Five Surveys Reviews 9,578

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 630 reviews, most reviewers were somewhat happy with their experience overall. Many people find the platform frustrating due to frequent screening out from surveys, often after spending significant time on them, which leads to uncredited effort and wasted time. Customers frequently report issues with surveys crashing, timing out, or not loading, especially when nearing completion, making it difficult to reach the payout threshold. The website and app experience are often described as problematic, with users encountering technical errors and a perceived lack of available surveys once they are close to cashing out. Some reviewers were not happy with the customer service, citing unresponsiveness, generic replies, and a lack of resolution for payment and technical issues, even with proof provided. Additionally, some people mentioned problems with payment, including rewards not being credited after completing offers that required personal spending, and difficulties with withdrawing funds due to technical errors or account blocks.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, with many expressing frustration over not receiving their... See more

User experience

Clients share negative opinions on user experience, with many reviewers expressing frustration and... See more

Website

Customers consistently note negative experiences with the website, with many reviewers expressing strong... See more

Customer service

People report negative experiences with customer service, with many reviewers stating that expecting a reply... See more

Application

Users describe ambiguous interactions with the app, with some reviewers finding it to be a good survey app... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the platform it actualy pays out however whenever you get close to completing five surveys it either screens you out or suddenly there are no more surveys available. Overall good site however t... See more

Company replied

Rated 3 out of 5 stars

Just yesterday I gave 5 Surveys a glowing review and today I took 3 surveys all the way to the last question and got no credit for completing them! Now I see why the overall rating is so low here, I a... See more

Company replied

Rated 3 out of 5 stars

Yes it pays , but it’s very aggravating getting kicked out of so many surveys

Company replied

Rated 3 out of 5 stars

Took about an hour and a half to get to 4 of the 5 surveys for payout. Then suddenly my account is being reviewed. Got past that and have been screened out of every single study after that, some aft... See more


Company details

About Five Surveys

Written by the company

Tired of earning pennies for surveys?

Five Surveys is changing the game of paid surveys. On Five Surveys you always get $5 for every 5 surveys you complete. No exceptions! 5 Surveys, 5 Dollars, at Five Surveys.

Surveys take anywhere between 2 and 20 minutes. You can see how long surveys takes and how other panelists rated them.

Cash out your earnings instantly via PayPal, Venmo, ACH or get gift cards from hundreds of your favorite companies.

Earn real cash today with Five Surveys!

Contact info

3.4

Average

TrustScore 3.5 out of 5

10K reviews

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Rated 3 out of 5 stars

THEY PAY FOR EACH SURVEY COMPLETED A…

THEY PAY FOR EACH SURVEY COMPLETED A POUND, BUT I AM OFTEN SCREENED OUT AND WHEN YOU HAVE 4 POUNDS YOU GET SCREENED OUT OF ALL THE SURVEYS FOR SEVERAL DAYS
ON A POSSITIVE SIDE THEY ALWAYS PAY OUT IMMEDIATELY ONCE YOU DO REACH THE £5 PAY OUT AND YOU GET A £1 PER SURVEY AND 5P FOR SMALL SURVEYS

May 16, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thanks for your message. It sounds really frustrating to be able to complete a few surveys and then suddenly start getting disqualified, especially when you feel close to a payout. Survey access isn’t fixed and can change depending on the requirements set for each study, which can affect whether you qualify or not. If you want support to check what’s happening with your account, please contact help@fivesurveys.com. We’d really appreciate the opportunity to improve your experience.

Rated 1 out of 5 stars

Awful ripoff app that Will cheat you

Awful ripoff app that Will cheat you. After the 3rd survey plan on spending many hours trying to get the other 2. The best way to beat these scam artists is to Not do surveys at this obvious ripoff site

April 22, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

It sounds like you’re spending time on surveys but running into repeated disqualifications after a few successful ones, which can feel discouraging—especially when you’re trying to reach a target. Survey access depends on changing requirements for each study, so qualification can vary from one attempt to another. If you want this looked into, contact help@fivesurveys.com and the team can check your account. We hope to get your experience back on track and make it worth your while.

Rated 1 out of 5 stars

You can get a payout but takes many surveys to do so.

They don't filter their surveys. They post everything; including low quality surveys that collect your data then disqualify you. Many surveys repeat the same pre- qualifying questions over and over which becomes extremely frustrating. When I contacted support they responded-only to deflect responsibility. I was told things like:"we don't control the surveys" or "we don't get paid if you're disqualified" Which does not address the actual issues. Overall the platform seems unmoderated; repetitive; and poorly managed. You will however if your're lucky after attempting many many surveys eventually get a $5 payout if your willing to go through all that. And as far as what they will reply to my statement? From my experience they're replies are full of polished; technical sounding jargon meant to appear credible and again; never actually addresses the real issue.

April 14, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thanks for sharing your thoughts. It sounds like the process of qualifying for surveys and reaching a payout has felt repetitive and time-consuming. Survey availability and participation depend on the requirements set by each study, which can lead to repeated eligibility checks and disqualifications. If you’d like your account reviewed in more detail, please contact help@fivesurveys.com so the support team can assist you directly.

Rated 1 out of 5 stars

It's nearly impossible to get last…

It's nearly impossible to get last survey before getting paid. They screen you out after successfully completed and removing all the short surveys. I am circulating a potion and filling a class action lawsuit against them. Let me know if you want in.

May 13, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your feedback. We understand how frustrating it can feel when surveys are completed successfully but later result in disqualification, especially when you are close to reaching a payout. Survey availability and qualification depend on the requirements set by each study, which can change throughout the process. For any help needed, contact help@fivesurveys.com so we can assist . We’d love the chance to make this right and show you a better experience.

