Ordered a Lacoste top but it was my error that It was the wrong size posted it back and they sent me the right size and was delivered very quickly,yes impressed
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You sent the wrong size and were unable to get me the correct size. Item returned and awaiting refund. I have to say they tried hard to rectify ot
Company replied
Ordered a North Face jacket for our four year old, was too small. Communication from Jordan was both prompt and polite. Larger size was delivered quickly after returning smaller coat. Excellent.
Company replied
Excellent customer service. I ordered a coat for my granddaughter which turned out too small. However they were extremely helpful in replacing it even though it wasn’t their fault. Very impressed, wou... See more
Company replied
Company details
Written by the company
Looking for the latest fashionable sportswear? Join the growing community and shop the latest brands with Fit and Fly Sportswear. The one stop clothing shop to keep you looking fly all year round. Branded apparel from The North Face, Nike, Adidas and m...
Contact info
16 Sovereign Court, Sterling Road, DA76FF, London, United Kingdom
- info@fitnfly.co.uk
- fitnfly.co.uk
4.7
Excellent
102 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Ordered a Lacoste top but it was my…
Ordered a Lacoste top but it was my error that It was the wrong size posted it back and they sent me the right size and was delivered very quickly,yes impressed
July 19, 2023
Reply from Fit & Fly Sportswear
Hey Adam, thanks so much for your review! We've hit a milestone, this is our 100th review so thanks very much! Really glad to hear you like your new Sergio Top!
Thanks again
Jordan
Still not got it
May 27, 2023
Reply from Fit & Fly Sportswear
Hi Leo, thank you for your review. The item was returned back to us by the courier as it was missing the House number. We do recommend double-checking your address details before you process your order to prevent this from happening. We do our best to monitor addresses before we send them out however due to the sheer number of orders we receive it's difficult to do this effectively. We feel this review is harsh considering it is no fault of our own. Our team have done their best to work with you to resolve this however we have since processed a refund for you.
Regards,
Jordan
Lacoste t-shirts
First time ordering from this company had no issues at all easy to order from and quick delivery will use again when I need to
May 27, 2023
Reply from Fit & Fly Sportswear
Hi Ann, Thanks very much for shopping with us! Really hope you like your new Lacoste T-shirts! Look forward to welcoming you back soon!
Thanks again
Jordan
Great all around!!!
April 2, 2023
Reply from Fit & Fly Sportswear
Hey Yassine, thanks so much for your review, really glad to hear you had a great experience and hope you like your new Fila bottoms!
Jordan
Reply from Fit & Fly Sportswear
Hey Sergiu, thanks very much for your review. Glad to hear your item arrived quickly!
Great company
Great company. Quick service. Easy to contact with quick response. Would recommend and definitely will use again.
February 25, 2023
Reply from Fit & Fly Sportswear
Hi Marion, thank you very much for your review, glad we were able to help!
Thanks again
Jordan
Borg belter .
Quick efficient service . Good value . Very pleased with Borg sweatshirt .
March 1, 2023
Reply from Fit & Fly Sportswear
Hey Dawn, Love the title, 'Borg Belter'! Great to hear you love your new top! Those have been super popular! Thanks again
Jordan
Reply from Fit & Fly Sportswear
Hey Patricia, Really glad to hear you like your new North Face Jacket.
Thanks very much for shopping with us and look forward to welcoming you back soon!
Many thanks
Jordan
Reply from Fit & Fly Sportswear
Hey Mary, thanks for your great review! Glad to hear you like your new Fila trainers and delivery was prompt!
Thanks again
Jordan
Excellent customer service
Ordered a xxl unfortunately this wasn't in stock and was offered the next closest size or immediate refund. Communication was prompt. Excellent customer service. Would use again
November 30, 2022
Reply from Fit & Fly Sportswear
Hi Stephen, thanks so much for your review, glad to hear you were happy with our customer service!
Thanks again
Jordan
You sent the wrong size and were unable…
You sent the wrong size and were unable to get me the correct size.
Item returned and awaiting refund.
I have to say they tried hard to rectify ot
November 28, 2022
Reply from Fit & Fly Sportswear
Hey Claire, thanks so much for your review, sorry to hear we sent the incorrect size. I'm glad we managed to resolve it for you in the end with a full refund.
Many Thanks
Jordan
Reply from Fit & Fly Sportswear
Hey Chet, thank you for your review. Very happy to hear you've had a good experience!
Thanks again
Jordan
Excellent service
There was a problem (my mistake) we my order I emailed and they resolved immediately including money refunded. Excellent service product good quality.
Thank you would recommend.
November 21, 2022
Reply from Fit & Fly Sportswear
Hey Rebecca, Thanks so much for an amazing review. Really pleased to hear we managed to resolve your issue and look forward to welcoming you back soon!
Jordan
Reply from Fit & Fly Sportswear
Hey Thomas, great to hear you received your Fila top promptly, we try to get all orders out the same day so it's great to hear it seems to be working :)
Thanks again
Jordan
Reply from Fit & Fly Sportswear
Hey Melissa, thank you so much for an amazing review, we pride ourselves on having good customer service so its really great to hear this from our customers, we really appreciate it :)
Thanks again
Jordan
Reply from Fit & Fly Sportswear
Hey Nina, thanks so much for your amazing review. Really glad you like your new North Face jumper.
Thanks again
Jordan
Reply from Fit & Fly Sportswear
Hey Karen, thank you so much for your review, really glad you like your new Lacoste t-shirt!
Thanks
Jordan
A fabulous company to deal with
This jacket is great and a fraction of the price of most retailers. The delivery was super speedy. I have one very happy 7yr old!
October 30, 2022
Reply from Fit & Fly Sportswear
Hey Claire, thank you for an amazing review, fantastic to hear the North Face jacket has gone down a hit with your little one :)
Thanks again
Jordan
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