The staff were everything a customer could want when dealing with a difficult situation. Friendly and thoughtful, always making sure they were doing everything they could to make things as easy for us... See more
Company replied
Location
Switch location35-37 Hanbury Road, Widford Ind Est, CM13AE Chelmsford, Essex, GB
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See what reviewers are saying
Amazing service. Had work done on a dent after an accident and went through our insurance company. Car was picked up from my home at the same time as they left me a courtesy car. The two gentlemen who... See more
Company replied
Great Service - arranged the repair via my insurer - due to damage to the undercarriage of the vehicle , FixAuto came and picked up the car from my bmw dealer then delivered a few days later the... See more
Company replied
they took the car on 28/11/22 said about a week, we didn't get the car back until the 9/1/23 and were quoted £1,250.00 excess then charged us £1,400.00 They did the job well but now we can't get... See more
Company replied
Company details
About Fix Auto UK - Fix Auto Chelmsford
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
35-37 Hanbury Road, Widford Ind Est, CM13AE, Chelmsford, Essex, United Kingdom
- 01245265264
4.6
Excellent
238 reviews
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Went to Fix Auto/Cars Ltd for a quote…
Went to Fix Auto/Cars Ltd for a quote on some minor bodywork damage. Tim, the estimater, looked at my car and said "that'll polish out ". After a quick polish with a mop, technical bodyshop lingo, the bodywork was as good as new. No charge.
What a fantastic service, thoroughly recommend this company. Thanks so much Tim for the 5 star service.
September 8, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Good Afternoon Graham,
Thank you for taking the time to leave us such a great review, we really appreciate all feedback from our customers. I will pass on your kind comments to Tim. Have a great day!
Fix Auto Chelmsford
Just had my scrape polished out in…
Just had my scrape polished out in 5min. Quick,efficient and value for money service.
September 4, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Good Afternoon,
Thank you for the great review, I will pass to the rest of the team.
Fix Auto Chelmsford
DAMAGE TO MY CAR
Repair damage to my car was carried out very efficiently & completely to my satisfaction. Vehicle was collected & returned promptly. The nicest touch was in having the vehicle washed, polished & valeted. Thank you Fix auto for the way in which you handled my concerns.
August 2, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Good Afternoon,
Thank you for taking the time to leave us such a great review, we really appreciate all feedback from our customers. I will pass on your kind comments to the team. Have a great day!
Fix Auto Chelmsford
Dealing with Fix auto uk was very easy…
Dealing with Fix auto uk was very easy they picked my car up repaired it better than new and returned it to me door and all the staff were very helpful and friendly
Excellent job
July 21, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Good Morning Lloyd,
Thank you for taking the time to leave us such a great review, we really appreciate all feedback from our customers. I will pass on your kind comments to the team. Have a great day!
Fix Auto Chelmsford :)
Amazing service as usual
Amazing service as usual. Danny and the team went above and beyond to make sure the issues with my car were dealt with quickly and efficiently . Zara was polite and very helpful. All the staff are excellent and really care about their customers. Can’t recommend them highly enough!
July 13, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Good Morning Clare,
Thank you for taking the time to write this lovely review. These are always very much appreciated by everyone here at Fix Auto.
I will make sure to pass on the kind words, thank you again and have a lovely day:)
I took my car to have my air…
I took my car to have my air conditioning gassed .
I can highly recommend this company.
Exceptionally helpful , friendly and professional staff.
Martin was so helpful and informative.
Thank you
June 21, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Good Morning,
Thank you for taking the time to leave us such a kind review, we really appreciate all feedback from our customers. I will pass on your kind comments to the team here, and we hope you have a brilliant day. 😊
Fix auto Chelmsford
Maize was lovely on the phone and no…
Maize was lovely on the phone and no fuss made about the work and made a great job of the damaged area. Very happy
June 15, 2023
Reply from Fix Auto UK - Fix Auto Chelmsford
Good Afternoon Sharon,
Thank you for taking the time to write this lovely review. These are always very much appreciated by everyone here at Fix Auto.
I will make sure to pass on the kind words, thank you again:)
All went according to plan and didi a…
All went according to plan and didi a great Jon. Special mention for Maisie who was so helpful throughout.
June 9, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Hi Clive
Thank you for taking the time to write this lovely review for us. I will make sure that your kind words are passed onto the team here at Fix Auto!
Have a lovely day and thank you again:)
Did a great job of repairing my car
Did a great job of repairing my car, it looks like new again, very courteous staff, would use recommend for sure.
June 6, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Good Morning Miles,
Thank you for taking the time to write this review, your lovely comments is really appreciated and I will make sur to pass it onto the team here. Thank you again and have a lovely day :)
Fix Auto Chelmsford
A helpful and friendly receptionist
A helpful and friendly receptionist, a knowledgeable and honest owner at the Chelmsford branch. My car bodywork was returned in brand new condition, immaculate inside and out. I was delighted.
May 25, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Good Morning Fiona,
Thank you for taking the time to write this lovely review for us. I will make sure that your kind words are passed onto the team here at Fix Auto!
