Fix Auto UK - Fix Auto Glasgow North Reviews 381

TrustScore 4.5 out of 5

4.6

Hawthorn Street 73, G22 6HY Glasgow, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My car was picked up from my house then delivered to my house when repair was completed. Both times the people were very helpful and friendly. The repair was immaculate and they also valeted the... See more

Rated 5 out of 5 stars

My car was in for repair, after someone reversed into my passenger front door. Allied were so efficiant and got my car returned to me repaired and looking good again. I would definetley recommend them... See more

Company replied

Rated 4 out of 5 stars

Appears to be a very good repair and they are good to deal with. Car came back with a noise from the engine but they called on the mechanic who diagnosed it quickly as a loose heat shield. Impressive.... See more

Company replied

Rated 5 out of 5 stars

Nice and trusted service. Timely updates on the status of the vehicle.Providing curtesy car is really awesome. This is in fact a great service understanding the pain point of the Customer during t... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Hawthorn Street 73, G22 6HY, Glasgow, Scotland, United Kingdom

  • 0141 336 1212

4.6

Excellent

TrustScore 4.5 out of 5

381 reviews

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Rated 5 out of 5 stars

All work done to a very high standard

All work done to a very high standard, staff were excellent in keeping me up to date on works being carried out on car, would highly recommend fix auto.

October 14, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review! We are delighted to hear you were happy with your repair and our regular updates.

Rated 5 out of 5 stars

Excellent service kept me updated

Excellent service kept me updated

October 10, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave your review. It's great to hear you were delighted with the services provided by our team.

Rated 5 out of 5 stars

Excellent service with hassle free with…

Excellent service with hassle free with delivery

October 10, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review! We are delighted to hear you were happy with our service. We really appreciate your feedback.

Rated 5 out of 5 stars

Friendly and helpful staff kept me…

Friendly and helpful staff kept me informed on a weekly basis on how things were progressing

October 9, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thanks so much for your lovely feedback! We're glad you are happy with our regular updates throughout the repair.

Rated 5 out of 5 stars

Top marks

Great service. Friendly, knowledgeable staff.

October 2, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for the great review! We're so glad you found our team friendly and knowledgeable — we really appreciate your 5 star review!

Rated 3 out of 5 stars

I disliked that I only got told on the…

I disliked that I only got told on the day I was bringing my car in ,after waiting over 3weeks that they did not have my wing mirror ready ,and also getting told just to put a freezer bag and tape over my sing mirror ,I also did not like that I got my car car back with jyst 5 mile of petro ,abd the man that gave me my car back had no answeres if everything got fixed

October 1, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your recent review. I have tried to contact you today to discuss your recent experience with us.

Rated 1 out of 5 stars

It took 17 mounths for my repair roof…

It took 17 mounths for my repair roof rack then another roof rack just got fed up with the whole experience

October 2, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your feedback, and we’re truly sorry for the lengthy and frustrating experience you’ve had.
We understand how disappointing it must have been to wait such an extended period for your vehicle repair. Unfortunately, the delay was largely due to complications with part sourcing through the manufacturer and instructions from the manufacturer, including multiple orders for the steering rack and conflicting part numbers from the manufacturer. We had your vehicle booked to the main dealership twice in order to offer support but unfortunately they also raised multiple technical cases with the manufacturer to resolve this issue. These issues were beyond our control, but we acknowledge that the impact on you was significant which will equally frustrating for us.
We appreciate your patience throughout this process and regret that the experience left you feeling this way. That’s never the outcome we want for our customers.
Your comments have been shared with our team and the manufacturer.

Rated 5 out of 5 stars

Great communication

Great communication, friendly staff. Speedy repair

September 26, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thanks for the great review! We're glad you were happy with the service and repair. We appreciate your kind words.

