Fix Auto UK - Fix Auto Chessington Reviews 307

Happy & Gave update of repairs

I had my car fixed with Fix Auto Chessington and I must say I was extremely pleased with the service I was provided. From the day I dropped my car in the garage, staff members were very friendly and helpful with my questions and concerns. During the time my car was in, I have been kept informed about the process by the repair team via text messages. Finally my car was returned back to me by the garage when I requested as I could not pick my car up due to work commitments. They made the process easy and stress free for me. Many thanks

Car was picked up and dropped back to my home address. I was kept informed at all times during the work being carried out.

The staff were very polite, efficient and kept me informed throughout the repair and even beat the initial date of completion.

Superb communication throughout. Polite and professional. Thank you.

Great car repairs done however the timing was extremely slow due to staffing. Communication was good via SMS.

Their communication skills are excellent and my car looked really good when they finished.

Ford Mustang repairs. Very happy with the service provided by the Chessington branch. I made initial contact to arrange the repairs, following which they took charge and kept me informed throughout the repair process.
I needed to drop my car off due to going on holiday, they were very accommodating and helped arrrange this. With regards to parking at the location, there was plenty of spaces. My car also needed an exhaust replacement from USA, for which again they managed the entire process, keeping me informed.
The Director, Arnie and his entire staff force were very good at customer focus, making you feel at ease about getting the car repairs carried out by them.
Once the repairs were on their way, they kept me informed including about the exhaust/parts delivery due from the States. On completion a time was arranged for collection and I was very satisfied with the work they had carried out, everything looked like it should and nothing was out of place. Very happy with the entire process. Thank you all.

Excellent service. Nina was great with everything.

Very professional and courteous service. Regular and informative updates. Repair to the highest standard. Took a little longer than ideal, but this was due to delays in delivery of required parts.

Experience was good

Thanks to all the team, especially Ninela for doing an outstanding job on my Range Rover, quick turn around, great communication and highly skilled technicians, would highly recommend and will definitely be coming back in the future if needed many thanks to Fix Auto Chessington

My music system doesn't work,
I brought the to repair the back bumper, you delivered the car without music system. I complained the day of collection the engineers checked and told me that they can fix it.

I didn't say such thing never ever, the music system works always, we do not net to twist words, as you engineer say can be something simple, but is not on me to get it right, you are the professionals not me when the accident happened everything worked properly including the lights, what I'm asking is just a fair repair.

Great service, communication and timings

These guys are amazing! Had a horrible break in at home when our car ceys were stolen meaning all locks needed to be replaced and new keys programmed. The team at FixAuto Chessington turned the job around super quick, ordering and fitting the parts even before I had a chance to drop off the paperwork for the job. Couldn’t be happier with the service. 5-stars!!

Brilliant and very helpful. I needed my car back a day earlier due to personal circumstances and the staff bend back wards and forward to make this happen. Thank you so much

Great customer service
Our vehicle was repaired very quickly and to a high standard. Car was also cleaned inside which was pleasant surprise. Highly recommend

Good repair job by Fix Auto Chessington. Professional front of house Ninela kept me updated on progress, thank you.

Good communication, good timing and the damage to mirror was fixed very well