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First Truck Parts Reviews 421

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TrustScore 4 out of 5

4.1

Truck Accessories Store
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Review summary

Created with AI, based on recent reviews

Evaluating 103 reviews, reviewers had a great experience with this company. Many customers appreciate the fast delivery, with parts often arriving sooner than expected and well-packaged for protection. Reviewers frequently find the exact parts they need, even those that are hard to locate elsewhere, and praise the ease of the ordering process. The quality of the products is often highlighted, with many customers successfully getting their vehicles back on the road quickly thanks to the reliable parts. However, some people experienced issues with receiving incorrect or aftermarket parts despite listings claiming genuine or specific items, leading to dissatisfaction and additional costs. There were also instances of delayed shipping, especially for expedited orders, and problems with order fulfillment, including parts being backordered or only partially shipped.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many reviewers praising the... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast shipping and quick... See more

Price

Consumers find price to be ambiguous, with many reviewers praising fair and great pricing for parts and... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers praising the quality of parts received,... See more

Order

People report ambiguous experiences with order, with some customers finding the online ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I will definitely ask First Truck Parts again if I will need help. I finally received my module today, although pricey because of customs fee and shipping because I'm located in Europe but I'm complet... See more

Rated 5 out of 5 stars

I ordered a part and paid for next day shipping and it didn’t even ship till late the next day and the lady I talked to said she would call be back on the status when I called and she never did they j... See more

Rated 5 out of 5 stars

First time customer and had a great experience. We had been waiting for a backorder part from the dealership for months, then we learned it was available here. Upon ordering the part, Customer Servic... See more

Company details

  1. Truck Accessories Store
  2. Auto Parts Store

Written by the company

Truck parts seller for Mack, Volvo, Kenworth, Freightliner, International, Peterbilt, Cummins, Dodge, Caterpillar etc.

Contact info

4.1

Great

TrustScore 4 out of 5

421 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(421)

94 reviews in the last 12 months

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Rated 5 out of 5 stars

Fairly priced

Fairly priced, good looking product. Took a minute to get it here, but arrived packaged well and in perfect shape. Nice to find someone charging a fair price on these hard to find, new air dryers.

February 27, 2026

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

I ordered a turbo before the new year

I ordered a turbo before the new year. Was supposed to delivered that Saturday. Called on Monday to check status and the lady said she would have to call me back. Order had not been processed until Wed. Jan. 7. Still do not have the part I need as of Jan. 13.

January 9, 2026

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