Fix Auto UK - Fix Auto Chessington Reviews 

317
TrustScore 4.5 out of 5

4.6

Techview House, Cox Lane, KT9 1SG Chessington, Surrey, GB


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Rated 5 out of 5 stars

I dislodged a corner of my cars front bumper having caught it on the edge of a fence post whilst reversing on my drive. I visited Fix Auto in Chessington to get an idea other than cost of repair. I... See more

Company replied

Rated 4 out of 5 stars

Timely pick up and delivery of car but with a month’s wait for an agreed date for the work to begin, the parts could have been ordered ahead of the car getting to the venue for the work to begin. The... See more

Company replied

Rated 5 out of 5 stars

My car came here for repair after a fairly significant impact that affected every panel on one side. Fix Auto were excellent, great communications during the process, always friendly and most importa... See more

Company replied

Rated 5 out of 5 stars

Prompt action, answered all my queries on the phone kept me fully updated re progress f my repair

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Chessington

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Techview House, Cox Lane, KT9 1SG, Chessington, Surrey, United Kingdom

  • 0208 3918700

4.6

Excellent

TrustScore 4.5 out of 5

317 reviews

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4.6

All reviews

(317)

5,527 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and friendly

Professional and friendly. Very efficient. Courtesy car delivered and my car taken for repairs.
Reception and office sparkling clean and Receptionist first class. Loos spotless too!!
Thoroughly recommend.

January 13, 2025
Fix Auto UK - Fix Auto Chessington logo

Reply from Fix Auto UK - Fix Auto Chessington

Thank you for such a lovely review Ms. Kennedy - Apologies for the very late reply, it seems this has not come up on our email as it usually would and had been missed. We do love the decor in our toilets and hope they reflect the pride we take in all areas of our business! Hope you are doing well, regards Rachel at Fix Auto Chessington

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Very easy to deal with. Absolutely no frustrations and I had total trust that the work being done was to the highest standard. Which was proved true when I collected my car.

December 20, 2024
Fix Auto UK - Fix Auto Chessington logo

Reply from Fix Auto UK - Fix Auto Chessington

Thank you Jackie,
We're happy to hear that our communication made your experience easy and frustration-free. It's wonderful knowing you felt confident in the quality of our work and were pleased when you collected your car. Thank you! Apologies for the late reply, it seems for a period we were not receiving our review emails and have missed a few! Regards Fix Auto Chessington - Rachel

Rated 5 out of 5 stars

Great support

Great support for an accident repair. Car picked up exactly when agreed. Kept up to date with progress. Repair looks like new and car valeted before collecting.

December 20, 2024
Rated 5 out of 5 stars

Auto fix I give 100 percent rating

This company our fantastic ,the comunication through out the works being done was amazing ...The work looks super and the turn around was really quick am thrilled and will be recommending them to any one who needs there car sprayed ....

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Auto Fix Chessington

I had my car fixed with Fix Auto Chessington and I must say I was extremely pleased with the service I was provided. From the day I dropped my car in the garage, staff members were very friendly and helpful with my questions and concerns. During the time my car was in, I have been kept informed about the process by the repair team via text messages. Finally my car was returned back to me by the garage when I requested as I could not pick my car up due to work commitments. They made the process easy and stress free for me. Many thanks

September 25, 2024
Rated 5 out of 5 stars

Great repairs work and customer service

Ford Mustang repairs. Very happy with the service provided by the Chessington branch. I made initial contact to arrange the repairs, following which they took charge and kept me informed throughout the repair process.
I needed to drop my car off due to going on holiday, they were very accommodating and helped arrrange this. With regards to parking at the location, there was plenty of spaces. My car also needed an exhaust replacement from USA, for which again they managed the entire process, keeping me informed.
The Director, Arnie and his entire staff force were very good at customer focus, making you feel at ease about getting the car repairs carried out by them.
Once the repairs were on their way, they kept me informed including about the exhaust/parts delivery due from the States. On completion a time was arranged for collection and I was very satisfied with the work they had carried out, everything looked like it should and nothing was out of place. Very happy with the entire process. Thank you all.

July 1, 2024
Unprompted review
Rated 4 out of 5 stars

Very professional and courteous…

Very professional and courteous service. Regular and informative updates. Repair to the highest standard. Took a little longer than ideal, but this was due to delays in delivery of required parts.

August 19, 2024

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