Fix Auto UK - Fix Auto Bristol North Reviews 

166
TrustScore 4.5 out of 5

4.7

Gloucester Road, Patchway, BS34 6QB Bristol, Avon, GB


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Rated 5 out of 5 stars

Most helpful and happy staff kept you informed of information on your vehicle and the receptionist was most helpful and treated you with respect. Would recommend them to any friends for their excelle... See more

Company replied

Rated 5 out of 5 stars

Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more

Company replied

Rated 5 out of 5 stars

Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more

Company replied

Rated 5 out of 5 stars

My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Bristol North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom

  • 01179 694331

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

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4.7

All reviews

(166)

5,393 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Repairs took longer than expected

Repairs took longer than expected , Reception staff were polite and friendy
Every thing else very good
Thank You
Roger Wright

October 20, 2021
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Roger
Thank you so much for your feedback, This means a great deal to us and our team.
I do apologise for the delay on the repairs to your vehicle
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Excellent repair and work carried out…

Excellent repair and work carried out in a timely and professional manner.

October 12, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Derek
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

REGARDING THE BODY REPAIR

GOOD WORK. I APPRECIATE.

October 3, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Ivan
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 4 out of 5 stars

Only one issue stopped me giving 5 stars

Only one issue stopped me giving 5 stars. I was told that my car would be brought back to me on Thursday. I waited in all day only to find out after ringing them late afternoon that it wasn’t being returned until Friday. Up that point I was given a first class service.

September 24, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Gary
Thank you for your honest feedback which i will cascade down to my team
I do apologise that your vehicle was not returned to you as agreed
If you ever need us in the future please let us know
Thanks
Leighton

Rated 4 out of 5 stars

Excellent Repair

My car was involved in an accident and repaired to a very high standard. In fact it came back to me looking like it had just come out of the showroom.
The staff were very friendly to deal with.
The only reason I didn't give 5 stars was because I didn't get my car back in the time frame I was originally informed.

September 22, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Catherine
Thanks for your great feedback which i will pass onto the team.
If you ever need us in the future please let us know
Thanks

Leighton

Rated 5 out of 5 stars
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Peter
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 4 out of 5 stars

Lovely receptionist

September 15, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Mrs Seymour
Thank you for your feedback
I will pass on your comments to our reception staff
Feel free to contact us if you need us again (Hopefully not!)
Leighton

Rated 5 out of 5 stars

The did a great job with my car and…

The did a great job with my car and kept me informed. They were supposed to give a complementary valet service but the car was dusty when I picked it up so I was disappointed. Other than that, happy with the service.

September 8, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello ilaria,
Thanks you for your feedback which i will relay onto our Valeting company
Once you are in next for a service please mention this to our service manager and i will make sure that you get a free clean whilst your vehicle is in.
Thanks Again
Leighton

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Kept up to date throughout the process and completed within timescales to a very high standard

September 4, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Ben
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Excellent service with door to door…

Excellent service with door to door pick up and drop off of your car,leaving with you a curtesy car.

August 24, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Linda
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

My car was booked in for estimate and…

My car was booked in for estimate and repair promptly and was finished ahead of promised date . Very pleased with the outcome all round.

August 16, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Jessica
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Efficient and very helpful

Very pleased with quality of the repair. The reception staff were very helpful and efficient.

August 13, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Kenneth
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

From start to finish the service I…

From start to finish the service I received was excellent.

August 13, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Pippa
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 3 out of 5 stars

When the vehicle was initially…

When the vehicle was initially inspected the member of staff was dismissive and unhelpful and I felt that I was being recommended an inferior job to that required. The quality of the finished job is very good and the staff on pick-up were helpful and polite.

August 11, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Lee
I am sorry the member of staff you dealt with was unhelpful and that you felt you were getting a lower quality service and repair.
I am glad to hear that the quality of the repair to your vehicle was very good and it does carry a lifetime guarantee, so if you do get any problems at all you can contact me direct at the branch where I can assist.
If you want to contact me privately to discuss your experience please do so on 01179694331.
Leighton

Rated 5 out of 5 stars

Excellent service

August 5, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Michael Smyth
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Quick easy service

Quick easy service. Lovely courtesy car

August 4, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Daniel Boyce
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

They said clearly what they would do

They said clearly what they would do, and when it would happen. I received communication from the team throughout and they actually replaced a bulb as a value add at the end.
I hope no one has a car knock but if they do I would say use these guys.

July 29, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Mr Pryce
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Teri
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Repair Work

Excellent work carried out. Would certainly recommend.

July 15, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello David
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

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