While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I had one of the worst experiences with FishisFast. A USPS package was delivered to your warehouse, but you failed to register it in my account for several days. Instead of taking responsibility, your... See more

Rated 1 out of 5 stars

CJ300365313US - This package was posted on 28/12/2023 bound to Maldives. But USPS keeps on delivering the package back to FishIsFast warehouse in Delware. Despite several emails informing that parcel... See more

Rated 5 out of 5 stars

In recent years, I have often bought goods on various websites and online stores in America. I really liked the Fishisfast mail broker service. Its staff are always helpful and helpful. Parcels are pa... See more

Rated 5 out of 5 stars

I’ve ordered I think 4 parcels up to now and I couldn’t fault a single thing about your service, the initial ordering the box and packaging is a little confusing at first but once you’ve done that onc... See more

Company details

  1. Business Services

Information provided by various external sources

At Fishisfast, our goal is to make getting items from the US to you as easy as possible. Shopping online has become the easiest and least expensive way to shop in the US. That’s why in 2012, we launched Fishisfast parcel forwarding to extend that experience to everyone, no matter what country you’re in. We receive your items for you, let you inspect them yourself and make it easy to have them delivered to you.


Contact info

3.1

Average

TrustScore 3 out of 5

978 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst Experience

I had an incident with this company, and I’m sharing my experience to let everyone know that if you ever encounter a problem with your shipment, you will not get any proper support, and please make sure that your seller is providing a return option, in my case, they black mailed me to pay over 240 USD to return a shipment to the seller just because the seller was not providing a free return label, knowing that I have found a courier to collect the shipment from their side and return it to the seller with just a 50 USD…not to mention that I offered to pay for packing they did for the shipment.

The shipping calculator on the website is misleading if you don’t have the dimensions, in my case it was double the shipping fees because of the dimensions…the customer service Fea and Sofi are the worst customer service you will ever encounter in your life…they are both rude and unprofessional, especially Sofi who was hiding behind the chat screen and reading my messages but not answering me, or answering me with nonsense reasons…

Bottom line, since I have a new born on the way, I had to pay the Extereme shipping fees, as they didn’t leave me other choice and they abused the situation because they knew about it.

May 13, 2022
Unprompted review
Rated 1 out of 5 stars

Beware Scam artists

this company will take your items and accuse you of fraudulent activities and suspend your account, avoid at all costs please do not lose your money and items to these thieves its not worth the risk the reviews must be fake every 1 star review i have read i can relate to the same problems , do not risk it be warned

May 1, 2022
Unprompted review
Rated 4 out of 5 stars

Very fast shipment

I am sending several shipments with fish is fast and they all went good very fast and reliable and they even shrink my last shipment from 1.9 to 1.3lb the reason i gave them 4 star (it need to be 4.5) because they folded my shipment too much and they almost ruined my buoncy swim short i think they need to pay more attention but overall they are very good fast and not so expensive (up to 2 lb it cost 40$from us to israel less then a week!)

April 29, 2022
Unprompted review
Rated 5 out of 5 stars

Best company

Best company, best services, and you are the fastest (Records the receiving shipments, prepare the shipments), big big big big thank you for you guys :)

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service! Great packaging!

I highly recommend the fishisfast service! The box is always very well packed and protected. This gives me security that my orders will arrive without any damage, regardless of the handling of the brazilian post office.

April 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great service!

I'm really grateful for this service, very efficient and takes you step by step to customize your packages and choose your preferred carrier. Package was delivered fast and arrived in great condition. Thank you!

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

The best shipping forwarding service out there hands down.

Small or large packages, they deliver it with the best safety and making sure all the contents are well packaged, they are quick, as soon as the order for packing is placed, they listen when you request additional pictures and stuff, at one time when i requested that i needed additional pictures and they delivered it at no additional cost, great experience over all, love the choices they give me for which shipping company to use.

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

I've never used a package forwarding…

I've never used a package forwarding service before so I was a bit worried using Fishisfast, since it was on the cheaper side and there were mixed reviews about it as well. I have gotten my first package and I'm really happy. This whole process was easy from getting your own US address to the customer service. I emailed them a lot and they replied to those emails very quickly and tried their best to help me. I really liked the pricing as well. I know for sure that I'll keep using it in the future as well.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

My best mail carrier

In recent years, I have often bought goods on various websites and online stores in America. I really liked the Fishisfast mail broker service. Its staff are always helpful and helpful. Parcels are packed very quickly and there is the possibility of economical delivery of up to 20 kg. to Russia. I don't see the need to change my mail intermediary.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

great service

packed very well a few hours after request, great protection and delivered from the states to the uk in two days. really pleased!

February 26, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look