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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting they are often in excellent condition and exactly as described. Many people also highlight the efficient delivery service, with items arriving promptly and within the stated timeframes. Reviewers appreciate the secure packaging, ensuring products arrive intact, and the competitive pricing offers great value. However, some customers also noted that delivery times could be longer than expected, particularly for shipments to Ireland. These reviewers often found the promised 8-12 working days to be inaccurate, leading to frustration with the shipping process.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent choice and superb range... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and on-time... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the fantastic build quality... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the quick delivery of gym... See more

Price

Consumers find price to be positive, with many reviewers highlighting great and competitive prices. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received a confirmation email immediately after ordering, and a second one the next day with a tracking number that was tracked until arrival. Delivery from Spain to my location in Ireland took 14 d... See more

Rated 5 out of 5 stars

Very happy with my purchase of a multi gym. I had looked up reviews and had reached out to FitnessDigital customer care with questions who were very quick to get back to me. Multi gym is in excel... See more

Rated 5 out of 5 stars

Very easy ordering process, delivery was within the stated time frame with tracking information via their website. Item as described, did require assembly but instructions were clear. Overall va... See more

Rated 5 out of 5 stars

I have purchased a cross trainer. I am very pleased with quality vs. price. It arrived reasonably quick, however the first machine was damaged in transport. I am pleased to say that the customer serv... See more


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler

Information provided by various external sources

Free delivery of cardio- and weight machines, fitness accessories, heartrate monitors, electrostimulation, sports nutrition and wellness.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.5

All reviews

(95)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

You can buy safely

Guys, this website is legit, and you can buy safely. It takes a while to arrive because their hub is in Spain and the product isn't easy to ship (spinning bike), but other than that, all is good. Fast shipping (1 day) and the tracking works well. The bike is very, very good, solid, no shaking at all. Highly recommend it.

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Price and Delivery

After reading all the other reviews I was hesitant to order the Nordic Track Vault from fitness digital. But the fact that it was €1500 cheaper than other sites that deliver to ireland swayed me.

And I am so glad I did. Highly fragile equipment, and incredibly heavy, delivered to just outside of my door, I would prefer inside obviously, but for €9.99, incredible. Everything is perfect.

Don't hesitate to order from Fitness Digital… you won’t be disappointed … and get the Nordic Vault, it’s incredible…

October 22, 2023
Unprompted review
Rated 1 out of 5 stars

Still no reply or fix for my…

Still no reply or fix for my threadmill. Please do not order from these scammers. I have a 2800 euro piece of crap, I can't use. No refund, no fix, no emails. I have gone from angry to upset that I was scammed. Please do not make same mistake as me.

July 6, 2021
Unprompted review
Rated 1 out of 5 stars

Cancelled my order without telling me, haven't refunded

I ordered an exercise mat from what I thought was an Irish company since the website has an Irish domain name. I got an email saying the mat had dispatched from Spain, which I was disappointed with as I needed the mat within a few days. A couple of weeks later and still no mat. I checked the tracking information and apparently it got to the nearest depot in Ireland and was sent back to sender due to a "problem" with my address. I don't know what the problem was as my address was down correctly. I wasn't notified of any of this. I have contacted them about a refund and haven't had a reply.

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Glad I did, great customer service.

I was reluctant to order an elliptical (cross trainer) from this company as some of the reviews here are not great.
The item was delivered early and all seems well. Have found their customer service to be pretty responsive.
Update: we discovered a faulty part on the elliptical . I contacted customer service and a replacement part was dispatched immediately. Unfortunately it fell victim to Brexit and covid delays but got here after two months. Customer service were helpful, responsive and apologetic the whole time. Overall, despite the defect, a very positive transaction and I am very happy with my purchase.

July 1, 2021
Unprompted review
Rated 1 out of 5 stars

Unfortunately I just feel I have to…

Unfortunately I just feel I have to write this review. Bought a v expensive bike from this company - I wanted a spin bike, I didn’t get one, when I asked for exchange they brought their supplier into loop and I was then at the mercy of their supplier. A year later after numerous calls and emails I was told they could only exchange in the first two weeks - absolutely awful experience - I would caution buying from this company

April 26, 2021
Unprompted review
Rated 4 out of 5 stars

Great customer service

I previously had problems with delivery and unsatisfactory service from this business regarding my order, of which part of was delivered on a different day. However after contacting customer service about the issue - fitnessdigital.ie directly, as they have different domains I was pleasantly surprised how quickly and efficiently my issue was resolved. Despite past experience I have to credit customer service and the efficiency of it after a concern was raised. As long as you keep in mind delivery delays and are patient then ordering from this business should be just fine. Again, amazing customer service.

March 3, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a treadmill from these guys…

I ordered a treadmill from these guys and it arrived with the wrong plug. It came with a 2 pin European plug. I contacted their customer service team a week ago and still have not got a response. Their customer care is terrible and I see from reading other reviews online that this is a common problem. It appears they have different domain names for every country and ship all their products from Spain. Not really an Irish company.
It is very frustrating and stressful to have to deal with this. A simple email even acknowledging that they have read my email would be good, but, alas noting.

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

Great product, delivered online

Excellent price, delivery was promised in 12 working days and arrived in 11. Would have preferred a more robust tracking system as it comes via Dachser and they don’t have online tracking.
Product is exactly as advertised, excellent and easy to follow assembly instruction (bought the Marcy multi gym), good quality equipment. Reviews I found online were positive, happy customer!!

January 25, 2021
Unprompted review
Rated 1 out of 5 stars

There's no less reputable company

There's no less reputable company

If I had checked review sites before ordering from fitnessdigital then I'd have avoided them like the plague. I hope that others will benefit from my review and avoid dealing with this company.
They don't have a phone number. that really should be the alarm-bell that alerts you to shop elsewhere. My own purchase was a €2,000 treadmill delivered faulty and with parts missing. All communication about the order has been ignored by fitnessdigital. Don't order from them. Deal with a reputable company. I can only hope that many people heed this review and take their business elsewhere. I've learned a valuable lesson, at least.

August 31, 2020
Unprompted review

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