Absolutely superb service. Claire who was in Reception when I dropped the car off could not have been more helpful or professional and was a pleasure to work with. Claire also kept the other r... See more
Company replied
Location
Switch locationUnit B Intec Business Park, Wade Road, RG24 8NE Basingstoke, Hampshire, GB
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See what reviewers are saying
autofix have been really accommodating to work with, arranging a courtesy car and dropping/collecting my vehicle at the same time. it has now been returned by Jason who was really friendly & happy to... See more
Company replied
Good communication and good workmanship. No issues and any questions answered clearly and politely. The delivery service people who helped deliver and pick were extremely helpful and the staff on... See more
Company replied
Jason who dropped off my car was brilliant and so was my repair, however the communication from Fix was really poor, was given a date when my car would be ready, 2 weeks later i phoned up and was tol... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit B Intec Business Park, Wade Road, RG24 8NE, Basingstoke, Hampshire, United Kingdom
- 01256 517230
4.6
Excellent
330 reviews
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Great service
Great service. Car came back lovely. Very pleased. A big thank you to DOUGLAS. For delivering.
November 6, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Deborah, thank you so much for your kind review. I will pass your comments to the team.
Friendly and helpful support team
Friendly, helpful service from Jan at reception helped offset some frustration with having had my repair date changed twice at very short notice. Lovely service from Phil also who collected and dropped off the car. Car repair has been good, so thank you.
November 4, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Mukta
Thank you so much for leaving us this review. I will pass your comments on to the team.
Great service from Douglas and team
November 4, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Andrew, thank you so much for leaving this review, your comments mean a lot to the team.
Great company
Kept me updated during my car repairs. Really pleased with bodywork repair carried out. Pat on back for Douglas who collected my vehicle and brought it back. He was extremely friendly. I fully recommended this company!
October 30, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Sally, thank you so much for your kind review. The team really appreciate your comments.
Top service
Great little place, fast, efficient and professional, did a great bodywork repair and arranged a courtesy car
Jan was very helpful
October 30, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Darren, thank you for this review. The team really appreciate your comments
Excellent service all round
Just got car back having not done this before. Car is as good as new - better than before accident in fact. Customer service/dealing with office - Doug, Emma, Diane I think - though spoke to various - was refreshingly good.
October 29, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi, thank you so much for leaving this review. I will pass your comments on to the team.
Great work done with Fix Auto…
Recently had work done with Fix Auto through an insurance claim.
Jan in the office was really helpful and kept me up to date and Douglas who came out to drop off my car / pick up the courtesy car was friendly and thorough - and played very nicely with my dog!
October 11, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Dale, thank you so much for your review. The team really appreciate your comments.
Emma, Douglas, Glynn
Emma, Douglas and Glynn were just fab! We had time restraints due to work commitments, they all went over and beyond meeting our needs. Great team! Recommend!
October 11, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Thank you so much for your kind review. I will pass your coments on to the team.
Great service from start to finish
Great service from start to finish , kept up to date all the way through by Jan.
October 22, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi James, thank you so much for leaving this review. We really appreciate your comments.
Happy with the hire car
Happy with the hire car, communication and customer service. Douglas was polite and friendly.
October 18, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Charlotte, thank you so much for your kind review. The team really appreciate your comments.
Easy to deal with
It was easy and straightforward process to get my car repaired. From collect, vehicle inspection, update and delivery, the team at Fix Auto made it simple with thanks to Emma, Phil and Douglas.
October 9, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Adam, thank you so much for your review. I will pass your comments on to the team.
Excellent overall experience
Customer service excellent, constantly updated on progress. Car was cleaned on return, after works.
Thanks to Phil, Glyn, Jason and Jan.
October 9, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Steve, thank you for your kind review, I will pass your comments on to the team.
Jan and Di Brilliant
Jan and Di went above and beyond for us. Very helpful and funny.
Car needs to go back for some minor repairs missed but staff could not be more helpful and accommodating.
October 9, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Daniel, thank you so much for your review. I will pass your comments on to the team.
Phil Oxford picked up and returned my…
Phil Oxford picked up and returned my car from my home, he was very professional and friendly both times dealing with him. Jan from reception kept me up to date on the progress of my repairs, I received my car back earlier than expected, all round good service and would recommend. Thank you guys/gals!!!!
October 4, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Karen, thank you so much for leaving a review. I will pass your comments on to the team.
Lovely people, great service
Jan and her team were extremely friendly and lovely to be in touch with. The communication was fantastic throughout the journey and they went over and above to get my car back as soon as possible.
My car looks brilliant, they've done a great job.
October 4, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Thank you so much for your kind review. The team really appreciate your comments.
Fantastic customer service from both…
Fantastic customer service from both Jan and Emma, superb repair job thank you much appreciated
Kind regards
Mark
October 4, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Mark, thank you so much for your review. I will pass your comments on to the team.
Fix Auto Basingstoke were great
Fix Auto Basingstoke were great! Di was fabulous and made sure we knew what was going on the entire time. Would definitely recommend.
October 2, 2024
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Maddie, thank you so much for leaving this review. We really appreciate your comments.
Repairs done well
Repairs done well, quick follow-up and response to questions, friendly staff. Efficient pick-up and drop-off by Douglas and Phil.
October 1, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi, thank you so much for leaving us this review. I will pass your comments on to the team.
Professional friendly and easy
From start to finish Professiona and friendly informative keeping you up-to-date with progress. Making sure it is a hassle free process and assuring you of their competence. Emma/Jason/Jamie Providing this service.
September 26, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Andy, thank you so much for your kind comments. The team really appreciate your feedback.
I have had an excellent experience with…
I have had an excellent experience with Smart Bodyshop Ltd fixing my car
Everyone has been so efficient and friendly especially Jan and Di who have dealt with all my queries. The lovely Jason has just dropped off my car at home and I was thrilled with the valeting in and out it looks brand new 👍🏻
I can’t recommend this company enough
September 25, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke
Hi Anna, thank you so much for leaving such a lovely review. The team really appreciate your comments.
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