First Time Finance Reviews 196

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and supportive approach, highlighting their dedication to guiding clients through complex processes. The service is frequently described as excellent, with many people appreciating the efficiency and genuine care demonstrated by the team. Consumers often mention the quick response times and clear communication, which contribute to a smooth and stress-free user experience. However, some customers also noted initial difficulties with other advisors who lacked knowledge regarding specific situations, such as assisting immigrants. These individuals found that this company went above and beyond to provide solutions and support.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the team's clear... See more

Response time

Reviewers consistently report positive feedback regarding response times. Customers frequently praise the... See more

User experience

Customers had positive experiences with the user experience, often describing it as smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an excellent experience with First Time Finance while arranging our remortgage. From start to finish, the process was handled with professionalism, efficiency, and genuine care. Ripley... See more

Rated 5 out of 5 stars

The team was super amazing and super helpful. Even when we thought it will be impossible Ripley, Ibimina and Allie kept pushing and it worked out even better than we expected. They were so attentive a... See more

Rated 5 out of 5 stars

Our experience with Ripley, Ibimina and Team was first class! They were incredibly proactive throughout our remortgage process, helping us find the best possible rate and gave us peace of mind throu... See more

Rated 5 out of 5 stars

As first-time buyers, the mortgage process felt overwhelming at first, but the First Time Finance team helped make it less daunting for us. Right from the start, with the call from Jamila, the whole t... See more


Company details

  1. Mortgage Broker

Written by the company

The UK Mortgage Specialists For Foreign Nationals. First Time Finance is a trading style of Salgueiro Financial Ltd which is an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority. Registered Office: 124 City Road, London, EC1V 2NX. Registered Company Number: 14305982 registered in England & Wales. - Your home may be repossessed if you do not keep up repayments on your mortgage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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Rated 5 out of 5 stars

Excellent service

Ripley firsttimefinance and colleagues were really great all through the process, he's a master at going through documentation and pin pointing the right requirements based on our situation. It was really a fantastic experience for us first time buyers. I highly recommend 👌

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great service for an immigrant

I have spoken before with one mortgage broker and he has struggled to provide me mortgage offer because I am an immigrant in this country.
Luckily I have found Ripley on TikTok and his team called First Time Finance. They are really helpful from day one and able to provide a mortgage offer within a week. Kudos goes to Ripley and his team again for their amazing service.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, it was an awesome experience with Ripley. He went above and beyond to see my mortgage process through, went over all the lenders , took his time to explain everything and every stage. I was kept informed of every detailed as and when it available. I couldn’t have asked for more.
I recommend 100% and above if possible

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Ripley and the team have been amazing! Very quick response from the team and extremely helpful at all times! We would definitely recommend getting advice from Ripley and the team :)

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Ibimina and Ripley are expert in mortgage/ and mortgage processing

Ibimina and Ripley are the best mortgage advisors out there hands down.
In my situation it was seem almost impossible to get a mortgage offer. However I approached Ripley last minute and he gave us reassurance, worked tirelessly until we got an offer within a month interval.
I cannot recommend Ripley and his team enough to anyone wishing to climb the property ladder for the first time or who might have a complicated situation that requires non traditional mortgage processes.

Thank you so much Ripley and Ibimina , I and my husband really appreciate your hard work.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

It has been an amazing delight working…

It has been an amazing delight working with Ripley and his team. They have made this mortgage process so easy and seamless from start to finish. I would 100% recommend First Time Finance for your mortgage process. Thank you Ripley.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

We had the pleasure of working with Ripley as our mortgage advisor, and we couldn't be more impressed with the experience. From start to finish, Ripley was incredibly patient, taking the time to walk us through every step of the process. No question was too small or too complicated, and Ripley was always ready with clear, thoughtful answers. It was evident that Ripley genuinely cared about ensuring we understood all our options and felt confident in our decisions, Ibimina was also cool with providing constant updates throughout the process.
We are so grateful for their support and highly recommend First time finance to anyone in need of mortgage guidance. Truly outstanding service!

