Fitshop UK - Nottingham Store Reviews 88

TrustScore 5 out of 5

4.8

57B/C Radcliffe Road, West Bridgford, NG2 5FX Nottingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was struggling to get information first, but live chat was really helpful with Ihsaan. Ihsaan told me everything i wanted to know so now i am happy and comfortable to buy this equipment.

Company replied

Rated 5 out of 5 stars

Shop is well positioned, good car parking as well, which helps so you can take your time to look around. Great, friendly, knowledgeable and helpful guys in the shop..The products are reasonably priced... See more

Company replied

Rated 5 out of 5 stars

Leon and the team at Fitshop are absolutely incredible!! They go the extra mile to make sure everything is perfect for you and what you need. Wouldn’t hesitate to recommend for any fitness needs. I’ve... See more

Company replied

Rated 3 out of 5 stars

The guys in store were really helpful and I ordered a multi gym. The tracking number was wrong and head office staff were rude and not interested in helping. They kept telling it was my problem and ri... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Indoor Cycling
  4. Sporting Goods Store
  5. Table Tennis Supply Store

About Fitshop UK - Nottingham Store

Written by the company

Fitshop Logo

WE LIVE FITNESS

At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.

As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.

Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.


Contact info

  • 57B/C Radcliffe Road, West Bridgford, NG2 5FX, Nottingham, United Kingdom

  • 0115 648 3280

4.8

Excellent

TrustScore 5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

friendly advice and very helpful

June 27, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Great service

Great service, fast delivery. Excellent product..

June 26, 2026
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

I was struggling to get information…

I was struggling to get information first, but live chat was really helpful with Ihsaan. Ihsaan told me everything i wanted to know so now i am happy and comfortable to buy this equipment.

June 24, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Nice shop

Friendly, knowledgeable staff, and the shop has a great layout with a good selection of quality equipment. I'll definitely be returning.

June 19, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Shop is well positioned

Shop is well positioned, good car parking as well, which helps so you can take your time to look around. Great, friendly, knowledgeable and helpful guys in the shop..The products are reasonably priced. Would recommend them.

June 18, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Force USA G12

The machine I bought was really great value, no one else came close. As for the transaction itself, it went smoothly and they made me aware of all my options with the purchase. Couldn't recommend them enough!

June 10, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Brilliant company

Brilliant company, pleasure to deal with, will be buying again in the future

June 7, 2026
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Nice shop with good equipment

Nice shop with good equipment. Friendly staff

June 5, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - prompt and very helpful. I had issues ordering on line and they were quick to help.

June 4, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Really helpful and knowledgeable staff…

Really helpful and knowledgeable staff with a great range of kit in store.

June 1, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Top level customer service

Some of the best customer service experienced.

Ihsaan went above and beyond to obtain some instructions that I lost in a move some years ago. Enabled me to safely rebuild the equipment and maintain in the future.

Would absolutely recommend.

June 1, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Another set of high quality dumbells

Another set of high quality dumbells, lovely straight(excellent knurling) handle

June 1, 2026
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, well packaged and kept informed of delivery time

June 1, 2026
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Cannot fault the store they are…

Cannot fault the store they are fantastic in there. Take a trip in.

May 31, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Professional advice and good service

Professional advice and good service

May 30, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Leon and the team at Fitshop are…

Leon and the team at Fitshop are absolutely incredible!! They go the extra mile to make sure everything is perfect for you and what you need. Wouldn’t hesitate to recommend for any fitness needs. I’ve been using them for years and will continue for a long time

May 29, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Honest and complete answers

May 26, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 3 out of 5 stars

The guys in store were really helpful…

The guys in store were really helpful and I ordered a multi gym. The tracking number was wrong and head office staff were rude and not interested in helping. They kept telling it was my problem and ring the courier, with the wrong tracking number it was a bit pointless.

May 23, 2026
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review.

It's great to hear that you were happy with the store team. I am sorry to hear that you found the head office staff to be unhelpful. I can see when your order was placed it was completed with a dated delivery and the goods were delivered on that date. It is unclear from the information we hold how your tracking information was incorrect, but if you would like to get in touch with us directly a senior member of the team would be happy to look into this.

Kind regards
Fitshop Team

Rated 5 out of 5 stars

Fantastic as always

Fantastic as always, thanks team!

May 22, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for taking the time to leave a review!

We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

Rated 5 out of 5 stars

Greate customer service

Greate customer service, even if I couldn’t find my proof of purchase, Delaware were very happy to help me

May 17, 2026
Unprompted review
Fitshop UK - Nottingham Store logo

Reply from Fitshop UK - Nottingham Store

Dear Customer,

Thank you for your fantastic review! We’re delighted you had a great experience and look forward to serving you again.

Kind regards

Fitshop Team

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