Fivestar Services - Euronics  Reviews 

307
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the local store staff are extremely knowledgeable, polite, and always genuinely willing to help choose the right home products. Delivery services are consistently prompt, and people deeply appreciate that new appliances are installed efficiently while old units and unwanted packaging are completely removed. A few other people also felt that shopping either securely online or directly over the phone is remarkably straightforward, easy, and convenient. Consumers additionally noted that the business offers very fair and competitive pricing alongside friendly, reliable customer support whenever professional assistance is needed.

What people talk about most

Service

People report positive experiences with service, noting friendly and efficient support from initial enquiry... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Delivery service

Consumers find delivery service to be prompt and reliable, with many reviewers highlighting that items arrive... See more

Product

Reviewers mention positive feedback about product quality, highlighting excellent items like tumble driers,... See more

Order

Customers consistently note satisfaction with the order process, highlighting the clear website,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

washing machine broke day after coming back from holiday. rang to order a new one and this came up as next day delivery. then recieved a call at about 8pm from Richard to sort out delivery although sh... See more

Rated 5 out of 5 stars

After our Tumble dryer stopped working, we thought we would try a local business. Five-star, Euronic were brilliant 👏 Made our decision quickly, thanks to them. Really good value, including deliv... See more

Rated 5 out of 5 stars

We bought our new washer from the cleveleys branch and the chap in the store was brilliant with us. Really knowledgeable and friendly. Transaction was easy and their installation engineer arrived... See more

Rated 5 out of 5 stars

Absolutely brilliant experience from start to finish Staff in store very knowledgeable - the delivery staff treated our property with respect and even put our microwave back in it's correct place... See more


Company details

  1. Appliance Store
  2. Appliance Parts Supplier
  3. Appliance Repair Service
  4. Vacuum Cleaner Repair Shop
  5. Washer and Dryer Repair Service

Written by the company

Fivestar Services - Euronics is a very well established appliance specialist in Thornton-Cleveleys for over 40 years. We are located next door to cleveleys nursing home. We sell and install electrical appliances at very competitive prices, all year round. We are also part of the very large Electrical buying group, which means we have the buying power to compete with the large multiples on price, whilst still offering that friendly local shop service we have all grown to love, but is a rarity in today’s world. We also repair some types of appliances. Big enough to compete, small enough to care. We Deliver, We install, We Recycle, We Care.


Contact info

5.0

Excellent

TrustScore 5 out of 5

307 reviews

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5.0

All reviews

(307)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a fantastic company

What a fantastic company. Rang up Friday and ordered a new TV delivered Tuesday and installed by Ian and Richard who were both friendly and pleasant. They did everything for us even removed the old TV. Very efficient and would certainly recommend to anyone who is unable to deal with big, heavy items themselves. When I ordered over the phone the man was helpful and explained their procedures. Everything was done at the house including payment. Well done would score you more if I could on here.

July 23, 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Easy to order

Easy to order
Great service
Friendly and helpful upon delivery

July 1, 2024
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Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Giving Blood for his Company !!!

We have just purchased a built in oven from Five Star Services.. The delivery was excellent being only 2 days from order given, the team delivered- unpacked- removed existing appliance and all packaging.. plus installed the New Hisense Built under oven to our complete satisfaction.
The cost for installation was extremely reasonable unfortunately the fitters found a problem with our existing supply and fitted a new oven supply without any fuss and only small extra cost.. what a fantastic Company 5 Star Services are supplied a Sony TV and Soundbar last year again with out any fuss… Thank You 5 Star Services. Will always be our first choice for kitchen appliances.. Hope you fitter is alright with a Nasty Cut to his hand on lifting the New appliancein to place..

June 21, 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

So helpful

They were so helpful and knowledgeable abd gave me advice when I needed it.

June 6, 2024
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Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Fantastic service

Rang in the morning for a washing machine and it was delivered by lunchtime. Absolutely fantastic service. Very helpful and polite. Would definitely recommend and will be using again soon. Thank you

May 17, 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much and for your loyal custom.

Rated 5 out of 5 stars

Needed a specific size of washing machine

Needed a specific size of washing machine to fit into my units so I gave the measurements and they did the research for me to find one that fits perfectly. The engineer who delivered and fitted the washer was very conscientious and did a great job.
Would definitely recommend.

May 8, 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much 😁

Rated 5 out of 5 stars

Would definitely recommend

Polite, helpful and well informed staff from purchase through to delivery of my washing machine and great to support a local company. A special effort made to accommodate a delivery slot to suit. No complaints at all and will certainly buy from Reliant again.

May 3, 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much 😁

Rated 5 out of 5 stars

Our New Siemens washing machine…

Our New Siemens washing machine installed Thursday and the old one taken away. Excellent service ,polite friendly staff from the Cleveleys branch ,would highly recommend this company.Great Washer too.😊

April 25, 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much 😁

Rated 5 out of 5 stars

Bought a new washing machine Tuesday

Bought a new washing machine Tuesday, delivered, installed, old machine taken away Thursday. Couldn't ask for better service or price. Really pleased and won't be shopping anywhere else for any other electrical appliances or services and it's local.

April 11, 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much 😁

Rated 5 out of 5 stars

I ordered a cooker and from start to…

I ordered a cooker and from start to finish the service was excellent staff I spoke to at the cleveleys store helpful and polite
The person who delivered and fitted my new cooker took very good care of my property and was professional

February 10, 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much 😁

Rated 5 out of 5 stars

Excellent Service!

I cannot compliment this Company highly enough! I called with a leaky washing machine. An initial visit, quote, part ordering and visit to fit, all carried out professionally, efficiently and in a timely fashion. I would reccomend every time!

February 7, 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much 😁

Rated 5 out of 5 stars

Phoned me up to advise they could…

Phoned me up to advise they could deliver a day earlier. Very efficient, we are pleased with our purchase.

February 5, 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much 😁

Rated 5 out of 5 stars

Excellent al round

Excellent communication, turned up within the time slot given, honest opinion given, cleaned up after themselves, excellent service, would highly recommend

January 30, 2024
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Reply from Fivestar Services - Euronics

Thank you very much 😁

Rated 5 out of 5 stars

Just bought a new washing machine for…

Just bought a new washing machine for my parents and had it delivered today. Very knowledgeable, didn’t try to up sell, friendly and I am really glad I used some one local. Brilliant service all round, delivered, removed the old machine and installed the new one no problem 😁😁

February 3, 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much 😁

Rated 5 out of 5 stars

Great customer service

Great customer service and communications. Polite, friendly staff and professional delivery service. Very impressed, thank you.

January 11, 2024
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Reply from Fivestar Services - Euronics

Thank you very much 😁

Rated 5 out of 5 stars

Lovely lady

Lovely lady, cheerful and helpful.
Good prices that matched large multiples. Would definitely use again.

January 17, 2024
Unprompted review
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Reply from Fivestar Services - Euronics

Thank you very much 😁

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