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless process

Ripley made the whole process as seamless as it can be and gave advice on absolutely everything. As a first time buyer, Ripley made sure to answer every single question to my satisfaction. I'll definitely be recommending First time finance to friends and family in the future. Thank you, Ripley and the First time finance team🥂.

March 19, 2025
Unprompted review
First Time Finance logo

Reply from First Time Finance

Thanks Judah for this kind review - it has been our pleasure to help you through this process!

Regards,
Ripley & The First Time Finance Team

Rated 5 out of 5 stars

My experience was excellent

My experience was excellent. Firstly, the company's commitment to clear communication stood out. From the first appointment to the end of the mortgage approval, I always felt informed and valued. I would recommend them to anyone looking for a mortgage.


March 19, 2025
Unprompted review
First Time Finance logo

Reply from First Time Finance

Thanks Sussan for this kind review - it has been our pleasure to help you through this process!

Regards,
Ripley & The First Time Finance Team

Rated 5 out of 5 stars

Highly recommended Mortgage Advisors

Ripley and his team have been fantastic from the start of our mortgage journey. They made the entire process very easy and were available to provide update to us at every opportunity.
Their level of professionalism and commitment to seeing the process through for us has been exceptional. I would highly recommend them to everyone especially first time buyers on a work visa like us.

March 17, 2025
Unprompted review
First Time Finance logo

Reply from First Time Finance

Thanks Akeem for this kind review - it has been our pleasure to help you through this process!

Regards,
Ripley & The First Time Finance Team

Rated 5 out of 5 stars

First Time Finance and Ripley were…

First Time Finance and Ripley were fantastic. They guided us through every step of the process and secured us a great mortgage. We really couldn’t have asked for a better service!

February 20, 2025
Unprompted review
First Time Finance logo

Reply from First Time Finance

Thanks Yemi for this kind review - it has been our pleasure to help you through this process!

Regards,
Ripley & The First Time Finance Team

Rated 1 out of 5 stars

He is not keeping his own words.

Well, first appointment goes very well. He promised me can do it my mortgage with crypto deposit ( all other mortgage advisor said not to do it) very good I did other way around what he said. Call many other solicitors and mortgage advisor all of them said not to deposit money from crypto even if all clear, in the end he said we cant work together? If i will follow his fake promises, i will fail in the end((((( ....please be careful.

March 16, 2025
Unprompted review
First Time Finance logo

Reply from First Time Finance

Hi Alex,

I’m genuinely sorry you feel this way, and I appreciate you taking the time to share your thoughts. I’d like to clear things up and hopefully offer some clarity.

When we had our brief 10-minute chat, you asked if using a deposit from cryptocurrency was possible. I explained that some lenders do accept deposits from cryptocurrency, which is true, but it’s not a straightforward process. As I always mention during these initial conversations, whether it’s possible depends on several factors, and the next step would be to gather the appropriate documentation before approaching lenders.

Unfortunately, you didn’t provide any documentation. Instead, our conversation shifted towards questions about inflating your income. At that point, I felt it was important to be honest and let you know that based on those questions, I didn’t feel we were the right fit to work together. My commitment is to help people achieve their homeownership dreams the right way — with integrity, professionalism, and genuine care.

I’m truly passionate about guiding people through the mortgage process in a way that’s transparent, ethical, and genuinely helpful. It’s never easy to turn someone away, but doing the right thing matters to me. I sincerely wish you the best moving forward and hope you find the guidance you’re looking for.

Take care,
Ripley
Founder of First Time Finance

Rated 5 out of 5 stars

Highly recommended

Ripley is very knowledgeable and approachable and explained everything thoroughly. Without his advice and guidance we would not be anywhere near this point in the process of becoming home owners! Both him and Ibimina kept us informed throughout the mortgage application process. We can’t fault their service. If you are looking for a reliable mortgage advisor, contact Ripley at First Time Finance with confidence!

February 26, 2025
Unprompted review
First Time Finance logo

Reply from First Time Finance

Thanks for this kind review - it has been our pleasure to help you through this process!

