Fix Auto UK - Fix Auto Glasgow North Reviews 

436
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TrustScore 4.5 out of 5

4.6

Hawthorn Street 73, G22 6HY Glasgow, Scotland, GB

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Rated 5 out of 5 stars

Can’t thank Fix Auto UK enough, this is the first time I’ve had to use an outside of my area garage, and I was delighted with the service, from the reception staff to the person giving me my keys... See more

Company replied

Rated 3 out of 5 stars

Although my car was fixed there was a lot of miscommunication and unnecessary delay. It took at least a month to get booked in and the ‘correct’ parts ordered. On the day I was meant to collect my car... See more

Rated 5 out of 5 stars

Very helpful staff, nothing was to much trouble for them. Kept me well informed of progress on the repair of my vehicle. Courtesy car provided was a dream to drive and in excellent condition.

Company replied

Rated 5 out of 5 stars

Great communication from customer service , kept informed , Darren arrived with courtesy car , easy transfer . Friendly staff on arrival to pick it up Waiting on badge for the car , trust i'll here... See more

Company replied


Company details

  1. Auto Repair Shop
  2. also in
  3. Auto Body Shop
  4. Auto Dent Removal Service
  5. Car Repair and Maintenance
  6. Car Service

About Fix Auto UK - Fix Auto Glasgow North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Hawthorn Street 73, G22 6HY, Glasgow, Scotland, United Kingdom

  • 0141 336 1212

4.6

Excellent

TrustScore 4.5 out of 5

436 reviews

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4.6

All reviews

(436)

5,670 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service and quality of…

Brilliant service and quality of repair. Highly recommended!

September 12, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your lovely review! We are delighted you were happy with our service and repair.

Rated 5 out of 5 stars

Excellent communication at all stages…

Excellent communication at all stages from the team. They were very efficient

December 9, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for recent 5 star review, we really appreciate your feedback. The team will be delighted with your kind words.

Rated 3 out of 5 stars

Bodywork repair

I'm impressed with the standard of bodywork repair. My car had major scuffs and damage due to an accident and it looks as good as new. The staff were also polite, communicative and friendly, I was also given plenty of notice to collect etc.

My reason for losing stars is due to the fact both times I collected my car (repairs missed due to insurer not Fix Auto) i had a minor fault. Would just advise that the company checks all minor details before arranging customer collection.

Edit: the fault was a sensor not being calibrated which was a silly miss from a company who specialises in repair work. The second fault (which I've had no communication about) is due to the company not using manufacturer compliant materials. The company has found the time to reply to this review, but not the email sent regarding the new fault in my car since collecting last week.

December 3, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your recent review, we appreciate your feedback. I apologize the insurance missed the rear tailgate damage unfortunately we can only repair what the insurance company instruct. I am glad this was finally resolved with the insurance company.

Rated 5 out of 5 stars

Ladies in the office were amazing!

Ladies in the office were amazing so helpful as I had to cancel due to delay with courtesy car. Car was delivered after repair honestly can’t thank the team enough as it was during a stressful time for my family thank you so much

December 3, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you so much for your kind words! We’re delighted to hear that our team was able to support you during a stressful time. We understand how challenging delays can be, and we’re glad everything worked out in the end with your hire vehicle. Your feedback means a lot to us.

Rated 5 out of 5 stars

Vandalised motability vehicle

Sadly after getting a motability vehicle in July this year. My local Fix Auto in Hawthorn St Possilpark,Glasgow. Has had the honour of fixing it back to new condition twice. Office staff where brilliant,friendly and helpful. I was kept informed at all points of repair. They even helped me download pics that I'm useless at. The bodywork/paint job was excellent. Also done a full valet. No offence but hopefully won't b visiting again. But they made a bad week better. So big thank you for that. I was angry /stressed, With repairs, insurance,police,n BLOODY NEIGHBOURS. would highly recommend if U need repairs.

November 3, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review! The team will be delighted with your feedback and I will certainly pass to the team.

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff, great professional job done to a very high standard.

November 27, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review, we really appreciate it! Your kind comments mean a lot and I will pass your comments to the team who will be delighted.

Rated 5 out of 5 stars

The staff kept me fully informed of…

The staff kept me fully informed of what was happening with the car and were extremely polite and helpful at all times. The car looked absolutely fantastic when returned. The customer services were excellent.

November 8, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review, we really appreciate your feedback. I am glad you were happy with our repairs and customer service, I will pass your lovely comments to the team.

Rated 5 out of 5 stars

They were good and they went above and…

They were good and they went above and beyond what was repaired in my opinion excellent service from the front desk John w smith

November 11, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review!, we really appreciate it! I will certainly inform the team of your lovely comments.