Rated 1 out of 5 stars

GOD AWFUL SCAM APP

May 13, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thanks for sharing your feedback. We’re sorry to hear your experience hasn’t met expectations and that you feel disappointed with how things have gone. If you’d like us to look into your account or any specific issue in more detail, please contact help@fivesurveys.com so the support team can review it and assist you further. We’d like the opportunity to win you back and ensure your next experience is smooth.

Rated 1 out of 5 stars

They are absolutely joke

They are absolutely joke. I have completed 4 surveys and then several times and hours I spent to complete my 5th one but all the time I got screened out..... thank you i will delete my account!!!!

May 12, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

It sounds really frustrating to complete several surveys and still not be able to reach the final requirement because of repeated disqualifications, especially after putting in so much time. Survey access depends on specific criteria set for each study, and these can change between attempts. If you want your account checked in detail, please contact help@fivesurveys.com so support can take a closer look. We hope to get your experience back on track.

Rated 1 out of 5 stars

SCAMMERS - THEY DO NOT PAY YOU

SCAMMERS - THEY DO NOT PAY YOU, do not deserve even one star - take honest advise and abort any use with this company!!!

You will meet all requirements for completing tasks on games for them to say the providers did not track it!!! Then they will not pay you no matter how much proof you have to show you have met the task requirements! Honestly they are scamming people of their time and not paying what they are offering. You will complete surveys until the end to either be timed out or say you don’t qualify! Please take honest advise and do not use this company, do not waste your time playing games or completing surveys! There are better Survey sites and game sites out there that treat you better and actually pay you! Five Surveys need to be investigated along with the gaming providers they use!!!

May 12, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it can be when completed tasks or surveys are not recorded as expected. Offer tracking and validation depend on the systems used by the providers, which can sometimes affect how results are registered. If you would like your case reviewed in detail, please contact help@fivesurveys.com so the support team can assist you further.

Rated 1 out of 5 stars

Five Surveys, 5000 Years

That’s how long you’ll be waiting for a payout from an offer. If it doesn’t register first time, you can bet you’re never receiving it.

You’ll spend hours playing chatbot tennis with customer support, coming up with excuse after excuse not to pay you. Doesn’t matter what proof you send them.

Five Surveys does not care about its users; they only care about exploiting you for their own gain.

You’ll be playing GTA 6 long before you’ll ever get paid from them.

May 11, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Your feedback matters. We’re sorry to hear about your experience and understand your frustration regarding delayed or missing rewards after completing offers. In some cases, tracking and reward validation depend on third-party systems, which may affect how and when progress is recorded. If you would like your case reviewed, please contact help@fivesurveys.com so the support team can take a closer look. We’d really appreciate the opportunity to improve your experience and sort this out.

Rated 1 out of 5 stars

Thieves

This company turned out to be just another scammy survey app. You will be doing surveys repeatedly with zero compensation. You will initially qualify and once you have completed it you are screened out.

May 8, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

I got up to four surveys completed and…

I got up to four surveys completed and then they started me over for what I don't know but I would be skeptical about using this app me personally will never use it again

May 9, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Scam site.

Scam site.

They don't pay you for games.
Whenever it's a high amount they owe you (in my case £34.20) they send you a notification once you complete the task, which irrefutably proves that they're tracking the offer.
Then when the day of the inevitable excuse comes "tracking failed".

Once you send them screenshots of where you're at, their notifications of pending payment, the task being crossed off your to do list, dates when you did it....Nope. wasn't tracked.

That's obviously not lawful is it?

May 7, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

They banned me while doing the offer

They banned me while doing the offer. I contacted support and they saying wait and wait and it was 1 month. I might write to BBB about that

May 6, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

5 surveys but 32 surveys qualify!

5 surveys, but 32 surveys attempted before I reached 5!! Lots of "technical" crashes, and numerous screen outs, even when you've spent considerable time and actually completed the survey it can screen put, meaning no pay and time wasted. Customer service have a "it is what it is" attitude. Nor wasting any more of my time

May 1, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

I hate this site

I hate this site, they keep you on their page for hours on purpose to try to complete the 5 survey so they can get paid, they get paid based on screening you out 100 times on th e last survey, and dont hit me with the bs because i know that yall are throttling surveys and more so you can get paid off other people opinions, i know for a fact i been experiencing it for 3 years, yall always screenout 100 times on the 5 and final survey with errors and more on purpose. Not only that but on the 5th survey the surveys disappear and all the short surveys do to, yall cheating people, oh and don't start screening me and not putting surveys on my page because i complained, i seen it before

April 29, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 5 out of 5 stars

Cashed out to my PayPal and have not…

Update: Monies were kicked back to my 5 Survey account and when I cashed out with PayPal again it came through. It worked guys!

Cashed out to my PayPal and have not received anything. Said it would take 5mins, it’s been over an hour.

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

Customer Service Is An Absolute Joke

Customer Service Is An Absolute Joke. Do not take surveys from this provider, they will not compensate you after finishing your survey in full. And also this joke of a company will do all it can for you not to complete the fifth survey. Man, This is a snake in a grass company!!

April 30, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Rubbish

Rubbish, when you get to the 4th survey it stops letting you participate then when you do get 5 it doesn’t pay you out, been waiting days for a payout, don’t waste your time

April 30, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

The platform fivesurveys feels…

The platform fivesurveys feels unreliable and possibly fraudulent. For the past 4 months, every withdrawal attempt results in a ‘technical error’ with no resolution or support. This is extremely frustrating and makes the service seem untrustworthy.

April 30, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

horrible

used to be a good site now it doesn't give you points it keeps giving a lame screen out message especially as soon as you give personal information

April 30, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

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