The office staff listened to me because I hadn’t wanted an automatic courtesy car and sent me a lovely little car to use whilst my car was repaired. The gentleman who collected and delivered the my ca... See more
Company replied
Location
Switch location35-37 Hanbury Road, Widford Ind Est, CM13AE Chelmsford, Essex, GB
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See what reviewers are saying
Autofix fixed the paint and scuff marks on my car, caused by an impatient driver undertaking my car. Very pleased with the finished repair and Autofix cleaned the outside and inside of my car too!... See more
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Delighted with the seemless way the team firstly communicated via my insurance company, then completed the work quickly, efficiently and with great care and attention. I threw a few curve balls at th... See more
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they took the car on 28/11/22 said about a week, we didn't get the car back until the 9/1/23 and were quoted £1,250.00 excess then charged us £1,400.00 They did the job well but now we can't get... See more
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Company details
About Fix Auto UK - Fix Auto Chelmsford
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
35-37 Hanbury Road, Widford Ind Est, CM13AE, Chelmsford, Essex, United Kingdom
- 01245265264
4.7
Excellent
251 reviews
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Excellent Service
On 24th May 2026 a metal parking post sprung up underneath my vehicle, ripping through the protective under cover and severing my brake lines. Fix Auto was assigned via my insurance company to recover and repair my vehicle and, due to a Bank Holiday and the fact that my car was safe in a private car park, they attended on 26th May. Throughout the process, which took around 2 weeks, The communications and service I received were first rate and their operatives were always on time and very approachable. I am unable to comment on the quality of the fix but I am confident that should there be any issues then they would be addressed in the same manner. Many thanks for your prompt and efficient service.
May 26, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Hello Paul Hardy,
We are so glad to hear that our team provided first-rate communication and service during such an unexpected situation. We appreciate you acknowledging our prompt and efficient service and the professionalism of our operatives. Thank you for your kind words.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Excellent customer service and my car…
Excellent customer service and my car was spotless when I got it back. Thank you!
June 10, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Hello Tom Sheriff,
We're so glad you were happy with our service and your car's cleanliness. Thank you.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Wonderful experience
I recently had a dent repaired on my car door and I’m genuinely so impressed with the quality of the work. The repair was carried out to an incredibly high standard — you honestly wouldn’t even know there had ever been any damage. The finish and paint match are absolutely flawless.
The whole experience was professional from start to finish, with great communication, fair pricing, and a quick turnaround. It’s rare to find a company that takes this much pride in their workmanship nowadays. I would highly recommend them to anyone needing car body repairs and will definitely use them again in the future
May 9, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Candice Shelton,
We are so pleased to hear that you are impressed with the quality of our dent repair work. It's wonderful to know that the finish and paint match were flawless and that you found our service professional, with great communication, fair pricing, and a quick turnaround. We appreciate your high recommendation and look forward to assisting you again.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
the job was done to a high standard and…done on time
the job was done to a high standard and well on time / my car came back clean and tidy / a well trusted company .
April 27, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Hello Robert Nurse,
We appreciate you taking the time to leave your kind review. We're happy to hear that you were pleased with the high standard and speed of our work, and the cleanliness of your car.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Had a great experience from start to…
Had a great experience from start to finish. They kept me updated throughout and you can talk to the person dealing with your vehicle. Nick was dealing with mine and he was great.
April 23, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Richard Wheatley,
We're happy you had a great experience. It's good to know you were updated and could easily speak to someone about your vehicle. We appreciate your positive feedback.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Great service
Fix Auto were great from the moment we contacted them. They came back to us quickly to find out more about the services we required and then sent us a quotation within 24 hours. They kept us up to date with progress during the work and the job was completed within the timeframe and quotation given to us. The office team were very friendly and helpful during drop off and collection too. Excellent service and wouldn’t hesitate to use them again if needed.
April 9, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Nicola Bagshaw,
We appreciate you sharing your positive experience. We're happy to hear that you were pleased with our quick response, updates, and efficient service. It's great to know our team's friendliness and helpfulness made a difference. Thank you for recommending us!
Fix Auto UK
Excellent in all aspects
Excellent in all aspects - really efficient and helpful. Got us sorted and back on the road in no time :)
April 10, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Cath Breckell,
We're happy to hear that our efficiency and helpfulness made your experience excellent! Thank you for your positive feedback; we're glad we got you back on the road quickly.
Fix Auto UK
Fast efficient service
Fast efficient service
Car repair extremely good
Car retuned looking immaculate
April 7, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Alan,
We're so glad we could provide you with fast, efficient service and return your car in immaculate condition after the excellent repair.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Fixed autos repaired my vehicle after an altercation with a post
Fixed autos repaired my vehicle after a small accident, they repaired the damage quickly and it looks brilliant.
My husband will never know 🫣
March 2, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Kate Goodliff,
We're happy to hear that our quick repair met your expectations and the vehicle looks brilliant. Thank you for your positive feedback; we appreciate it!