Have a lovely day and thank you again:)
Great service and reasonable price
From start to end the experience was great. Jarred our estimator was quick and efficient and happy to talk through and adapt the quote for us. The job was quick and the finish absolutely perfect. Our car was immaculate when returned. Could not fault Fix Auto. Great service and very reasonable price. Special mention to Maisie the cheeriest receptionist, nothing was to much trouble.
May 9, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Good Morning Mrs Cassilli,
Thank you so much for taking the time to write this lovely review. We really appreciate the great review, and I will make sure to pass on your kind comments to the team here, and we hope you have a lovely rest of your week :)
Fix Auto Chelmsford
From booking to finish very smooth and…
From booking to finish very smooth and helpful experience, I booked in my father's can for some minor MOT repair as unfortunately the Main dealer excessively misquoted for an over repair which was not necessary. Work was all done in a day which was a bonus, will continue business.
April 11, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Hi Tim,
Thank you for taking the time to leave us such a lovely review. We really appreciate your feedback and will ensure that your kind comments are passed onto the team.
Thanks again and have a great day :)
Fix Auto Chelmsford
Great experience
Went in without an appointment and was able to be see straight away, with great work from Tim, quick and helpful.
April 21, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Hi Jessica,
Thank you for taking the time to leave us a review:) We are glad that you had a good experience with us! I will make sure to pass the message onto the team here:)
Thank you again and have a great day!
Fix Auto Chelmsford
Very friendly and helpful staff
Very friendly and helpful staff, the repair they have done on my car is brilliant. The only small criticism I would have is the communication side of things. When I dropped my car off for repair I was told that someone would call me later that day to advise me how long roughly it would take, and that someone would then follow it up 4 days later to update me with how it’s going. I heard nothing from them until I called myself for an update. Despite that, every person I have dealt with has been friendly and professional.
April 20, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Hi Kim, thank you for taking the time to leave us a lovely review! I shall pass your lovely comments onto the whole team here at Fix Auto :)
I had to chase the time for car…
I had to chase the time for car collection for one week as car repaired through insurance, Didn't complete the repair etc
March 24, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Good Afternoon many thanks for your review, we use all reviews to hopefully improve our customer service and train our staff to make the customer journey better.
In response to your review the delay in collecting the vehicle was purely down to parts availability which we advised you of, your vehicle was driveable and we collected it once the part became available from dealer. In response to the issue that we didn't complete repairs. As discussed your instruction to the insurance company was that you reversed into a bollard causing damage to the rear of your vehicle and this is what was sent to us by the insurance company in the form of a notification, once we repaired the car and returned it to you, you pointed out damage to the front and said it was part of the same claim. We did enquire how did you damage the front of the vehicle whilst reversing into a bollard but you wasn't sure so at this point we suggested to you that you contacted your insurance company to discuss and if they are happy that it is related and can be proved we are more than happy to collect the car when convenient and repair the additional area. We hadn't heard from yourself or the insurance company and assumed the issues had been resolved. Again if you would like to speak to your insurance company to discuss the front and they are happy it is related as previously stated we are more than happy to collect and repair for you.
Thankyou
Brilliant service, as always!
I am very pleased with the service I recently received. My lovely mini was put in for some body repairs and came out looking brand new. I always use Fix Auto for MOT services as well as any repairs. The staff are always lovely and reliable and I would recommend Fix Auto to all my friends and family.
March 17, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Hi Julie, Thank you so much for taking the time to provide such lovely feedback. We are delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. I will pass on your kind comments to all the team here at Fix Auto Chelmsford :)
Have confidence, they are awesome at what they do
I called and spoke to the guys @ FixAuto Chelmsford after my sons car was driven into whilst stationary by a bin lorry. Danny & Paul spent time with me answering my questions and offering advice before I agreed to use them and before I settled with the insurance company. They saved me money by using green parts. I would highly recommend them, they were always spoken highly about at my old company who used them several times also over the years for their work fleet. I can confidently say they have your best interests at heart and once the estimate was agreed they had the car repaired quickly. Also doing the MOT for me which had become due after the accident had taken place.
March 8, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Hi, Thank you so much for taking the time to provide such positive feedback. We're so happy to see that you had a 5 Star experience at Fix Auto Chelmsford! Thanks for sharing :)
Great service
Great service, kept in the loop with progress on the repair and nice touch with the Hyundai courtesy car.
March 17, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Hi Paul, Thank you for taking the time to leave us such a lovely review. We really appreciate your feedback and will ensure that your kind comments are passed onto to the team here at Fix Auto Chelmsford. Thanks again and have a great day :)
Bodywork Repair
Friendly, knowledgeable and helpful manager and staff. Competitive quote and kept me informed throught the bodywork repair. Repairs were completed to an excellent standard.
March 10, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Chelmsford
Hi, Thank you for taking the time to leave us such a lovely review. We really appreciate your feedback and will ensure that your kind comments are passed onto the team here at Fix Auto Chelmsford. Thanks again and have a great day :)
Reply from Fix Auto UK - Fix Auto Chelmsford
Hi Janine, thank you so much for taking the time to provide such lovely feedback. We are delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. I will pass on your kind comments to all the team at Fix Auto Chelmsford :)
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