You were honest and upfront all the time, despite my repairs being spread over several months which was entirely beyond your control. You came and collected my car when Enterprise let me down and kept... See more
Company replied
Location
Switch location10 Festival Trade Park,, Wymans Lane, GL51 9FS Cheltenham, Gloucestershire, GB
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See what reviewers are saying
Fix Auto Cheltenham recently repaired my Seat after another driver helped reshape the driver side front wing in a supermarket car park. The job they've done on it is great, as well as communication... See more
Company replied
At first lot of calls to let me know what was happening, when my car was complete they found out that the people who commissioned my car had taken the key away, Fix were very apologetic it was not the... See more
Company replied
The communication from when my car was being picked up to the different stages my car was going through before having its final checks was amazing. Sam kept me in the loop about everything going... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
10 Festival Trade Park,, Wymans Lane, GL51 9FS, Cheltenham, Gloucestershire, United Kingdom
- 01242 895300
4.5
Excellent
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Great experience
Great experience. Professional staff, my car looks great after repair. Overall would recommend
April 4, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Dorina
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards
Fix Auto Cheltenham
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Robert
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us here at Fix Auto Cheltenham.
Thanks again and have a great day!
Good all round
Excellent quality work. Generally kept me well informed although it was a bit quiet at first, fine when things got going. Great door to door service.
March 20, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Chris
Thank you so much for your 5-star review! providing excellent service is always our top priority and we are delighted that we met your expectations.
Best Regards
Fix Auto Cheltenham
Can't fault them - Jaguar XF damage repair
Can't fault them. Superb service start to finish. Well done all
March 27, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Jason
Thank you for taking the tie to review our services on Trustpilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham and will ensure your comments are back to our team.
Thanks again and have a great day!
The repair was done very well
The repair was done very well. However the courtesy car was poor
March 25, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Carol
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear you had a positive experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks
again and have a great day!
A real lack of communication.
A real lack of communication from the company. Once you book in your vehicle you hear nothing and are expected to sit in and wait for a call on the day they are picking your vehicle up. They insisted on having a person there on collection for a signature, I left my keys in a place agreed with fix auto and they didn’t even knock the door to get the signature and just drive off. This lead to panic for my elderly grandparents. The repair and consultation of the repair was 5*, even with a little admin error I still wouldn’t complain/mark down about this.
March 14, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Daniel
Thank you for taking the time to review our services on Trustpilot
We try to keep our customers informed throughout the repair process. We have taken on board your comments surrounding our communication.
We can ensure you that we pride ourselves in excellent customer service and hope in the future we are able to offer a better experience.
Thanks
Fix Auto cheltenham
5* service from start to finish. …
My car went in for repair at Cheltenham and they did a fantastic job. The receptionist was friendly and knowledgeable and I was kept informed of the progress throughout. I can highly recommend Fix Auto at Cheltenham.
March 21, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Caroline
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear you had a positive experience at Fix Auto Cheltenham and will ensure your comments are fed back to the team.
Thanks again and have a great day!
Pick up and drop off experience good
Pick up and drop off experience good. Delay in repair due to landrover parts delay. Car returned looking great and clean!
March 14, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi there
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear you had a positive experience at Fix Auto Cheltenham.
Thanks again and have a great day!
Great service and final product
March 11, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Mr Prichard
Thank you for your 5-star review and taking the time to review our services on Trustpilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham.
Thanks again and have a great day!
Very efficient and repair is excellent.
February 28, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi David
Thank you for your glowing 5-star review! and taking the time to leave a review on Trustpilot.
We are glad to hear you had such a positive experience at Fix Auto Cheltenham.
Thanks again and have a great day!
Good repairs and good communication
Our car had to be fixed due to someone going into the back of us. Fix Auto kept us up to date with news on our repairs and contacted the hire company and insurers direct to extend our rental. When we got it back, it was impossible to tell there had been anything wrong with our car!
February 26, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Jolene
Thank you for taking the time to review our services on Trustpilot.
We are glad you had a positive experience here at Fix Auto Cheltenham
Thanks again and have a great day!
Quick and satisfied
February 26, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Good Evening
Thank you for taking time review our services on Trustpilot.
We are thrilled you had a positive experience with us and ensure your comments are fed back to the team.
Thanks again and have a great day
Scratch not repaired on front…
Scratch not repaired on front headlight, needs to go back in for repair.
February 25, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi there
Than you for taking the time to review our services, the comments regarding repair are relayed back to those who dealt with your repair. Providing excellent service is always are top priority and ensure to offer a better experience.
Best regards
Fix Auto Cheltenham
Excellent.Just like new.
February 25, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Mr Kirby
Thank you so much for the 5-star review, we are thrilled you had a positive experience with us here at Fix Auto Cheltenham. We are delighted that we met your expectations.
Thanks again and have a great day!
Trailered the car to Cheltenham
Trailered the car to Cheltenham, kept it for two weeks, drove it back, fixed and cleaned. All good, nice people.
February 10, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Mike
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham and will make sure your comments are fed back to the team.
Thanks again and have a great day!
The team was great
The team was great. They sorted out a courtesy car efficiently. When the car had been picked up, they updated me regularly. Despite me not necessarily needing to know. Lovely and kind. Would defo use them again
February 5, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Ellie-Rose
Thank you for taking the time to review our services on Trustpilot.
We are thrilled to hear that you had such a positive experience with us here at Fix Auto Cheltenham and will ensure your comments are fed back to the team.
Best regards
Fix Auto Cheltenham
Excellent service
Excellent service.
After initial hiccup of it going to be taking a month for the car to be collected let alone started it was collected the next day and work began immediately.
I got progress calls setting expectations every couple of days and the work was completed ahead of schedule.
Wouldn’t hesitate to recommend.
February 7, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Leisl
Thank you for taking time to review our services on Trustpilot.
We are glad you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to the team.
Thanks again and have a great day!
Very efficient
Very efficient, collected car and brought it back after the repair .Good communication . Always pleasant.
January 27, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Alistair
Thank you for taking the time to review our services on Trustpilot.
We are thrilled you had a positive experience with us here at Fix Auto Cheltenham and we are glad we met your expectations.
Best Regards
Fix Auto Cheltenham
Excellent service all round
Polite, quick and really clear in everything. Very impressed with how helpful and professional everything was. Very good service start to finish.
January 22, 2025
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Rachel
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to the team.
Thanks again and have a great day!
Private Repair
I came to Fix Auto for a private repair and the service was brilliant. I had most contact with Bradley on the front desk and he was brilliant. I was provided with friendly, efficient service, regular updates and it was a pleasure to have had Fix Auto repair my car.
Definitely recommend! Thank you team :-)
December 13, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Sarah
Thank you for taking time to review our services on Trustpilot.
We are glad you had a great experience at Fix Auto Cheltenham.
Thanks again and have a great day!
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