My car was picked up from my house then delivered to my house when repair was completed. Both times the people were very helpful and friendly. The repair was immaculate and they also valeted the... See more
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My car was in for repair, after someone reversed into my passenger front door. Allied were so efficiant and got my car returned to me repaired and looking good again. I would definetley recommend them... See more
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Appears to be a very good repair and they are good to deal with. Car came back with a noise from the engine but they called on the mechanic who diagnosed it quickly as a loose heat shield. Impressive.... See more
Company replied
Nice and trusted service. Timely updates on the status of the vehicle.Providing curtesy car is really awesome. This is in fact a great service understanding the pain point of the Customer during t... See more
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Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Hawthorn Street 73, G22 6HY, Glasgow, Scotland, United Kingdom
- 0141 336 1212
4.6
Excellent
381 reviews
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Fast and comprehensive service
Fast and comprehensive service, car came back cleaner inside and out than when they picked her up and the damage was completely gone.
March 14, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Many thanks for taking the time to leave your review. It's great to hear you were delighted with the services provided by our team. Many thanks once again.
Fix auto great
Very easy, called made appointment left car, the ladies at desk great and friendly. Kept the car for 2week kept updates, was mobile although as curtousy car was given. Great service and friendly staff.
March 13, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Thank you for your 5-star review, we appreciate your positive feedback. We are thrilled you are happy with our customer service from the reception staff.
Was kept up to date from syart to…
Was kept up to date from syart to finish of my repairpeople I spoke to were always extrfmely helpful & curteous,
February 28, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Thank you for taking the time to leave a 5 star review. We’re so glad to hear that you were delighted with the services provided by our team, and that they kept you updated throughout the repair process. It’s also wonderful to know that the work was completed to a high standard and returned to you within just a few days. Many thanks again for your feedback
10/10 service
10/10 service , Sandra the lady at the front desk is a diamond so chatty and welcoming, also very professional when dealing with the smoothness of dropping the car off and collecting . Shirley was great make me feel so at ease that my car would be fully repaired to a high quality standard . Elaine was also pleasant and helpful during my experience with this car repair company. Overall fantastic service and great staff.
February 27, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Thank you for your 5-star review, we appreciate your kind words and are thrilled to hear about your positive experience. I will pass your lovely feedback on to the team who will be delighted.
Reply from Fix Auto UK - Fix Auto Glasgow North
Thank you for your kind words and 5-star review. We're delighted to hear that you were happy with your repair and the timescale. Your feedback is valuable to us.
Efficient friendly and a good job…
Efficient friendly and a good job carried out to repair my car
February 26, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Thank you for taking the time to leave a 5-star review. It's great to hear you were delighted with the services provided by our team. Many thanks once again for your review.
Not enough drivers to return car on day…
Not enough drivers to return car on day job is finished. I had to collect car myself-via a taxi/ to immediately notice job not completed properly. So car had to be booked back in a second time.
I was offered a courtesy car- but out of good will I said it was fine providing the rework could be done in one day and my car returned - however this didn’t happen either….
January 16, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Thank you for taking the time to share your feedback. I sincerely apologise for the inconvenience you’ve experienced, and I fully understand your frustration with the situation. It’s disappointing to hear that we weren’t able to meet your expectations in terms of service quality and timeliness, especially when you trusted us to complete the job promptly.
Upon reviewing your complaint, I can see that the start of the year was particularly busy for us, as your vehicle was booked in on the first full week after the festive holidays. During this period our team of drivers were extremely busy trying to keep all our customer mobile from the volume of immobile vehicle claims throughout the festive period. While our team worked diligently to complete your repairs in two days, I recognize that the lack of available drivers added unnecessary stress to your experience.
Regarding the issue with the tailgate chip, we initially focused on the rear bumper repair as per the insurer’s instructions, and the tailgate chip was only identified later. Once we had authorisation to repair that as well, we completed the necessary work and delivered the vehicle the following day.
I understand this entire process was not up to the standard you expected, and I genuinely appreciate your patience throughout this. To ensure this doesn't happen again, we’re reviewing our internal procedures to better manage scheduling and communication, particularly around busy periods.
Excellent communication and kept…
Excellent communication and kept updated from the reception to the workshop staff , very fast repairs for the work that needed done speedy service thank you
February 14, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Thank you for taking the time to leave a 5 star review. We’re so glad to hear that you were delighted with the services provided by our team, and that they kept you updated throughout the repair process. It’s also wonderful to know that the work was completed to a high standard and returned to you within just a few days. Many thanks again for your feedback
Great company to deal with customer…
Great company to deal with customer service was spot on and car was clean when received and it's only right to return the favour definitely recommend to anyone.
