John Laurie - Mortgage and Property AdviceReviews 

61
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

If you are looking for a great mortgage advisor I couldn't recommend John enough! Always answering my phone calls, explaining the process step by step, making it easy and stress free for us. Thank... See more

Rated 5 out of 5 stars

We are finally homeowners thanks to John at First Time Buyer Solutions! John has kept us updated regularly throughout the whole process, chasing solicitors, etc. for us when we have been unable to. We... See more

Rated 5 out of 5 stars

John and Ben were absolutely fantastic from start to finish. They explained everything clearly, kept us updated at every stage, and made the whole mortgage process smooth and stress-free. Their profe... See more

Company replied

Rated 5 out of 5 stars

John and Ben at first time buyers solutions have been fantastic. You can always get a hold of both of them by phone or email whenever required. Every step in the process is explained in full with roug... See more

Company details

  1. Money & Insurance

Written by the company

John Laurie is an independent, whole-of-market mortgage adviser with over 30 years’ experience in mortgage advice, estate agency, and property sourcing. He works with The Right Broker, one of the UK’s leading mortgage networks. Alongside mortgage advice, John operates as a property finder, specialising in supporting first-time buyers who may face challenges such as little or no deposit or adverse credit. By working proactively, he identifies and matches suitable properties with buyers who may not be reached through traditional estate agents, helping more people achieve their goal of homeownership.


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4.8

Excellent

TrustScore 5 out of 5

61 reviews

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4.8

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(61)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

John and Ben were absolutely fantastic…

John and Ben were absolutely fantastic from start to finish. They explained everything clearly, kept us updated at every stage, and made the whole mortgage process smooth and stress-free. Their professionalism, dedication, and personal touch really stood out. I couldn’t recommend them highly enough!
We felt fully supported from start to finish, and I honestly couldn’t have asked for better brokers. I would recommend John and Ben to anyone looking for reliable, honest, and truly dedicated mortgage advisors. They are a credit to their profession and I’m so grateful for everything they did to get me into my new home.

August 21, 2025
Unprompted review
John Laurie - Mortgage and Property Advice logo

Reply from John Laurie - Mortgage and Property Advice

Hi,
Thanks for this! Hope you're now settled in your new house
John

Rated 5 out of 5 stars

Amazing service from John Lawrie

I would urge any buyer or seller to contact John Lawrie at first time buyer solutions before entertaining any local estate agents we unfortunately lost money through placing our trust in a major named estate agent, when things didn't work with them for many issues we contacted John and from that day he guided us throughout the process and we had sold our house and moved into our forever home within weeks, we truly cannot thank him enough for his patience and guidance throughout,

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

I couldn’t recommend John and his team…

I couldn’t recommend John and his team more. From start to finish they were extremely professional, methodical, knowledgeable and kept things moving. Nothing was too much trouble.
As a first time buyer I wasn’t sure of the process of buying a home but John and his team spent time going through everything so I was clear on next steps. Always on call to answer my questions and put my mind at rest with any worries.
I had a date in mind to complete and they made sure it happened.
I will definitely be passing his number on to anyone who’s starting out this journey and personally will not use any one else in the future.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Mortgage asvice

John was great from start to finish. I approached John with a request regarding a mortgage application. He was very knowledgeable and able to source the best possible deal for my mortgage. I could not recommend John enough! Thank you John.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

First Time Buyers Solutions

John and Ben at first time buyers solutions have been fantastic. You can always get a hold of both of them by phone or email whenever required. Every step in the process is explained in full with rough time scales provided (where possible). John helped find the perfect house for us in a matter of only a few weeks and took care of us throughout whole the process. John provides a tailored and personal experience and is always ready to answer any questions we had. Really really happy with our experience, thank you again!

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

We can't thank John and Ben enough for making it possible,for us to buy our first home,we literally couldn't have done it without them...

We can't thank John and Ben enough for making it possible,for us to buy our first home,we literally couldn't have done it without them. We first messaged Yorkshire First Time Buyers Solutions in February 2023 and by May 2023 we had bought our first house! John kept us well informed through out the process and explained everything to us,as first time buyers we were pretty clueless. We were messed around by estate agents and solicitors but John stepped in and pointed us in the right direction to a reliable and affordable solicitor. People say buying your first house is the most stressful thing you'll have to do,but Yorkshire First Time Buyers Solutions definitely took a lot of that stress for us! We will definitely recommend to our family and friends. We want to take this time so say a HUGE thank you for everything. -Elle and Patrick

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

First Time Buyer Solution offers an…

First Time Buyer Solution offers an exceptional service that stands out for its excellence in guiding new homeowners through the complex process of buying a house. The team's advisory capabilities are noteworthy; they provide insightful and practical advice that significantly aids decision-making. Their accessibility is another highlight—being always within reach allows for seamless communication, ensuring that any queries or concerns are promptly addressed. The consistent follow-ups on deal completion further exemplify their commitment to client satisfaction. Their invaluable assistance throughout the buying process leaves a lasting impression, making them highly recommendable for anyone stepping into the housing market. This level of service and dedication not only alleviates the stress associated with first-time home buying but also fosters a sense of trust and gratitude towards the team.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great Morgage advisor

I can't imagine buying a house for the first or second time with any other Morgage company.

Customer service and the advise provided by our Mortgage advisor - John was not replaced.

