Fivestar Services - Euronics  Reviews 

307
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the local store staff are extremely knowledgeable, polite, and always genuinely willing to help choose the right home products. Delivery services are consistently prompt, and people deeply appreciate that new appliances are installed efficiently while old units and unwanted packaging are completely removed. A few other people also felt that shopping either securely online or directly over the phone is remarkably straightforward, easy, and convenient. Consumers additionally noted that the business offers very fair and competitive pricing alongside friendly, reliable customer support whenever professional assistance is needed.

What people talk about most

Service

People report positive experiences with service, noting friendly and efficient support from initial enquiry... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Delivery service

Consumers find delivery service to be prompt and reliable, with many reviewers highlighting that items arrive... See more

Product

Reviewers mention positive feedback about product quality, highlighting excellent items like tumble driers,... See more

Order

Customers consistently note satisfaction with the order process, highlighting the clear website,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

washing machine broke day after coming back from holiday. rang to order a new one and this came up as next day delivery. then recieved a call at about 8pm from Richard to sort out delivery although sh... See more

Rated 5 out of 5 stars

After our Tumble dryer stopped working, we thought we would try a local business. Five-star, Euronic were brilliant 👏 Made our decision quickly, thanks to them. Really good value, including deliv... See more

Rated 5 out of 5 stars

We bought our new washer from the cleveleys branch and the chap in the store was brilliant with us. Really knowledgeable and friendly. Transaction was easy and their installation engineer arrived... See more

Rated 5 out of 5 stars

Absolutely brilliant experience from start to finish Staff in store very knowledgeable - the delivery staff treated our property with respect and even put our microwave back in it's correct place... See more


Company details

  1. Appliance Store
  2. Appliance Parts Supplier
  3. Appliance Repair Service
  4. Vacuum Cleaner Repair Shop
  5. Washer and Dryer Repair Service

Written by the company

Fivestar Services - Euronics is a very well established appliance specialist in Thornton-Cleveleys for over 40 years. We are located next door to cleveleys nursing home. We sell and install electrical appliances at very competitive prices, all year round. We are also part of the very large Electrical buying group, which means we have the buying power to compete with the large multiples on price, whilst still offering that friendly local shop service we have all grown to love, but is a rarity in today’s world. We also repair some types of appliances. Big enough to compete, small enough to care. We Deliver, We install, We Recycle, We Care.


Contact info

5.0

Excellent

TrustScore 5 out of 5

307 reviews

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5.0

All reviews

(307)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service

Phoned Euronics Cleveleys and next day had a new washing machine, we paid the extra £25 for them to take away the old appliance, packaging and put the new one in, the guy who came was great, happy friendly and nothing to much trouble, never used this company before but will be doing again, great customer service from start to finish

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely recommend

3rd item i have bought from them, fridge/freezer, dryer and this month and washing machine. Every time I ring, the service is friendly, helpful and super efficient. Thoroughly recommend them. Always next day delivery.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful from the off start

Really helpful from the off start
Unsure of sizes so came and measured
Explained everything well and even let me tag on a microwave with delivery
Had to change date due to work commitments and re arranged to suit me date/time
Really personal friendly service
Would 100% recommend
Alison & Stuart

March 27, 2025
Rated 5 out of 5 stars

Fivestar Services by name and service.

Fivestar Services is exactly what it says on the tin “Fivestar” Services. I telephoned the shop on the morning to source a Sony TV set and they had what I wanted in the shop. They agreed to deliver the same afternoon and they arrived shortly after the scheduled time frame 1-4pm. They lived up to their name of Five-star Services, very efficient and professional. Excellent service ‘well done’.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service.

Ordered a new washing machine. Purchase was easy and a very competitive price. Sean and Richard came with the new machine, removed and took away the old broken one,fitted the new one in and showed us how it worked. Absolutely brilliant service.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Tumble dryer

Went above and beyond knowing I was in desperate need of the tumble dryer. They delivered on the day for me which was a nice surprise and everyone were super nice.

March 11, 2025
Rated 5 out of 5 stars

Integrated Dishwasher replacement

Every element of buying a new dishwasher was excellent from 1st exploratory phone call to installation. Shop lady was helpful, interested, knowledgeable and polite. Competitive pricing for delivery, installation and removal of old one. Most impressed with installation: quick, tidy, clean, he knew exactly what he was doing. Would definitely shop here again.

February 24, 2025
Unprompted review
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you for your loyal custom.

Rated 5 out of 5 stars

Great Service

Phone calls to check on products were handled quickly and efficiently.
Delivery was as promised.
Would highly recommend and definitely use again.

February 5, 2025
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you for your loyal custom.

Rated 5 out of 5 stars

Good Service in the shop when ordering…

Good Service in the shop when ordering the washing machine, and a professional service at home when installing the machine and testing. Well pleased with all the team.👍🏻

February 15, 2025
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much for your loyal custom.

Rated 5 out of 5 stars

The gentleman in the shop was very…

The gentleman in the shop was very helpful and gave me good advice. The delivery was on time with no messing about. I was very happy with the service and appliance I purchased. I highly recommend them

February 14, 2025
Unprompted review
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much for your loyal custom.

Rated 5 out of 5 stars

The name says it all 5 star services

From the very beginning the lady in the shop was great helpful ready for any questions I had paid 25 for delivery and installation absolutely flawless also very pleasant he made sure it was working before he left all in all the name of the shop is absolutely true 5 star services I will always use this company and will tell others

January 21, 2025
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Fantastic service

Fantastic service - really thorough and speedy, tested the appliances and super helpful bringing them up 2 flights of stairs! Thank you so much x

January 10, 2025
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Fantastic same day service

Fantastic same day service. Rang in the morning looking for a fridge. Delivered a couple of hours later and old one removed.
Payment via website. All so easy and with outstanding customer service
Will definitely use again and highly recommend
Thank you Euronics Cleveleys you are amazing

January 8, 2025
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Very informative when enquiring about…

Very informative when enquiring about different brands and their warranties. Fast and efficient delivery and installation with removal of old appliance. Will definitely use again.

January 3, 2025
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

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