Fix Auto UK
Great service
My car was picked up and a courtesy car was dropped off. I was kept up to date all through the process. When it was returned to me it was perfectly repaired. The colour match was absolutely perfect, the work was very professional and the staff were really friendly right across the board.
March 18, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Susan Jackman,
We appreciate your positive feedback! We're happy to hear that you were kept informed and that your car was perfectly repaired with a great colour match. It's also great to know our team was friendly and professional.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Beautiful shiny car !! So pleased.thankyou Fix auto uk
Lovely company .Picked my car up and left courtesy car .very helpful staff .Jackie kept me updated while it was being repaired and when it was on the way back and it looked like a new car inside and out very very pleased excellent service !!
March 3, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Mrs Patmore,
We appreciate your kind words. We're so glad to hear that you found our team helpful and that you were pleased with the updates and the excellent condition of your car. Thank you for review.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Chelmsford
John Drewe,
We're happy to hear that you had a great experience with our company. Thank you for your positive feedback; we appreciate it.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Fix auto had my car last year after…
Fix auto had my car last year after accident , and radiator was leaking . Few months later unfortunate due to faulty repair work done by them my car has been taken in twice and ended up paying more money which they had failed to fix
May 9, 2025
Reply from Fix Auto UK - Fix Auto Chelmsford
Good morning Mr Ahmad,
We are sorry to hear you are experiencing ongoing issues with your vehicle.
We have tried contacting yourself to discuss the concerns raised. Unfortunately, we have not received any response to our attempts to reach you.
We take workmanship concerns seriously and would welcome the opportunity to review this properly. If the issue remains unresolved, please contact us directly so we can investigate and work towards a resolution.
Kind Regards
Professional and also very pleasant to deal with
Fix helped me resolve an issue I had following an accident and ensuing insurance issues. They were totally professional, and very unusually in this day and age - had a superb "nothing is too much trouble" attitude.
I will always recommened them in future
January 14, 2026
Reply from Fix Auto UK - Fix Auto Chelmsford
Chris,
We appreciate you taking the time to leave us such a great review. We are so glad we could resolve the issues you experienced after your accident. It's wonderful to hear that you found our team professional and helpful.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
CAR ACCIDENT REPAIRS
After a car accident my car was sent to Fix Auto UK for repair. From start to finish the whole experience was a positive one. I found all staff efficient and helpful. The car was collected, repaired well and returned to me in good time and exactly as stated.
January 6, 2026
Reply from Fix Auto UK - Fix Auto Chelmsford
Frances Edwards,
We appreciate you sharing your positive experience following the car accident. We're happy to hear that you found our staff efficient and helpful, and that the repair and return of your car met your expectations. Thank you!
Fix Auto UK
After an upsetting accident it was a…
After an upsetting accident it was a real pleasure to deal with Fix Auto uk.
Everyone that I spoke to or met were very friendly and polite.
I am so pleased with the outcome of the repair.
December 15, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
We're so glad to hear that you had a positive experience with us after your accident. We appreciate your kind words about our team's friendliness and politeness, and we're pleased you're happy with the repair.
Fix Auto Chelmsford
Great company - very helpful
Our car was collected when arranged, the work has been carried out well and the car returned, again when arranged. Communications from Fix Auto were clear and timely and any questions we had were answered thoroughly and politely. We'd definitely use them again.
December 11, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Jane Gutteridge,
We're happy to hear that the vehicle collection and return went smoothly and that the work was completed to a high standard. We appreciate your positive feedback regarding our clear communication and helpful responses. Thank you!
Paul Shelton, Fix Auto UK
Great service by friendly staff
Great service by friendly staff.
Issue was looked swiftly and fixed to perfection in little time at all.
Highly recommend.
Lucy
December 18, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Lucy,
We're happy to hear that our staff provided great service and swiftly resolved the issue to your satisfaction. We appreciate your recommendation!
Paul Shelton, Fix Auto UK
Best place in my view
Fantastic service , quick and efficient. Recently required two lots of repairs the first experience from another company was disappointing had to wait 9 weeks for repair and constantly changing dates. This time fix auto had done all the work within 7 working days. Very happy customer.
December 10, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
We're happy to hear that you had a fantastic experience with our service! We appreciate you highlighting our quick and efficient repairs, especially compared to your previous experience. Thank you for your positive feedback; we value your business.
Paul Shelton, Fix Auto UK
My car was fixed by Auto Fix Chelmsford…
My car was fixed by Auto Fix Chelmsford after an accident. The team is amazing and very helpful. The cars they provide as courtesy are generally up to a good standard and the body work that was done is immaculate. I would definitely recommend AutoFix Chelmsford if you want a smooth process, especially during a stressful situation post accident.
December 5, 2025
Reply from Fix Auto UK - Fix Auto Chelmsford
We're happy to hear that our team was helpful during a stressful time. It's great to know you found our courtesy cars good and the bodywork immaculate. Thank you for recommending us.
Paul Shelton, Fix Auto UK
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