From start to finish these guys have been so helpful, professional, friendly and knowledgeable. They've listened to me stressing over having had an accident and answered all my concerns. My car c... See more
Location
Switch location1 Ashlyn Road (Unit E3 Cramer Road), West Meadows Estate, DE21 6XE Derby, Derbyshire, GB
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See what reviewers are saying
Good communication. Car picked up at time arranged. Text messages throughout with estimated date repair would be finished. Car finished a week earlier than expected and delivered back to me clean insi... See more
Company replied
Polite, on time, regular updates and work completed within the given timescale. Lost a star because items stored under the boot floor not replaced and the fabric boot liner slung over onto the back s... See more
From start to finish an excellent job carried out by really professional and helpful people Being an older lady they were very patient with me when I was anxious. As to the work its of an exceptional... See more
Company details
About Fix Auto UK - Fix Auto Derby
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
1 Ashlyn Road (Unit E3 Cramer Road), West Meadows Estate, DE21 6XE, Derby, Derbyshire, United Kingdom
- 01773 531 818
4.2
Great
82 reviews
Asks customers to review
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Superheroes
From start to finish these guys have been so helpful, professional, friendly and knowledgeable.
They've listened to me stressing over having had an accident and answered all my concerns.
My car came back as good as new and it was even valeted.
What a team, keep doing what you do, don't change a thing!!
July 3, 2026
Unprompted review
Terrible company
Terrible company! They have kept my partners car for 3 weeks for only a bumper respray as they keep getting staff calling in ‘sick’… they firstly gave us a courtesy car that stunk of cigarettes and had obviously previously been crashed as the screenwash hose had been broken and had scruffs all on the bumper that they tried to blame my partner for!! The courtesy car also had a punctured tyre!!
Which shows they dont even look after their own cars to a high standard!!
The staff are very rude, calling my partner up and shouting at her and being very obnoxious!
The car was meant to be fixed within 3/4 days yet its still with themselves 3 weeks later and are refusing to give the car back even though they have stated the respray is apparently finished…
Definitely not a place we would recommend to anyone ever!!
June 1, 2026
Unprompted review
Insurance work completed
Insurance work completed. Work was done to a good standard. The lad who works on the desk is very polite and helpful. They kept me updated at all times. Valeted the car which they didn’t need to do.
May 19, 2026
Good experience and great service with…
Good experience and great service with the repair and communication
April 23, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
One of the worse Garage in derby I had…
One of the worse Garage in derby I had a really bad experience they took almost 2 months to repair my bumper staff was very nasty and rude no one answer the phone each time I called them staff was telling me different stories about my car they don’t even know what are they doing
March 16, 2026
Reply from Fix Auto UK - Fix Auto Derby
Hi there
Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.
We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.
We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.
Best regards,
Fix Auto Derby
FixAuto UK recently fixed my car
FixAuto UK recently fixed my car, and I’m very pleased with the experience. They were friendly, reliable, and did an absolutely amazing job. Thank you so much, and keep up the great work ;)
January 22, 2026
Comunication
January 21, 2026
Reply from Fix Auto UK - Fix Auto Derby
Hi
Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.
We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review. We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.
Best regards,
Fix Auto Derby
Kept upto date & sorted the car so it…
Kept upto date & sorted the car so it didn’t have to come back to me & be picked up by motability as I am no longer able to drive
December 19, 2025
The lads were excellent☘️👏👏👊
The lads were excellent, from start to finish, looked after me,car in excellent condition after repair, full valeted too,customer service above an beyond, kept me up dated, (as i was in hospital),come to the hospital, to get hired car keys,took my car home,(due to hospital admitted, pneumonia)..
December 23, 2025
From picking my car up to dropping off…
From picking my car up to dropping off at my address the whole procedure was worry free. I was kept up to date on my car they did a fantastic job. It came back clean and shiny. 100percent perfect service the team were very polite and couldn’t help enough.
December 10, 2025
Car repair
From start to finish, the guys were great in getting my car repaired. They have done a fabulous job on it too. I'm a very happy customer.
December 5, 2025
Unprompted review
From start to finish an excellent job…
From start to finish an excellent job carried out by really professional and helpful people Being an older lady they were very patient with me when I was anxious. As to the work its of an exceptionally good standard. The car they loaned to me was very well kept, clean, and fueled and the driver explained all I needed to know about its usage, a lovely Yaris. The work was also carried out in a timely manner too and returning my car was mutually arranged. I really felt cared about as a customer by this group of professionals. Many thanks.
October 23, 2025
Great Service
Really happy with the service, my car looks as good as new and everyone I interacted with was very friendly and helpful!
October 21, 2025
Excellent work and great customer…
Excellent work and great customer service again! Thank you for your professionalism and support.
October 14, 2025
The car brakes are making sound an…
The car brakes are making sound an still has scratch on car
October 1, 2025
Because it great service
September 23, 2025
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