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Unbelievably quick turnaround think it was 5 days from drop off to picking my own car back up. Provided a very comfortable courtesy car also. Girls at reception are lovely also

September 19, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thanks so much for your 5 star review. We're really glad you had a smooth experience and appreciated the quick turnaround and courtesy car. The reception team will be delighted to hear your feedback

Rated 5 out of 5 stars

Everything went well

Everything went well, great reception staff and overall a quality service. Repair work looks great, all done on time and courtesy car for back-up was excellent.
I would definitely recommend.

September 26, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

We’re delighted to hear that you’re happy with the repairs. Our team takes great pride in providing quick, high-quality service, and your recommendation means a lot to us.

Rated 5 out of 5 stars

Elaine :)

Arrange collection of a vehicle with Elaine, very friendly and efficient, Thank you for your help Elaine :)

September 26, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review, we really appreciate it! I will pass your kind words over to our team member.

Rated 5 out of 5 stars

Five star job my cars back to new again…

Five star job my cars back to new again after a lady jumping the light hit the left side of my car fix auto done a great job putting it right very happy with there work and done it within a few days I'm very happy and would recommend them to anyone

September 16, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

We’re delighted to hear that you’re happy with the repairs and that your car feels like new again. Our team takes great pride in providing quick, high-quality service, and your recommendation means a lot to us.

Rated 5 out of 5 stars

Great service

Great service

September 8, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review, we really appreciate it!

Rated 5 out of 5 stars

Staff were extremely helpful and…

Staff were extremely helpful and polite. Picked my car up and dropped it back off. Fast service, car repaired and cleaned. Happy with the service recieved.

September 9, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thanks so much for your lovely review! We're glad you were happy with the fast, friendly service and that your car was returned repaired and cleaned. We really appreciate your feedback.

Rated 1 out of 5 stars

Wrong Colour Badge

Range Rover Letterings were fixed in the wrong colour despite the car going to the body shop with the broken badge (the original colour of the badge was very much present on the car when it went to get fixed), and yet they fixed with the wrong colour. Disappointed and still waiting to be resolved.

September 5, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to share your feedback. I'm truly sorry to hear that the Range Rover lettering was replaced in the wrong colour. I understand how frustrating this must be, especially as the original badge colour was still visible when the vehicle went in for repair.

We order parts based on your vehicle’s chassis number and, in this case, the badge was fitted according to the manufacturer’s specification. You've since informed us that the dealership had previously changed the badge colour, which unfortunately wasn’t reflected in the manufacturer’s records.

Please be assured that we take matters like this seriously. I’ve looked into your case and can confirm that we’re actively working with the dealership to resolve the issue. Our goal is to ensure your vehicle is restored to the correct specification and that you're fully satisfied with the outcome.

We appreciate your patience and will keep you updated with progress. If there's anything further we can do in the meantime, please don’t hesitate to reach out.

Rated 4 out of 5 stars

Fix auto was a positive experience …

Fix auto was a positive experience from star to finish and kept informed both by the office and the tracking system car picked up and brought back valeted 10/10

September 4, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

We're thrilled to hear that your experience with Fix Auto was smooth from start to finish. Keeping you informed and returning your vehicle fully valeted is all part of the service we strive to deliver.

Rated 5 out of 5 stars

I had no problems with car was picked…

I had no problems with car was picked up and returned as we were told everyone phone was very helpful

August 28, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review. We're glad to hear everything went smoothly with your collection and return, and that our team was helpful throughout the process. We appreciate your feedback.

Rated 4 out of 5 stars

Great contact with Fix-Auto

Great contact with Fix-Auto
Picked my car up returned it very quickly.

August 21, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for the great feedback. We are happy to hear you appreciated the quick turnaround.

Rated 4 out of 5 stars

Would have been 5 but was told I was…

Would have been 5 but was told I was getting car back and I didn’t till next day also the link for updates didn’t show the progress of the repair at all. The girls in customer service were great as ass the lady that does the courtesy cars.

August 28, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your feedback. We are glad you had a great experience with our team. We're sorry for the delay unfortunately your repair did take longer than we expected and the issue with the update link, we will feed this back to our head office on improving the link.

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