Fix Auto UK - Fix Auto Bristol North Reviews 

166
TrustScore 4.5 out of 5

4.7

Gloucester Road, Patchway, BS34 6QB Bristol, Avon, GB


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Rated 5 out of 5 stars

Most helpful and happy staff kept you informed of information on your vehicle and the receptionist was most helpful and treated you with respect. Would recommend them to any friends for their excelle... See more

Company replied

Rated 5 out of 5 stars

Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more

Company replied

Rated 5 out of 5 stars

Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more

Company replied

Rated 5 out of 5 stars

My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Bristol North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom

  • 01179 694331

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

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4.7

All reviews

(166)

5,393 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service all round.

From beginning to end I received a truly excellent service from both the body shop receptionist, the technicians in the body shop and the men who valeted my car.

July 3, 2021
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Susan
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Great service

Great service, friendly and efficient.
I was kept informed throughout. I had my car in the body shop and when it was returned to me, it was immaculate. The paintwork was gleaming and the interior had been thoroughly cleaned and valeted. I felt like my car was brand new( it’s 8 years old). Thank you.

July 2, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Jo
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 3 out of 5 stars

Sent me home on an illegal tire that…

Sent me home on an illegal tire that was discovered luckily by another garage during MOT. In person they were professional and pleasant but it reflects poorly that they did not notice that one tire had the metal rim showing through.

June 29, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Timothy
I apologise if we have made a mistake
I have briefly looked into your job and can see we replaced a tyre on your vehicle as part of an accident repair but please feel free to contact me direct at the branch to discuss further.
Apologies again
Leighton

Rated 5 out of 5 stars

Friendly efficient staff and a very good repair

Friendly efficient staff and a very good repair. Very impressed

June 25, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Michelle
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Very good service

Very good service. Car looks great. Nice helpful people too

June 23, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Sheryl
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Fix Auto Bristol North repaired my…

Fix Auto Bristol North repaired my Mazda WV15VEK. It was collected promptly and I was kept informed of progress by the on line tracking system and by by a helpful polite employee. It was ready when they estimated that it would be and brought back to me in immaculate condition.

June 18, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Janet
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Car collected, updated as soon as the damage was inspected and given approximate date when car would be ready. Better still got car back 4 days early. All staff very pleasant and professional.

June 17, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Jon
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 2 out of 5 stars

Not good

They did fix my bumper but:
1. I had to call them 3 times a day because no one was calling me back to advise that my car has been transported to them
2. They wouldn’t give me courtesy car until I asked several times
3. They left a chewing gum marks on the drivers seat and the person cleaning it scratched leather off the seat

June 10, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Thanks for taking my call earlier Miss Maja Gierz
As discussed feel free to pop in anytime so I can get one of my professional cleaners to take a look at the chewing gum for you
Don't forget you get a lifetime warranty on the repairs we carry out so if you get any problems please feel free to contact myself direct
leightonflavin@drivemotorretail.co.uk

Rated 5 out of 5 stars

Great service

Great service, everything was well organised, communicated and delivery clean and in perfect order. Thank you so much.

June 9, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Karen
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Venus
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Extremely pleased with service and…

Extremely pleased with service and repair quality. I was kept up to date with everything that was happening, and my estimated completion date was beaten too, so I received my car back a few days earlier, great!

June 5, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Tina
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Excellent efficient service and very…

Excellent efficient service and very good communication through process

May 26, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Ronald
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 3 out of 5 stars

happy with repair but not happy with…

happy with repair but not happy with communications with bodyshop kept having to go back to insurer to get responce from them

May 21, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Barry
Thank you so much for your feedback
We have taken on board your comments regarding communication and we are working hard to put a better solution in place for our customers
If you ever need us again please feel free to contact us and don't forget the repairs carried out to your vehicle carry a lifetime workmanship warranty
Leighton

Rated 5 out of 5 stars

Great service

Clear instructions, good notifications and car returned repaired and very sparkly!

May 21, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Lisa
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

I was completely happy with the service…

I was completely happy with the service provided. I was kept up to date with repair throughout and had an overall great experience and my car looked fab. Thank you

May 14, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Victoria
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Very good service

A very good service with good communication throughout.

May 13, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Darren
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 5 out of 5 stars

Excellent service

April 30, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Ann
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 2 out of 5 stars

Poor communication & no temporary vehicle

Extremely poor communication and unable to provide a temporary vehicle that we were entitled to.
We had to chase multiple times for updates, was promised callbacks that never came, and made to feel our requests for a temporary car were an inconvenience to them.
Was told that it would take another week to repair, they had all the spare parts, but still couldn't provide a temporary vehicle.

Then, suddenly completed in 24hrs.

April 30, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello James, I do apologise that you wasn't updated and communicated too.
If you can contact me direct with your details i can take a look into this further for you.
Many Thanks
Leighton
leightonflavin@drivemotorretail.co.uk

Rated 5 out of 5 stars

From pick up to completion of the…no worry repair

From pick up to completion of the repairs, ten out of ten.
Communication about hire cars, repair times etc, ten out of ten.
Quote me happy, Victoria recovery, and Drive Vauxhall all helped to make my car repair a no hassle event. Thank you all, Mr APSalvage

April 30, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Mr Salvage
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton

Rated 3 out of 5 stars

Good repair but communication breakdown was a faff

The repair looks good and I can not see signs of the previous damage. The main problem was a total breakdown in communication between myself, the bodyshop and the MOT/Service centre. I must have called in excess of 10 times over a 2 week period. Even though the switchboard sent emails requesting a response, I had to resort to requesting updates from Vision who were managing the crash repair. None of the process was seamless, the repair good, but the faff...

April 15, 2021
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Reply from Fix Auto UK - Fix Auto Bristol North

Thank you so much for your feedback
We have taken on board your comments regarding communication and we are working hard to put a better solution in place for our customers
If you ever need us again please feel free to contact us and don't forget the repairs carried out to your vehicle carry a lifetime workmanship warranty
Leighton

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