I like the platform it actualy pays out however whenever you get close to completing five surveys it either screens you out or suddenly there are no more surveys available. Overall good site however t... See more
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Review summary
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Just yesterday I gave 5 Surveys a glowing review and today I took 3 surveys all the way to the last question and got no credit for completing them! Now I see why the overall rating is so low here, I a... See more
Company replied
Yes it pays , but it’s very aggravating getting kicked out of so many surveys
Company replied
Took about an hour and a half to get to 4 of the 5 surveys for payout. Then suddenly my account is being reviewed. Got past that and have been screened out of every single study after that, some aft... See more
Company details
About Five Surveys
Written by the company
Tired of earning pennies for surveys?
Five Surveys is changing the game of paid surveys. On Five Surveys you always get $5 for every 5 surveys you complete. No exceptions! 5 Surveys, 5 Dollars, at Five Surveys.
Surveys take anywhere between 2 and 20 minutes. You can see how long surveys takes and how other panelists rated them.
Cash out your earnings instantly via PayPal, Venmo, ACH or get gift cards from hundreds of your favorite companies.
Earn real cash today with Five Surveys!
Five Surveys is changing the game of paid surveys. On Five Surveys you always get $5 for every 5 surveys you complete. No exceptions! 5 Surveys, 5 Dollars, at Five Surveys.
Surveys take anywhere between 2 and 20 minutes. You can see how long surveys takes and how other panelists rated them.
Cash out your earnings instantly via PayPal, Venmo, ACH or get gift cards from hundreds of your favorite companies.
Earn real cash today with Five Surveys!
Contact info
United States
- fivesurveys.com
3.4
Average
10K reviews
Asks customers to review
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I normally don’t write reviews like…
I normally don’t write reviews like this, but this needs to be said.
I completed an offer on Five Surveys (Bingo Voyage), including all required in-app purchases (5, 10, and 20 purchases). The first two milestones were paid instantly, so clearly their tracking system works.
Then comes the problem:
I completed the 20 purchases task — and even went beyond it (21/20 purchases). The app literally shows my progress, so everything has been tracked correctly.
Yet the $14.29 reward for this task has NOT been paid.
What makes it worse:
- I’ve been waiting over 1.5 days
- I contacted support and got zero response
- Not even a confirmation email
So they track your actions perfectly, but when it’s time to pay, suddenly nothing happens?
I spent real money to complete these purchases. This isn’t a small issue — this is money out of my own pocket based on their requirements.
I’ve been using similar platforms (including Prime Opinion, same parent company) for a long time without issues, which makes this even more disappointing.
At this point, this feels very unreliable and unfair. If this doesn’t get resolved quickly, I cannot recommend using Five Surveys.
I expect:
- A proper response
- A manual review
- And payment of the $14.29 that I rightfully earned
Be careful with offers that require spending money — this experience shows there is a real risk you won’t get paid.
April 25, 2026
Unprompted review
Reply from Five Surveys
Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.
Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.
They’ll be more than happy to assist you further.
Screened out constantly, usually after you've completed the survey.
It was always difficult to get 5 surveys completed because as soon as you completed 4 suddenly the surveys aren't available, but after a few days you'd get lucky and complete a fifth to complete the set for payout.
These days over 95% of surveys scam you of your time. You complete the survey, they get all their information then you're 'screened out' so you don't get the completion point. You get screened out of 4 out of 5 surveys you attempt. The surveys used to be 4-5 minutes, now they're 15+ minutes!! To earn a £1!!
Absolutely and totally not worth the effort anymore.
April 24, 2026
Unprompted review
Reply from Five Surveys
Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.
Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.
If you need help, please contact our support team at help@fivesurveys.com for further assistance.
They wouldn't allow you to claim your reward
After spending over 14 hours on the app just to earn $5, they wouldn't let me claim my reward.
I messaged support, and the response was slow as a snail. I even sent a video recording of my issue.
Support claimed it was just a bug and gave me a few workarounds to try. ( i wonder why don't fix the bug )
After following their instructions, I still couldn't claim my reward and the worst part? No error message. It would just load and stop.
Not only did the platform refuse to pay out my reward, but it was a complete waste of time.
They keep disqualifying you even when you select the correct answer.
It's unacceptable to spend that much time on surveys that pay peanuts, with unlimited disqualifications, only to get denied your reward at the end.
I would advise everyone to stay away from this platform, unless you have nothing better to do with your time.
April 12, 2026
Unprompted review
Reply from Five Surveys
Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.
Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.
They’ll be more than happy to assist you further.
The best ever
April 23, 2026
Unprompted review
Ive been having problems cashing out…
Ive been having problems cashing out all day games not been paying me today ive emailed them 6 times and not heard anything back from them never had a problem until today.ive been trying 2 days now no1 responds no customer service telling me why i cant withdraw.
April 21, 2026
Unprompted review
Reply from Five Surveys
Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.
Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.
They’ll be more than happy to assist you further.
Reply from Five Surveys
We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact help@fivesurveys.com for further assistance.
Absolute scam
Absolute scam! And horrendous customer service! Constantly going round in circles. Completed all the goals to receive my cash pot and on the last one there was a technical issue! So hasn’t been tracked and they won’t do anything about it despite my proof of reaching the goal. So can’t access any of the money in the pot and they won’t help! Waste of time and money.
