First Charter Bus Rental - Salem Reviews 90

TrustScore 4.5 out of 5

4.5

51 Lowell Road, 3079 Salem, NH, US


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Rated 2 out of 5 stars

The bus did not show up until 10 minutes AFTER it was supposed to leave, which meant its arrival was over 30 min late with no notice. Was not a fun thing to try and deal with less than an hour before... See more

Rated 5 out of 5 stars

Very easy to book. The driver came right on time, was professional and courteous, and we will continue to book again.

Rated 5 out of 5 stars

Thank you to all the staff at First Charter, who all were incredibly attentive and prompt in helping me schedule our buses for a recent wedding. the bus drivers were also amazing and accommoda... See more

Rated 5 out of 5 stars

We used FirstCharter for our wedding and it was the perfect choice! Fit everyone, arrived on time and even waited for us to leave past their departure time. Driver was awesome and very accommodating!


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Salem

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

90 reviews

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Rated 5 out of 5 stars

Wedding transport

We used the bus for transport from hotel to venue and back for our wedding. The driver was fantastic and very pleasant despite a rowdy bunch of people at 1230am.

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

Wedding transportation

First Student provided transportation for our wedding on 8/1/20. The driver was promptly on time and a wonderful addition to the day. Great company, great employees, and fair pricing. I’ll use them again and again!

August 10, 2020
Unprompted review
Rated 5 out of 5 stars

Loved using First Student Rentals for our wedding transportation!

We used First Student Bus Rentals out of Salem, NH to shuttle our guests to and from our wedding reception and hotel. From the beginning, they were super helpful answering all my questions and made the booking process very simple. If any changes needed to be made leading up to the day, they were easily made with one simple phone call. Day of, the buses showed up promptly on time and the drivers were friendly and my guests loved interacting with them (shout out to Debbie!). I would highly recommend using First Student for any of your transportation needs!

November 26, 2019
Unprompted review
Rated 5 out of 5 stars

First Student Charter bus was awesome!

First Student Charter bus was awesome! We used them for a shuttle service back from my wedding to the hotel and they waited patiently for all of our guests, including the bride and groom to get on the bus and we only ended up needing to take just one shuttle which was so convenient! I highly recommend them!

October 29, 2019
Unprompted review

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