Although it took longer than I expected the repair was very well done. I was kept informed about the work being done at regular intervals. Very happy with the information that I received on the phon... See more
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Dale was calm, patient and very accomodating when answering my questions durng both the collection and drop off of the car. the staff were also extremely helpful over the phone, making the whole exper... See more
Positives: The staff were consistently friendly, the front office was clean and welcoming, and I appreciated the regular updates on the progress of my vehicle repair. The actual repair was very good... See more
These guys are the real deal. Called in and was greeted by a lovely receptionist who gave me the choice to come in or send an image of my vehicle damage. Upon my Visit, was greeted and quickly attend... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Techview House, Cox Lane, KT9 1SG, Chessington, Surrey, United Kingdom
- 0208 3918700
4.6
Excellent
307 reviews
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I was kept up-to-date with everything
I was kept up-to-date with everything, and the courtesy car was delivered and collected from my house, which made it really convenient
February 28, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for the lovely review, our team appreciate you taking the time to let others know about our service. Rachel @ Fix Auto Chessington
Excellent customer service
Excellent customer service from booking in , to drop off and receiving temporary car.
Was kept up to date and informed throughout time working on car, although missed a small thing was very professional and sorted this out efficiently.
Definitely a garage worth using excellent job done and lovely welcoming staff on reception
February 10, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your review Julie, I am glad you received an excellent service and ladies on reception looked after you. We shall pass your comments on. Rachel
Belt molding replacement on passenger door window
Had major repairs done to my BMW X5 a few years ago. This was a small job, by comparison, but I immediately contacted Fix Auto to see whether they could help me as I trusted their workmanship. Arnie was very helpful, as was the technician who did the work and the receptionists. Very pleasant atmosphere and would highly recommend. A lesson in not always returning to the dealerships!
February 13, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Chessington
Thank you very much for the review. I have passed on to Arnie and the team and we will always be here to help with any job no matter how big or small! Regards Rachel
Great communication and service and the…
Great communication and service and the repair was really quick!
January 31, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you Alison we really appreciate you taking the time to leave a review. Rachel Fix Auto Chessington
A good experience.
My car was collected and earlier than I was expecting. They kept me up to date with the repairs and gave me an end date for the work and met that date. The work was done competently and looked good when finished.
January 31, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you Ms. Gillespie the team are delighted your car was ready sooner than expected and you were kept up to date throughout. We hope all is still well and you know where we are if needed in the future. Rachel
The work has been carried efficiently…
The work has been carried out efficiently and on time.
February 4, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you Mr. Hall We appreciate your kind words. We're glad to hear you were satisfied with the work. Fix Auto Chessington
Overall a great service
Overall a great service. The only issue l had was on returning my car after the work had been completed l had a new airbag light on my dashboard which hadn’t been there before. However this was sorted out swiftly too. Thanks
January 27, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your review Ms. Bowers, apologies you had to return but i am glad the team resolved quickly for you. Regards Fix Auto Chessington
My car went in to be repaired bumper…
My car went in to be repaired bumper wing and foglight,has been done perfectly then sprayed…. Also reception young lady was so helpful with updates and welcoming
January 15, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Chessington
Thank you Ms. Menale, we're thrilled to hear your car repairs were completed to your satisfaction. We appreciate you highlighting the excellent work and the helpful service you received from our team.
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your review Mr. Green. Apologies we answer really quickly normally but seems your review slipped the net! We hope all is well with your vehicle. Rachel at Fix Auto Chessington
Very professional and efficient service.
January 17, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you Mr. Graham for lovely review. Apologies for such a tardy response, we are usually very quick to reply but this must have slipped the net. Regards Rachel.
Professional and friendly
Professional and friendly. Very efficient. Courtesy car delivered and my car taken for repairs.
Reception and office sparkling clean and Receptionist first class. Loos spotless too!!
Thoroughly recommend.
January 13, 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for such a lovely review Ms. Kennedy - Apologies for the very late reply, it seems this has not come up on our email as it usually would and had been missed. We do love the decor in our toilets and hope they reflect the pride we take in all areas of our business! Hope you are doing well, regards Rachel at Fix Auto Chessington
Excellent communication
Excellent communication. Very easy to deal with. Absolutely no frustrations and I had total trust that the work being done was to the highest standard. Which was proved true when I collected my car.
December 20, 2024
Reply from Fix Auto UK - Fix Auto Chessington
Thank you Jackie,
We're happy to hear that our communication made your experience easy and frustration-free. It's wonderful knowing you felt confident in the quality of our work and were pleased when you collected your car. Thank you! Apologies for the late reply, it seems for a period we were not receiving our review emails and have missed a few! Regards Fix Auto Chessington - Rachel
I was disappointed that you didn’t…
I was disappointed that you didn’t refute the trim on the tailgate
December 20, 2024
Great support
Great support for an accident repair. Car picked up exactly when agreed. Kept up to date with progress. Repair looks like new and car valeted before collecting.
December 20, 2024
Fantastic service from Ninela and Arnie…
Fantastic service from Ninela and Arnie at Fix Auto UK
A pleasure to do deal with, in all aspects from communication to quality finish
I would personally recommend them to anyone
December 20, 2024
Unprompted review
Kept me advised on the repair the…
Kept me advised on the repair the estimated completion regularly. Returned the vehicle in excellent condition.
December 17, 2024
Good customer service
Took longer than expected. But customer service was good, were always contactable and car cleaned as well as repaired.
December 13, 2024
Auto fix I give 100 percent rating
This company our fantastic ,the comunication through out the works being done was amazing ...The work looks super and the turn around was really quick am thrilled and will be recommending them to any one who needs there car sprayed ....
November 27, 2024
Unprompted review
Impressed
Great communication, good turn-around time and faultless repair. Impressed.
October 11, 2024
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