April 20, 2026
Unprompted review
Reply from Five Surveys
Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.
Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.
They’ll be more than happy to assist you further.
No surveys so often
It happens so often that I see a full list of surveys, complete one and then a lot disappear. Or that I complete a survey and many surveys appear. Weird and unreliable.
April 18, 2026
Reply from Five Surveys
Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.
The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!
If you need help, please contact our support team at help@fivesurveys.com for further assistance.
This survey app is terrible
This survey app is terrible. I got to 5th survey and for days now when I get to the end of completing the 5th survey I am automatically screened out. So finally I gave up and deleted the app because it's a scam and they are never going to let me get $5.
April 16, 2026
Unprompted review
Reply from Five Surveys
Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.
Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.
If you need help, please contact our support team at help@fivesurveys.com for further assistance.
total scam just like all their apps
total scam just like all their apps. impossible to cashout. never use topsurveys or fivesurveys
April 14, 2026
Unprompted review
Reply from Five Surveys
We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact help@fivesurveys.com for further assistance.
Terrible app only pays out pennies and…
Terrible app only pays out pennies and never validates bug rewards and the customer service is appalling and useless
April 10, 2026
Unprompted review
Reply from Five Surveys
Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.
Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.
They’ll be more than happy to assist you further.
Five Surveys is a complete joke
Five Surveys is a complete joke. They make it seem like you’re earning money for completing tasks, but it’s all smoke and mirrors. Sometimes the rewards hit your balance within seconds, and other times they throw a random 7–30 day “verification” hold on your funds, supposedly because a partner needs to confirm completion.
At first, the pending balance actually shows up in your account history—but then a few days later, it just disappears completely like it never existed. No record, no explanation.
To make it even worse, every time I tried to cash out, I kept getting hit with a “technical error” message. And support? Completely useless—no responses to emails whatsoever.
Save yourself the frustration and stay far away.
March 26, 2026
Unprompted review
Reply from Five Surveys
Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.
Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.
They’ll be more than happy to assist you further.
I’ve had a bad experience with Five…
I’ve had a bad experience with Five Surveys. I cashed out a total of $35 in rewards ($20, $5, and a $10 payout from a previous time) and never received any of them.
I checked my email, spam folder, and waited several days but nothing arrived. I also contacted support and have not received a proper response or resolution.
Right now my issue is still unresolved and I just want my missing payouts delivered or explained clearly.
April 7, 2026
Unprompted review
Reply from Five Surveys
Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.
Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.
They’ll be more than happy to assist you further.
This survey site is a scam
This survey site is a scam. Once you get to 2 surveys left they consistently only give surveys that always screen you out. You can't even contact customer support. Dont believe thr positive reviews it's their employees. Dojt bother go elsewhere!
February 9, 2026
Unprompted review
Reply from Five Surveys
Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.
Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.
If you need help, please contact our support team at help@fivesurveys.com for further assistance.
Definitely scammy
Completed the gaming rewards, they tracked and they confirmed it tracked, filled up the jar to claim and wants me to verify I am human by doing a scan. Well you can’t click on it to do it. Tried app, safari, chrome and desktop laptop nothing works so can’t get the money. Asked me to send videos of the problem I have. The rest of my rewards won’t count until this is done and they are time sensitive. I feel like I have been done over if I’m honest. I wouldn’t waste your time doing games on this. Awful experience, I am not hopeful about receiving any money from these people
April 3, 2026
Unprompted review
Reply from Five Surveys
Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.
Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.
They’ll be more than happy to assist you further.
Help me getting my payment
I have worked in this site I cash out once but 2nd time i have 15 doller in my account ,They just ban me showing forever.I have 15 doller and 4 task complete .Plz help me getting back my payment.Here is the account email-josesanchez11103@ outlook.com
March 19, 2026
Unprompted review
Reply from Five Surveys
Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.
Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.
They’ll be more than happy to assist you further.
I played goodville and it was paying…
I played goodville and it was paying out each level small amounts until I got to level 30 for 15 dollars and 5 surveys took all games off my profile and just left the options of taking surveys. The app dis and completed a verification and I was left with just the options of surveys. After several attempts I was promised payment and to continue the games ut day four after verification it has b t happend. I still play the game because I enjoy it but the app itself 5 surveys has proven to be non trustworthy in paying out as promised
March 26, 2026
Unprompted review
Reply from Five Surveys
Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.
Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.
They’ll be more than happy to assist you further.
Good
I like the platform it actualy pays out however whenever you get close to completing five surveys it either screens you out or suddenly there are no more surveys available. Overall good site however there are a lot of issues
March 29, 2026
Unprompted review
Reply from Five Surveys
Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.
Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.
If you need help, please contact our support team at help@fivesurveys.com for further assistance.
This is the generic review. Stop Bull Shitt!ing Us.
Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.
Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.
March 27, 2026
Unprompted review
Reply from Five Surveys
We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact help@fivesurveys.com for further assistance.
Do not use they block accounts for no…
Do not use they block accounts for no reason give a message blocked forever?
March 27, 2026
Unprompted review
Reply from Five Surveys
Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.
Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.
They’ll be more than happy to assist you further.
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