Rated 5 out of 5 stars

A well deserved five stars

A well deserved five stars. Everything went so smoothly - they picked up my car and dropped off a courtesy car. My repair was completed in 5-7 days. When ready the courtesy car was picked up and my car was brought back. Great customer service - from the guys dropping off/picking up and the lovely ladies in customer service they couldn’t do enough. They made an upsetting/stressful situation very easy. A BIG thank you to everyone.

November 5, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review! We are thrilled to hear everything went smoothly and our team helped make a stressful situation easier for you. The team will be delighted to know their efforts made a difference.

Rated 5 out of 5 stars

Car was repaired very quickly and staff…

Car was repaired very quickly and staff were very helpful also I had left my mobile phone in courtesy car and the staff phoned a few branches to find the car and hence my phone even though they didn’t need to really good customer service

October 30, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review, we really appreciate it! We are happy your vehicle was repaired quickly and our team were helpful.

Rated 5 out of 5 stars

Use did a great job.

Use did a great job.. picking up dropping off.. helpful. And quick 💯

October 22, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review, we really appreciate it! We are glad you were happy with our collection and delivery service.

Rated 5 out of 5 stars

Excellent service from Glaswegians s

In April this year my car came to you after a major incident and the lady I dealt with at that time was so kind. It was within 24 hrs and I was still very shocked and weepy. She went out of her way to calm me, dealt with everything calmly and reassured me constantly. She even went the extra mile to call me the next day to ask how I was feeling and to once again reassure me that everything was in hand and that she would maintain contact until the car was repaired. Since then the car was again with you for a second repair when I attended your site personally and thought I would have no difficulty identifying the lady to thank her again. What are the chances that I would find another three of your “angels”, all blonds. Kindness with a real Glasgow feel. I do not know who does your recruiting but they certainly have got it “ spot on”. The males I met, though not all “ blonds” were equally helpful, pleasant and so supportive. What a wonderful team you have. Oh and the work carried out, was excellent. I had problems with this car several times and returned to the dealership where the car was purchased and was sent off every time with “ nothing wrong with the car “ almost as if they took my complaint at a personal level. Brought it your depot and within an hour the fault was found and fixed within a week to a very high standard. Can’t beat that for service. To boot they listened, believed me and were determined to get to the route of my problem which was causing an extremely dangerous driving problem.
Take a bow Fix Autos, Glasgow.
No bribes were even offered just excellent service from an excellent team

October 24, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you so much for your incredibly thoughtful and detailed 5 star review. We are truly touched by your kind words and so pleased to hear that our team was able to support you during such a difficult time. It means a great deal to know that the care, compassion, and professionalism shown by our team made a real difference to your experience.
We’re especially proud to hear that not just one, but several members of our team stood out to you — it’s this level of service we strive to deliver every day. We’re equally delighted that your vehicle was repaired to a high standard and that we were able to resolve issues that had previously gone undiagnosed by your main dealer. Your comments are deeply appreciated.
We’ll be sure to share your feedback with the entire team — it’s moments like these that remind us why we do what we do. Thank you again for taking the time to share your experience and for trusting Fix Auto Glasgow with your vehicle. We’re always here if you need us.

Rated 5 out of 5 stars

Great service and staff are brilliant

Great service and staff are brilliant

October 24, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thank you so much for your kind words and taking the time to leave a five star review. We're delighted to hear you had a great experience and that our team made a positive impression.

Rated 5 out of 5 stars

Amazing employees very professional…

Amazing employees very professional always contacted me with updates. Picked my car up for repairs from the house Stevie was so professional went through the process with me and ensured I could used the courtesy car as different from mines. To the employee who dropped my repaired car to my workplace too. Highly recommend and thanks to all

October 23, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for your lovely comments and taking the time to leave such a detailed review. Our team takes great pride in providing a first class service, and I am delighted to hear they kept you communicated throughout the repair journey. Many thanks once again.

Rated 5 out of 5 stars

Kept in touch with progress of repairs

Kept in touch with progress of repairs

October 23, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave a five star review, we are delighted to hear the communication was good and you were delighted with our services.

Rated 5 out of 5 stars

All work done to a very high standard

All work done to a very high standard, staff were excellent in keeping me up to date on works being carried out on car, would highly recommend fix auto.

October 14, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review! We are delighted to hear you were happy with your repair and our regular updates.

Rated 5 out of 5 stars

Excellent service kept me updated

Excellent service kept me updated

October 10, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave your review. It's great to hear you were delighted with the services provided by our team.

Rated 5 out of 5 stars

Excellent service with hassle free with…

Excellent service with hassle free with delivery

October 10, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your 5 star review! We are delighted to hear you were happy with our service. We really appreciate your feedback.

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