used FirstCharter for our wedding and it was the perfect choice! Fit everyone, arrived on time and even waited for us to leave past their departure time. Driver was awesome and very accommodating!
Company details
About First Charter Bus Rental - Salem
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
51 Lowell Road, 3079, Salem, NH, United States
- 800-774-3135
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Fantastic service! We used First Charter for our wedding day to shuttle the wedding party as well as the guests in between the hotel and venue. The company was helpful when we had to modify our times and was prompt with their timing on the day of and the bus driver was very friendly. A great experience and cost effective as well.
Above and Beyond.
Above and Beyond.
Our bus driver was incredible. She went above and beyond for our wedding guests. I would highly recommend using First Charter Bus Rental in Salem, NH.
Our bus driver driver was awesome!!!
Our bus driver driver was awesome!!!! I think her name was Nancy but I may be wrong
Awesome bus ride and great driver
Awesome bus ride and great driver. We had a rowdy bunch coming home from the wedding and the bus driver was great. Would recommend
Everything went perfectly!
They did a great job with my wedding shuttle - showed up on time and did everything we asked. It worked out perfectly! Would definitely recommend.
Fantastic!
Hired them as transportation for our wedding, and I’m glad we did. They were prompt, professional, allowed our guests to sip some beverages en route to the venue, and the drivers we had (Nancy and Debbie) were fantastic! They were much more reasonably priced than some other vendors we looked at in the area.
Excellent Driver....okay payment process
Jose was excellent the entire day. I didn't like that we had to pay for the entire trip before the event. The other two bus companies we normally use do not require full payment until after the event is completed.
We loved Miss Dawn
We loved Miss Dawn. Thank you for making
our daughters birthday party! She said it was her favorite day ever.
Jose was excellent!
The buses were on time and stayed on…
The buses were on time and stayed on schedule for every pickup/dropoff. Also, the ladies in the office were so nice and extremely helpful in terms of answering questions. Couldn't have asked for better support!
Wedding Bus Service
We utilized First Student as the transportation for guests to and from our venue to our hotel for our December 2021 wedding. They were easy to work with for the quote and to set the details. The night of the wedding, they arrived right on time and there were no issues. Our bus drivers were Dianne and Julie, both of whom were very pleasant to work with. I would definitely recommend them for wedding transportation.
They were reliable and helpful in…
They were reliable and helpful in getting all my wedding guests to and from our venue in a timely and safe way!
Who would have thought a School Bus…
Who would have thought a School Bus ride with adults going to a wedding would be a good idea. Well it was a great idea, the guests felt like kids and the drivers were engaged and made the trip fun and exciting. Highly recommend!
Thank You!
Everything was great! Bus was very clean, driver was on time and everyone felt very safe on the ride. We were told there would be a USB cord to plug into but there was not one, and the bus driver got slightly lost but he still got us there on time! All in all great experience
Great service and totally recommend!
First charter truly went above and beyond for this wedding. My client had to have a last minute change in venue due to some unforeseen construction at her original ceremony venue and had to switch to another the night before the wedding! First charter not only made the change for us, they waived the fee for the bride and did it all with just about 10 minutes left before they closed the office. Will definitely use them again!
Excellent
The bus was clean and The driver was great! Very pleasant and flexible with departure for our wedding party! Would definitely hire again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






