First Time Finance Reviews 196

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and supportive approach, highlighting their dedication to guiding clients through complex processes. The service is frequently described as excellent, with many people appreciating the efficiency and genuine care demonstrated by the team. Consumers often mention the quick response times and clear communication, which contribute to a smooth and stress-free user experience. However, some customers also noted initial difficulties with other advisors who lacked knowledge regarding specific situations, such as assisting immigrants. These individuals found that this company went above and beyond to provide solutions and support.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the team's clear... See more

Response time

Reviewers consistently report positive feedback regarding response times. Customers frequently praise the... See more

User experience

Customers had positive experiences with the user experience, often describing it as smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an excellent experience with First Time Finance while arranging our remortgage. From start to finish, the process was handled with professionalism, efficiency, and genuine care. Ripley... See more

Rated 5 out of 5 stars

The team was super amazing and super helpful. Even when we thought it will be impossible Ripley, Ibimina and Allie kept pushing and it worked out even better than we expected. They were so attentive a... See more

Rated 5 out of 5 stars

Our experience with Ripley, Ibimina and Team was first class! They were incredibly proactive throughout our remortgage process, helping us find the best possible rate and gave us peace of mind throu... See more

Rated 5 out of 5 stars

As first-time buyers, the mortgage process felt overwhelming at first, but the First Time Finance team helped make it less daunting for us. Right from the start, with the call from Jamila, the whole t... See more


Company details

  1. Mortgage Broker

Written by the company

The UK Mortgage Specialists For Foreign Nationals. First Time Finance is a trading style of Salgueiro Financial Ltd which is an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority. Registered Office: 124 City Road, London, EC1V 2NX. Registered Company Number: 14305982 registered in England & Wales. - Your home may be repossessed if you do not keep up repayments on your mortgage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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Rated 5 out of 5 stars

Allie and Ripley are the best mortgage…

Allie and Ripley are the best mortgage advisors for any immigrant in the uk. No matter how worst you think your situation is. They will always find something suitable for you. We secured one of the best interest rates as an immigrant. Well done first time finance team.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Ripley and Allie

Ripley and Allie, have been so helpful during our mortgage application searches despite our situation.
Our mortgage offer received.
Thank you First time finance.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Note to Magician Ripley.

I was scrolling mindlessly on Instagram when I came across one of Ripley’s video. He spoke passionately about helping migrants get mortgages despite their unique situations and that gave me hope as we had previously been let down by two brokers.

Our house reservation had expired and we were on a very tight deadline, not only did Ripley get us a mortgage but at a fantastic interest rate with ease.

Thank you Ripley and Allie, we are eternally grateful for making our dreams come true and helping us buy our first home in England as immigrants.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service Delivery

Ripley and his team were always available and ready to assist us all the time with all our queries as our mortgage advisors. They showed professionalism, honesty, commitment and dedication during our engagement. In addition, the service they provided in getting us our mortgage offer as first time buyers was truly impeccable and I am deeply satisfied.
I am happy to recommend them as they have all the required knowledge and expertise to get you the best mortgage offer that is available out there.
Thank you for your service.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Ripley is so knowledgeable and was on…

Ripley is so knowledgeable and was on time with the right advise at the right time. He kept to agreed timelines and even when he handed over the work to Allie , things kept moving smooth. I got that its not just about making money for him but giving clients the complete experience. Very happy with the progress and what he simulated is what we got.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Ripley and Allie went above and beyond…

Ripley and Allie went above and beyond to ensure our mortgage acquisition process was smooth and successful. I’m on a skilled worker visa who has been in the UK for 2 years but my husband has only been here for 12 months so I thought that would be a problem. It was not! In fact, all we had to do was to sit back and let them do all the work. I highly recommend first time finance!

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Impressive Customer Experience

I have been impressed by Ripley and his team at First Time Finance mortgage advisor's level of understanding, professionalism, and exceptional quality of service. One key area I was blown away by was the constant support provided as a first-time buyer in answering all my queries and going above and beyond to get me the best available mortgage offer within a short period due to the strict timelines I was working with was highly commendable.

For first-time buyers, I recommend Ripley and his team at First Time Finance as they will not only get you the best deals available, but they will also exceed your expectations.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with Ripley and the whole team as I am near the completion of my property purchase. They’ve been incredibly helpful, not only guiding me through the property process but also assisting with home and life insurance. Everyone has been knowledgeable, responsive, and made the whole experience smooth. My husband is on a spouse visa, and Ripley and the team were perfect for helping people in our situation. I highly recommend first time finance and their team to anyone looking to buy a property!

