Fix Auto UK - Fix Auto Glasgow North Reviews 

How quick they got car fixed and returned

The customer service was excellent, friendly and efficient service.

Great experience from start to finish, admin staff very helpful in arranging pick up, pick up was prompt no messing about, even delivered car back to me at work no problem at all, Stephen who picked it up and delivered it back was very nice, polite and nicely presented, I would highly recommend this team.

Staff very helpful. Good communication with office, and smart curtesy car.

From start to finish on the repair of my car the guys kept me informed of the progress.
Made an excellent job of the repair

Being very helpful and reassuring and getting your car back on time

Recently, my wife's car was damaged by a driver in our local supermarket car park, who then drove off. The matter was referred to our insurers who appointed Fix Auto to repair our car. The whole experience was hassle free and completely straightforward. I dropped our car off on the Thursday morning and it was returned to us completely repaired the following Tuesday. In the interim period we were provided with a courtesy car. I found all members of staff at Fix Auto Glasgow North who I dealt with to be friendly and helpful. I have no issues recommending Fix Auto Glasgow North to anyone considering having their car bodywork repaired.

The service was amazing and so were the staff

Brilliant service and quality of repair. Highly recommended!

Excellent communication at all stages from the team. They were very efficient

I'm impressed with the standard of bodywork repair. My car had major scuffs and damage due to an accident and it looks as good as new. The staff were also polite, communicative and friendly, I was also given plenty of notice to collect etc.

My reason for losing stars is due to the fact both times I collected my car (repairs missed due to insurer not Fix Auto) i had a minor fault. Would just advise that the company checks all minor details before arranging customer collection.

Edit: the fault was a sensor not being calibrated which was a silly miss from a company who specialises in repair work. The second fault (which I've had no communication about) is due to the company not using manufacturer compliant materials. The company has found the time to reply to this review, but not the email sent regarding the new fault in my car since collecting last week.

Ladies in the office were amazing so helpful as I had to cancel due to delay with courtesy car. Car was delivered after repair honestly can’t thank the team enough as it was during a stressful time for my family thank you so much

Sadly after getting a motability vehicle in July this year. My local Fix Auto in Hawthorn St Possilpark,Glasgow. Has had the honour of fixing it back to new condition twice. Office staff where brilliant,friendly and helpful. I was kept informed at all points of repair. They even helped me download pics that I'm useless at. The bodywork/paint job was excellent. Also done a full valet. No offence but hopefully won't b visiting again. But they made a bad week better. So big thank you for that. I was angry /stressed, With repairs, insurance,police,n BLOODY NEIGHBOURS. would highly recommend if U need repairs.

Friendly helpful staff, great professional job done to a very high standard.

Very helpful and a very fast repair ,lovely staff

The staff kept me fully informed of what was happening with the car and were extremely polite and helpful at all times. The car looked absolutely fantastic when returned. The customer services were excellent.

They were good and they went above and beyond what was repaired in my opinion excellent service from the front desk John w smith

A well deserved five stars. Everything went so smoothly - they picked up my car and dropped off a courtesy car. My repair was completed in 5-7 days. When ready the courtesy car was picked up and my car was brought back. Great customer service - from the guys dropping off/picking up and the lovely ladies in customer service they couldn’t do enough. They made an upsetting/stressful situation very easy. A BIG thank you to everyone.

Car was repaired very quickly and staff were very helpful also I had left my mobile phone in courtesy car and the staff phoned a few branches to find the car and hence my phone even though they didn’t need to really good customer service

Use did a great job.. picking up dropping off.. helpful. And quick 💯