Fix Auto UK - Fix Auto Chelmsford Reviews 227

I had a silly accident with a gate post, taking my dog to the kennels, while I took a short holiday. Fix Auto collected my vehicle, loaned me a courtesy car and repaired my car in a very short period of time. The standard of finish of the repair is outstanding and it is not possible to discern the right front wing was ever damaged beyond repair. My Tuscan looks brand new. My personal belongings were left in the car and all of them were still there when I collected it . This firm is friendly, efficient and shows a high degree of professionalism. I hope I do not have to use them again. But if I have another accident I will go straight to Fix Auto.

Was given a car that not all seat belts were working.
Branch did nothing about this while knowing I had three children.

I cannot rate Fix Auto UK in Chelmsford highly enough. My entire experience was made effortless from start to finish. They collected my car and returned it once finished, so no hassle of having to deliver and collect yourself. I am also extremely impressed with the actual work that was carried out on my car. The damage was quite considerable, but the end result is absolute perfection! It looks like a new car again (despite being 10 years old!) and I should just like to say a big THANK YOU to you all.

The repair to the bodywork of the car was good. The communication from Fix Auto was polite and told me what I needed to know. However, I did not know where my car went for repair. I cracked my number plate in the collision, which was replaced, but making a mismatch with the intact one, the detail of the red border was missed, so I'll have to replace it. I also didn't like that my car was driven to and from the repairer. Thus, just a four star rating instead of a five.

A great company . If you’ve had an accident these are the people to go to for an excellent repair. My car was collected quickly, repaired to the highest standard and returned to my home washed and valeted in a week .Repair was excellent as was communication with Jackie. It made a stressful situation as easy as it could be. I would highly recommend Fix Auto .

Had a crash repair few years back ,since then don't go anywhere else. Great bodywork shop, attention to detail. The other site, mechanics, sound as a pound. Even have an ex bmw guy there. Win/win for me and my old bmw. Latest was for bodywork. Car returned washed polished and tyres dressed. Great company imho.

First class job. Car collected, courtesy car dropped simultaneously. Car valet was very good.happy days.

My damaged car collected,courtesy car loaned.
My car returned, in showroom condition, the Body shop at Fix Auto having worked miracles!
Thank you all.

Excellent all round. Very timely and professional.

I want to say a big thankyou to you and the guys for doing such a marvellous job. It looks immaculate, not bad for a motor in its 21st year and 107k miles under its belt. The rust repair and paint job far exceeds my expectations.

Fix Auto are to be recommended. Please pass my thanks to the guys in the workshop.

Absolutely amazing service and professionalism. I am a Customer Service Manager myself so I am aware how difficult some situations can be. The handling of everything was perfect. Great team (Jackie and Mark the driver). Despite the traumatisation of an accident that wasn't my fault the team dealt with the dent so swiftly and kept me informed. I cant praise them enough. Many thanks Team Chelmsford

Fix Auto Chelmsford

I'm extremely impressed with this company. I had an incident with a post and sustained substantial damage to my nearside wing and trim, from the first phone call from Fix Auto my experience was fantastic, my insurance company told me I would hear with a day, it was less than an hour ! I was given a date that their driver would come and collect my car and drop off a courtesy car, very prompt service and the replacement car was lovely. I was asked to send photo's of the damage prior to collection so that they could source replacement parts etc, the repairs took just under 2 weeks and they have done an excellent job, my only disappointment was that the repairs didn't take longer as I was rather taken with the replacement car :-)

My experience was excellent from start to finish and I would highly recommend Fix Auto if you are in the position of needing your car repaired.

Thank you very much to Jackie who was my main contact and kept me informed all the way through, she was very friendly and answered my questions very quickly.

Great service from the team, from the beginning to the end, professional in approach and a fantastic job done on the rear of my car.
Communication was great throughout with a friendly demeanour and kept me in the loop at all times. Wouldn’t recommend going anywhere else from now on! Well done team!!

From start to finish, FX Auto have been immaculate in their dealings with me. I was kept informed by Jackie on reception, at all times of the progress of the repairs and the vehicle was returned promptly by cheerful drivers.

Communication was excellent, Jacquie was always willing to help and listen to my stupid questions, nothing was too much trouble for them

My car was damaged by a windscreen company and they used this company to repair the damage.
Jackie at Fix Auto Chelmsford was nothing but friendly and helpful from the very beginning! She made sure my car was collected and dropped back as a priority so I didn’t have to take time off work and kept me updated along the way.
The repair is brilliant and I’m pretty sure it looks better than it did when it was new.
Terry who delivered my car was also a lovely friendly man. I wouldn’t hesitate to use them again if I needed to

Really good communication. Friendly and efficient

Paul Shelton and the team in Chelmsford couldn’t have been more thorough and helpful. Having my car looked after by Fix Autos Chelmsford gave me real peace of mind.

Great service again. Found they didn’t need all the parts so gave me a refund. I would never have known if they hadn’t told me. Sign of a honesty company.

Some nice kind person went into the back of our parked car and drove off without stopping! Danny at Fix Auto Chelmsford was extremely helpful with prompt advice and quotes. Will definitely use again if we need bodywork done.