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience with First Time Finance

We got an excellent experience purchasing our first home with First Time Finance. Before getting in touch with Ripley, we had encountered several mortgage brokers who told us it wasn’t going to be possible given our situation. However, Ripley from the first time we had our chat made us feel comfortable, he was very encouraging and told us it was possible. It was a very smooth and easy process overall. Within a week after our chat we got an agreement in principle. He was always available for a chat and explained the process thoroughly. He held our hands throughout the journey till we got our mortgage offer. We are so pleased to have worked with Ripley and his team at First Time Finance. Such a solid guy who knows his stuff. I am sure we would have bought our home a year before if we had met him earlier 😀

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Ripley made things very easy and…

Ripley made things very easy and straightforward for me when other lenders were not willing to give me a loan. Ripley also response quick to your queries. Highly recommended.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and excellent service

As it is, the process of house buying can be super complex, Ripley made everything easier and simple
I would highly recommend First time Finance, always on point with everything and awesome in communication.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Made it easy..

First time finance and Ripley have been so good.. house buying, mortgages and all the legal stuff can be difficult to understand at times but Ripley has been great at answering any questions I had regardless what it was.

I was walked through each step clearly and seamlessly and would recommend to everyone!

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

I honestly do not know where to start…

I honestly do not know where to start from. Ripley has been amazing. As a skilled worker on a visa I was unsure of whether I would be able to get a mortgage in the UK but he did it for in less than a week. I mean the process was seamless. Any questions he would politely answer. Thank you so much Ripley. I definitely recommend him. I do not regret choosing him to be my mortgage broker.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great and very supportive!

As a migrant on a skilled worker visa, Ripley was very approachable and knowledgeable on all the terms and intricacies around purchasing with my status. He very patiently walked through all the steps and was eager to explain where anything was unclear.

He’ll do his best to put you in the best position in your house buying process. While I had to pull out of mine for personal reasons, Ripley had already secured my mortgage agreement with quite a significant LVT at one of the lowest interest rates on the market. But he has been so supportive through my circumstances. More like a friend than a just your mortgage broker. I would 100% recommend and will definitely be giving him a call back once I’m ready to purchase again!

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great Mortage Advisor,

Great Mortage Advisor,
Always happy to help and answer a ton of questions. Amazing experience and I am now a home owner. Would recommend and use again!

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

I had a great first consultation

I had a great first consultation with Ripley Salgueiro! Ripley took the time to break down different mortgage options and answered all my questions, which made the whole process feel a lot less intimidating. I left feeling much more confident about my choices and what to expect.

Ripley was super approachable and really listened to what I was looking for. He seemed genuinely invested in helping me find the best fit for my financial goals.

If you're looking for someone knowledgeable and easy to talk to about mortgages, especially for those who recently moved to UK and are still without a permanent residency, I’d definitely recommend setting up a meeting with Ripley.

November 12, 2024
Unprompted review
First Time Finance logo

Reply from First Time Finance

Thank you for sharing your feedback. We are really pleased that you were happy with the service!

Ripley

Rated 5 out of 5 stars

Great Mortgage Broker

Ripley was very quick to respond, helpful, knowledgeable in helping people with a visa and for people looking to do a 5 percent deposit even if i have been in the UK for a short period of time. On top of that he has a great personality and is easy to get along with.

November 6, 2024
Unprompted review
First Time Finance logo

Reply from First Time Finance

Thank you for sharing your feedback. We are really pleased that you were happy with the service!

Ripley

Rated 5 out of 5 stars

If you are a migrant looking to buy…

If you are a migrant looking to buy your first property, First Time Finance should definitely be your mortgage advisor.

Meeting Ripley was a blessing. He assisted my husband and I throughout the process of buying our property.

From searching for a property to buy to selecting one, he was there to provide help and guidance.

Ripley and his team would hold your hands. They are so experienced, and would help you with the best rate in the market.

I will definitely recommend First Time Finance any day, any time.

October 31, 2024
Unprompted review
First Time Finance logo

Reply from First Time Finance

Thank you for sharing your feedback. We are really pleased that you were happy with the service!

Ripley

Rated 5 out of 5 stars

Excellent experience

Hi there,

Here’s a happy client, sipping juice, relaxing and writing from the comfort of his new first dream home and Ripley from firstimefinance made it happen.

I found Ripley at a time when every mortgage broker was telling me it’s impossible to lend certain amount to get that home I loved; as I have not been up to 3 years in the UK and based on my salary range, but Ripley with relentless effort did the impossible and was able to secure me a good mortgage and did not stopped at that, him and his team made sure that as mortgage rate goes down they are helping to secure these favourable rates. He’s done more than this, for example, he was patient enough to explain any jargons to me as a first time buyer and he always make time for meetings and important discussions, he also helped in securing my house insurance.

I more than recommend him and his team and if there’s any ratings more than 5 stars, that’s what I will give.

Best regards,
Happy-Satisfied client

October 31, 2024
Unprompted review
First Time Finance logo

Reply from First Time Finance

Thank you for sharing your feedback. We are really pleased that you were happy with the service!

Ripley

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