Everything went smoothly and easily - without any stress what positively surprised me as a first time buyer.

Ben also done amazing job on making sure that all the paper work is send on time and all correct.

I can recommend first time buyer solutions to anyone.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing, from start to finish

John and Ben was amazing from start to finish, communication was great, any problems or questions I had was answered straight away!
Smooth process
Thank you very much!

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

John and Ben were really helpful during…

John and Ben were really helpful during the whole process of getting my first time buyer mortgage. I was kept informed every step of the way and John was always ready to answer any questions I had during the whole process from working out my affordability to completion day, nothing was ever too much. We had a short deadline to get the mortgage in place and John and his team excelled and met the deadline with ease. I would definitely recommend first time buyer solutions to anyone looking to get a mortgage.

March 24, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID!

Don't bother. This company is a waste of time! John is rude and constantly ignores calls and texts. He is only interested in "paying customers". After 8 weeks of constantly chasing him he said "you're not even paying me". We hadn't even got to that conversation yet as he had done nothing for us, we just wanted basic information on how it worked.

February 21, 2023
Unprompted review
John Laurie - Mortgage and Property Advice logo

Reply from John Laurie - Mortgage and Property Advice

I’m sorry and surprised to read your review.

I do feel the picture you’re trying to create does seem very much at odds with other peoples’ experience who have bought and sold through First Time Buyer Solutions, as well as also totally different from the actual records we have from O2 of our phone conversations and messages with you.

I first spoke to you on the 19th of January 2023 and we chatted through briefly what we did. I messaged you a link to checkmyfile as we do to everybody as this is an essential thing when starting to look at mortgages. What I also did on this call was give you my mobile phone number, as one of things I pride myself on is people always being able to get hold of me. You messaged back saying “Thanks for this John, lovely to speak with you. We will take a look!”

Having not heard from you for a week we gave you a chase up phone call on the 27th of January to catch up and see if you’d had chance to do the credit check. You messaged back to tell me your credit scores and we arranged to speak.

The next day we spoke and I asked you to send from Zoopla and Rightmove the type of houses you could see yourself living in, as this always gives me a good basis to help find properties for people. You then sent me links to five properties but did make the comment that 3 bed houses seemed expensive. We also talked at this stage about getting a full breakdown of income as this would be essential for sorting out a mortgage and confirming what your budget would be.

You messaged me on the 6th February asking if we could arrange to speak as your husband had some questions as well (up to this stage I’d spoken only to yourself). We spoke just before midday the next day and had a pleasant conversation discussing the process of buying a house and what was needed for getting a mortgage. On the 8th February you sent some more detailed personal information that I would need to look into mortgages for yourselves.

The next time we spoke was on the 13th February where we gave you a courtesy call just to say we were on the lookout for potential houses. As what we do depends wholly on what’s available in the market, at this stage it often becomes a bit of a waiting game while waiting on houses to come up.

We next spoke on the 21st February to catch up and I also suggested that it would be worth getting a mortgage decision in principle for when houses became available. We spoke the next day while I was out on a house viewing and your husband did seem irate that I didn’t know your exact income details off the top of my head. If I appeared rude back I do apologise as it’s definitely not how I would want to come across.

I do feel if people leave reviews its fine to express opinions but also important when stating things as fact to make sure that they cannot be shown to be proveably false.

Rated 5 out of 5 stars

We are now moved into our first home

We are now moved into our first home! we wouldn’t have been able to do it without John. He’s been brilliant from start to finish, always at the other end of the phone if we’ve needed him. If we hadn’t have used first time buyer solutions we would still be stuck renting, with a way to go before we could have gotten on the ladder.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

John was excellent through with advice…

John was excellent through with advice through the whole process and explained the mortgage process in detail to us. He was always available on the phone when we needed him and no question was too silly and he made it all really simple to understand.

July 3, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service, thanks John!

I can't thank John enough for all his help, from start to finish he has been amazing in helping us purchase our property in Sowerby Bridge. He took us through every step of the way and I would highly recommend First Time Buyer Solutions to anyone looking to get on the property ladder with their first house.

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

First time buyer solutions have been outstanding!!!!

First time buyer solutions have been amazing! We were recommended to speak to John and he did not disappoint. As first time buyers, we did not really understand how it all worked and from the very start of the process he was thorough and informative, making things much more manageable and clear. All of his advice was fair and unbiased, even in the face of external agencies pressuring us, he always fought to get us the best deal. He walked us through every step of the way and we can't thank him enough for everything that he has done for us. would work with us all hours of the day and he really went above and beyond to provide us with the best service possible. Thanks so much John- enjoy your wine!

May 5, 2022
Unprompted review
Rated 5 out of 5 stars

We bought our first house through John…

We bought our first house through John 23 years ago and it was a very smooth transaction. 23 years later our family had grown up and moved on so it was time for us to move to pastures new we had our house up for sale with strike and John came to view and eventually we sold through John to another first time buyer who he helped to get on to the property ladder. Its been a pleasure and all the best for the future to the buyers and John.

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

First time buyer solutions are great!

First time buyer solutions are a great and friendly company for helping people like me get onto the property ladder.

John at first time buyers helped us in all aspects of buying our first home, from help with deposit, arranging a mortgage all the way through to completing the process.

I would definitely recommend John to anyone who is struggling to get onto the ladder or even needs that little bit of extra help.

January 8, 2022
Unprompted review

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