Most helpful and happy staff kept you informed of information on your vehicle and the receptionist was most helpful and treated you with respect. Would recommend them to any friends for their excelle... See more
Company replied
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Most helpful and happy staff kept you informed of information on your vehicle and the receptionist was most helpful and treated you with respect. Would recommend them to any friends for their excelle... See more
Company replied
Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more
Company replied
Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more
Company replied
My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom
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From beginning to end I received a truly excellent service from both the body shop receptionist, the technicians in the body shop and the men who valeted my car.

Reply from Fix Auto UK - Fix Auto Bristol North
Great service, friendly and efficient.
I was kept informed throughout. I had my car in the body shop and when it was returned to me, it was immaculate. The paintwork was gleaming and the interior had been thoroughly cleaned and valeted. I felt like my car was brand new( it’s 8 years old). Thank you.

Reply from Fix Auto UK - Fix Auto Bristol North
Sent me home on an illegal tire that was discovered luckily by another garage during MOT. In person they were professional and pleasant but it reflects poorly that they did not notice that one tire had the metal rim showing through.

Reply from Fix Auto UK - Fix Auto Bristol North
Friendly efficient staff and a very good repair. Very impressed

Reply from Fix Auto UK - Fix Auto Bristol North

Reply from Fix Auto UK - Fix Auto Bristol North
Fix Auto Bristol North repaired my Mazda WV15VEK. It was collected promptly and I was kept informed of progress by the on line tracking system and by by a helpful polite employee. It was ready when they estimated that it would be and brought back to me in immaculate condition.

Reply from Fix Auto UK - Fix Auto Bristol North
Excellent service from start to finish. Car collected, updated as soon as the damage was inspected and given approximate date when car would be ready. Better still got car back 4 days early. All staff very pleasant and professional.

Reply from Fix Auto UK - Fix Auto Bristol North
They did fix my bumper but:
1. I had to call them 3 times a day because no one was calling me back to advise that my car has been transported to them
2. They wouldn’t give me courtesy car until I asked several times
3. They left a chewing gum marks on the drivers seat and the person cleaning it scratched leather off the seat

Reply from Fix Auto UK - Fix Auto Bristol North
Great service, everything was well organised, communicated and delivery clean and in perfect order. Thank you so much.

Reply from Fix Auto UK - Fix Auto Bristol North
Extremely pleased with service and repair quality. I was kept up to date with everything that was happening, and my estimated completion date was beaten too, so I received my car back a few days earlier, great!

Reply from Fix Auto UK - Fix Auto Bristol North
Excellent efficient service and very good communication through process

Reply from Fix Auto UK - Fix Auto Bristol North
happy with repair but not happy with communications with bodyshop kept having to go back to insurer to get responce from them

Reply from Fix Auto UK - Fix Auto Bristol North
Clear instructions, good notifications and car returned repaired and very sparkly!

Reply from Fix Auto UK - Fix Auto Bristol North
I was completely happy with the service provided. I was kept up to date with repair throughout and had an overall great experience and my car looked fab. Thank you

Reply from Fix Auto UK - Fix Auto Bristol North

Reply from Fix Auto UK - Fix Auto Bristol North
Extremely poor communication and unable to provide a temporary vehicle that we were entitled to.
We had to chase multiple times for updates, was promised callbacks that never came, and made to feel our requests for a temporary car were an inconvenience to them.
Was told that it would take another week to repair, they had all the spare parts, but still couldn't provide a temporary vehicle.
Then, suddenly completed in 24hrs.

Reply from Fix Auto UK - Fix Auto Bristol North
From pick up to completion of the repairs, ten out of ten.
Communication about hire cars, repair times etc, ten out of ten.
Quote me happy, Victoria recovery, and Drive Vauxhall all helped to make my car repair a no hassle event. Thank you all, Mr APSalvage

Reply from Fix Auto UK - Fix Auto Bristol North
The repair looks good and I can not see signs of the previous damage. The main problem was a total breakdown in communication between myself, the bodyshop and the MOT/Service centre. I must have called in excess of 10 times over a 2 week period. Even though the switchboard sent emails requesting a response, I had to resort to requesting updates from Vision who were managing the crash repair. None of the process was seamless, the repair good, but the faff...

Reply from Fix Auto UK - Fix Auto Bristol North
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