Although it took longer than I expected the repair was very well done. I was kept informed about the work being done at regular intervals. Very happy with the information that I received on the phon... See more
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Dale was calm, patient and very accomodating when answering my questions durng both the collection and drop off of the car. the staff were also extremely helpful over the phone, making the whole exper... See more
Positives: The staff were consistently friendly, the front office was clean and welcoming, and I appreciated the regular updates on the progress of my vehicle repair. The actual repair was very good... See more
These guys are the real deal. Called in and was greeted by a lovely receptionist who gave me the choice to come in or send an image of my vehicle damage. Upon my Visit, was greeted and quickly attend... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Techview House, Cox Lane, KT9 1SG, Chessington, Surrey, United Kingdom
- 0208 3918700
4.6
Excellent
307 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Highly recommended
I was referred to Fix Auto by my insurance company. The team was courteous, kept me well-informed throughout the repair process, and delivered excellent service.
June 3, 2025
Reply from Fix Auto UK - Fix Auto Chessington
We're happy to hear that you had a positive experience with our team! We appreciate you highlighting our team's courteous service and communication throughout the repair process. Thank you Fix Auto Chessington
A***** service
Everything explained in layman’s terms, we were kept informed on each phase of the repair.
The reception staff were always polite and friendly.
The work was completed in the time frame that was given to us at the beginning of the repair.
A**** service.
May 30, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your lovely review Mr. Tamplin. I have passed your comments on to all of the staff :-)
Extremely helpful
Extremely helpful, efficient and professional. A special shout out to Molly in the service team who has amazing telephone manner and put me at ease at every stage of my vehicle repair. Molly is an asset to the company and I hope she gets to read this feedback.
Thank you Fix Auto Chessington.
May 23, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Good Afternoon Suschiel - I have forwarded your review to Molly and the management team, she will indeed see your great review. It is fantastic to hear this as Molly has been with us for 4 months and is this is her first time in the industry. Getting feedback like this will be a huge boost for her and help to grow her confidence. Thank you for taking the time to leave these kind words. Rachel
Fix Auto Chessington excel at damage car repair work.
Fix Auto Chessington kindly collected my vehicle as the rear wheel was punctured in addition to damage to the rear offside wheel arch/bumper by a third party. The repair work carried out was first class and my vehicle returned exceptionally well cleaned. Very impressed with the workmanship.
May 7, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your kind words and 5-star review Kevin. We are delighted to hear that you were happy with the repair work and the service you received. We appreciate your feedback and will share it with our team. We strive to provide our customers with the best possible experience and are glad we met your expectations.
My car had to be repaired due to an…
My car had to be repaired due to an insurance claim. I had my car collected from work which was a big help. Was kept updated about progress of all the work. Car was returned cleaned. No issues with the work being done.
April 30, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you Alex for your kind review. We appreciate your feedback and are glad that we were able to assist you during your insurance claim. We strive to provide our customers with the best possible service and we're pleased to know that we met your expectations.
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for taking time to review us Maria, we are glad the team communicated well with you and wish you happy motoring!
Great service throughout the car…
Great service throughout the car repairs. Lovely cheerful receptionists and car mechanics. Very polite. Very knowledgeable.
Thank you.
Caroline
April 17, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your kind words, Caroline. We're thrilled to hear you were happy with the service you received. We appreciate your feedback and will continue to strive for excellence.
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for the lovely review Mr. Jivraj, we really appreciate you taking the time to do so and will share with our staff. regards Fix Auto Chessington
Excellent service
Excellent service, very high standard of work and everyone was very polite
April 15, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your kind words. We are delighted to hear you were happy with the service and standard of work. We appreciate your feedback and are glad you found everyone polite.
Excellent service from all departments.
Excellent service from all departments.
I particularly liked keeping me informed on a regular basis.
April 11, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your kind words. We're delighted to hear you were happy with the service you received. We appreciate you taking the time to leave a review.
My vehicle was repaired through…
My vehicle was repaired through insurance company. Repairs were done so quickly, so easy to deal with.
Very friendly , welcome staff, always keep you updated with vehicle repair.
Highly recommend ! 👍
April 11, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your kind review. We appreciate you taking the time to share your positive experience. We are glad to hear that you found our staff friendly and welcoming, and that you were kept updated throughout the repair process.
fix Auto kept me informed of what was…
fix Auto kept me informed of what was happening with my car. Made the whole process very easy. Great telephone and reception staff. Returned my car super sparkling. Couldn’t have asked for anything more.
March 31, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your kind words Ms HardyWe're delighted to hear you had a positive experience with our team. We strive to make the repair process as smooth and stress-free as possible for our customers. We're glad you were happy with our communication, service, and the final result.
I was continually updated on the…
I was continually updated on the progress of repairs.
The staff during phone calls were always very courteous and helpful.
April 3, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for taking the time to leave this positive review. We are thrilled to hear that you were kept informed throughout the repair process and that our staff provided you with excellent customer service. We appreciate your feedback and will share it with our team. Fix Auto Chessington
Reply from Fix Auto UK - Fix Auto Chessington
Thank you very much for the review, I shall pass on to the team, regards Rachel
Cool place great job cant do enough for…
Cool place great job cant do enough for you
March 28, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Chessington
We're so glad you enjoyed your experience. We appreciate your kind words and are always striving to provide excellent service.
Very efficient service with great…
Very efficient service with great communication from staff.
March 17, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for the 5 star review Lisa, we are very happy you received great service and communication. We shall pass your kind comments on, regards Fix Auto Chessington
Great experience and process
Had car repaired through insurance. Process was great, from initial call, car drop off, communication on progress, and eventual pick up. Every one was friendly and polite! Very happy with the process and outcome.
March 19, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your review Darren , we are delighted you had a great service. I will be sure to pass your comments on Rachel at Fix Auto Chessington
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your review Mr. Rofe, unfortunately as communicated during repairs we were left waiting for parts - this is a manufacturer wide issue currently and there some repairs we cannot work around those missing parts. We are glad you are happy with the repair. Regards Fix Auto Chessington
Very good service and quality job
Turned up on time. Did a good job on my car and returned it on day as planned. Kept in touch. No complaints at all.
February 28, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for the lovely review, i have passed on to my colleagues. Rachel at Fix Auto Chessington
amazing x-ray capability
amazing, the assessor had the ability to assess the damage from a few exterior damage. He also had the ability to assess non-visible damage that apparently was the main contributor to the vehicle being 'written off'. Evidently the small digital camera used had an x-ray capability!
December 30, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for the review! it is great to hear the team gave you a good service. I will pass your comments on. Regards Fix Auto Chessington
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