February 6, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Thank you for taking the time to leave a 5-star review. It's great to hear you were delighted with the services provided by our team, It’s also nice to know the work was completed to a high standard and your vehicle was returned to promptly. Many thanks once again for your review.
All great but only negative is a 10…
All great but only negative is a 10 hour wi die for the return of the vehicle
February 11, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Many thanks for your kind words and taking the time to leave a positive review. I am delighted to hear the service we provided was great but then encountered the misfortune of a delay in returning your vehicle. Unfortunately our collection and delivery drivers are extremely busy at this time of year and due to sickness we are team members down so we are trying to encourage collections from site to avoid unnecessary delays. Apologies once again for this inconvenience. Many Thanks
All staff ai dealt with were lovely and…
All staff ai dealt with were lovely and very helpful.
February 10, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Thank you for taking the time to leave us a lovely review. Great to see you were happy with the service.
Was very happy with my experience with…
Was very happy with my experience with your company and everything thing was straight forward with you
January 29, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Thank you for taking the time to leave us a lovely review. Great to see you were happy with the repair.
Car picked up and courtesy car…
Car picked up and courtesy car delivered straight to our door. Work seems excellent. All pretty painless. Only thing I could possibly compain about is that the courtesy car arrived with no screenwash in it! But that's not really a complaint.
February 3, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Many thanks with leaving us a review and pleased to hear you are happy with our service. I apologize in regards to the screen wash I will address this with our valet team.
Appalling Customer service.
I was told that my car needed to be off the road for 3 weeks due to key was misplaced and a had to arrange a suitable courtesy car. Then after a day I was told I didn't need this now as I still had one set of keys and car was driveable. Which I had said, its strange the car has to be off road for a key to be synced. This was the start of Dec I was told up to 3 weeks but due to cmas maybe 4 werks and they would call me with updates. I then had to call as I had heard nothing from the services and when I did the girl said of we've been asked for you to send the V5 in? This was after 4 weeks and they hadn't attempted to call me with any updates key still was not ordered. I had told her that we don't have this as this is a Mobility car and we never have this as legally we don't own car. Then sent what I was given with is a copy. After another week or so I had to call again. Still no joy and was asked to supply this again. I then argued about this to get them to listen to me. Eventually they accepted the copy. They said another 2 weeks for the key to be ordered, They said we will let you know what is happening now. After yet another week still no update and called again to be told that my car is booked into the bodyshop on the 3rd Feb. I had to call for this date and had to arrange my work around this. Was not given an option. It was that date and that's all. The 3 is reflected of the poor customer service from the service department and not reflected on the Technicians or bodyshops. It's purely the bad non customer service that was given.
February 3, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Many thanks for taking the time to leave your review. We understand your frustration with the communication and delays you experienced during the repair process. We strive to provide clear and timely updates to our customers, and it's clear our partners fell short in this instance. With having to reply on a sub contract partner to code and replace your keys, they should be keeping you updated, and they failed to realise Motability customers are not the legal owner of the vehicle and do not have a copy of the V5 documents. We appreciate you bringing this to our attention and will use your feedback to improve our communication practices and ensure that customers receive the information they need in a timely manner.
Very happy with my experience.
Very happy with my experience.
A van had smashed the boot of my car and in just 2 weeks I got my car back fixed, looking like the crash never even happened.
January 31, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Thank you for taking the time to leave us a lovely review. Great to see you were happy with the repair.
Great from start to finish kept you up…
Great from start to finish kept you up to date with everything
January 30, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Thank you for the review. Fantastic to see you were happy with communication provided by the team.
Thank you!
Can’t thank Fix Auto enough for their supportive and speedy response to a situation I found myself in on the 30th December. They were able to take in my car for repair and organise a courtesy car to be delivered to my home quickly to allow me to continue working. They kept me informed about the progress of my repair and the collection of my car was a very quick and straightforward process. Thank you!
January 23, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Many thanks for your kind words and taking the time to leave a 5-star review. I am delighted to hear it was a positive experience and the communication from the team kept you updated throughout the repair. Many Thanks
Reply from Fix Auto UK - Fix Auto Glasgow North
Many thanks for your kind words and taking the time to leave a 5-star review. I am delighted to hear it was a positive experience and the communication from the team kept you updated throughout the repair, also your vehicle was completed to a high standard. Many thanks
Really helpful and kind done a great…
Really helpful and kind done a great job with my car ☺️
January 28, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Thank you for taking the time to leave us a lovely review. Great to see you were happy with the service.
All staff very helpful .
January 21, 2025
Reply from Fix Auto UK - Fix Auto Glasgow North
Many thanks for your kind words and taking the time to leave a 5-star review. I am delighted to hear it was a positive experience and the team were very helpful. I trust your vehicle was completed and returned earlier than expected to a high standard. Many thanks
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