Regards,
Ripley & The First Time Finance Team

Rated 5 out of 5 stars

I would definitely recommend First time…

I would definitely recommend First time finance to anyone that want to start the mortgage journey process. Both Ripley and Allie helped me to secure my mortgage offer faster than I expected. They provided answers to all the questions I asked and they guide me through all the necessary steps needed even during the property offer negotiation process with the estate agents. Keep up the good work guys 👍.

January 28, 2025
First Time Finance logo

Reply from First Time Finance

Thanks Ayo for this kind review - it has been our pleasure to help you through this process!

Regards,
Ripley & The First Time Finance Team

Rated 5 out of 5 stars

Ripley has been the best mortgage…

Ripley has been the best mortgage advisor I could get in touch with, very good with communication and have a good understanding of every situation.Been in touch with some advisor but they are not just ticking all the boxes for me. He has a good team and Allie has been good also.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Our Journey to Homeownership with Ripley - the best mortgage adviser

If a year ago someone had told me that I would be living in my first home, and that it would be exactly how I imagined and wanted it to be, I would have thought it was impossible – that I couldn’t afford such a home. But Ripley made all of this possible for my husband and me.
I discovered Ripley through social media and downloaded a free ebook he was offering, which was packed with useful information. After that, I began receiving his very informative emails. He wasn’t my first choice when I started looking for a mortgage adviser, but reaching out to him turned out to be the best decision I could have made.
From the very first moment, Ripley showed he was the right mortgage adviser for us. He met with both my husband and me online, ensuring we were both involved in the process – something other advisers didn’t offer, often saying it was fine to speak with just one of us.
He was also very flexible with meeting times, offering late evening slots, which was a lifesaver for me as I work full-time and didn’t need to take time off. Throughout the entire process, Ripley was incredibly helpful, responding promptly to every query and guiding us through steps we weren’t familiar with.
We are truly grateful to Ripley for turning what was just a dream a year ago into a reality. His advice, recommendations, and ability to get us the best deals were invaluable. I would highly recommend him to anyone looking to buy his first home.

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

I got a mortgage when others said I could not

I moved to the UK in 2022 on a work visa. I was ready to buy a property 18 months later, so I spoke to various brokers about mortgages, and I heard the same broken record - "You cant get a 90% LTV mortgage before 3 years of living in the UK as a foreigner". I would have had to come up with a 25% deposit if I wanted to get a mortgage within 3 years of living in the UK.

My brother then sent me a TikTok to Ripley from First Time Finance. I was skeptical to say the least, but what did I have to loose, so I gave Ripley a call and we discussed my situation and requirements.

Ripley is very knowledgeable about mortgages, insurances, the market, interest rates etc etc. You could not have asked for a better person on your side. He was always polite, helpful, and nothing was too much trouble. He walked me through every step of the process, he gave me regular updates and gave me great advise. I never felt pressured to commit to anything at any point.

Ripley negotiated with the various lenders and got me the best possible deal for my situation. I am delighted to say that as of the writing of this review, I am in MY new home, the home is insured, I am insured and I have additional cover for all things unexpected - and it is all thanks to Ripley.

Ripley - thank you again - you are an absolute rockstar, and I could not be happier!

KH.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

I ran out of all options and l was…

I ran out of all options and l was helpless until a friend of mine told me about First Time Finance and said l should check them out on instagram. I did and my story changed for good. I reached out to Ripley immediately for the first time on 14/12/2024 and he gave me a reassurance that ALL HOPE IS NOT LOST! and he took up my Mortgage Advising and of course within 2 months,he pulled it off. Thank you Ripley!!! Thank you Allie!!!

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Ripley was very knowledgeable and detailed

Ripley was very knowledgeable and detailed about the mortgage market, addressing all my concerns and questions. I made up my mind immediately after our first conversation and honestly, one of the best decisions thus far. I recommend First-time finance services to every first time buyer out there not sure of where or how to go begin their house buying process.

January 27, 2025
Unprompted review

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