Despite 2 months of waiting I picked up my car earlier today. They have done an absolutely brilliant job and couldn't be happier, they certainly know their stuff. Communication was also excellen... See more
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I appreciate all contact by WhatsApp - at least everything in black white. Bit perturbed when text said excess and also VAT element of the job payable etc. had to clarify this. Taking pictures not my... See more
Company replied
I cannot fault my experience of Fix Auto Harlow! The repair on my car was literally amazing and the customer service I received from Abbie was superb. She was so helpful and reassuring and kept me upd... See more
Company replied
Great experience, from start to finish. Car places can sometimes feel slightly intimidating. From walking into Fix auto the service was outstanding. From being greeted by the girls on reception, to b... See more
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Company details
About Fix Auto UK - Fix Auto Harlow
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
4 South Place, Harlow, CM20 2AN, Essex, Cambridgeshire, United Kingdom
- 01279 439256
4.8
Excellent
304 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Fantastic speedy service
Very easy to deal with. Work was done very quickly and arrangements were made speedily and without any hassle.
The repair was second to none - can’t tell there was ever an issue with the car in the first place
Amazing service
October 30, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
HI Paul,
We're happy to hear that you found our service easy to use, quick, and hassle-free. We appreciate your positive feedback regarding the high-quality repair work. Thank you!
Many Thanks
Emma
A job well done
A very honest and reliable garage, very experienced and job is done to perfection couldn't tell anyone accident occured
October 22, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Michael,
We're happy to hear that you found our garage honest and reliable. We appreciate your feedback and are glad the work met your expectations and high standards.
Many Thanks
Emma
Great communication throughout and car…
Great communication throughout and car back like new!
October 21, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Tabatha,
We're glad you enjoyed your experience, and we appreciate your positive feedback. We're so happy we restored your car to its original condition!
Many Thanks
Emma
Great service
Felt I was in good hands from the moment I entered their building. The staff were easy to explain things to, and their attention to detail was great.I was kept informed by various communication methods at every step of the repair. On collection of the vehucle it had been cleaned and the work done is to a high standard. Very pleased.
October 21, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi John,
We appreciate your kind words and are so glad to hear about your positive experience. It's great to know you felt well taken care of and that you were pleased with our team's communication and attention to detail. I will pass these kind words on to the team!
Many Thanks
Emma
Fast efficient service and friendly…
Fast efficient service and friendly staff
October 13, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi David,
We appreciate you taking the time to leave us this wonderful feedback. We are so glad you were happy with our fast and efficient service.
Many Thanks
Emma
Reply from Fix Auto UK - Fix Auto Harlow
Hi,
We're so happy to learn that you were pleased with our service. Thank you for sharing your positive experience with us.
Many Thanks
Emma
good and bad
I liked the quality of the repair what i did not like was the job took longer than was quoted and there was a lack of communication
October 7, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Andrew,
We appreciate your feedback and are glad you were satisfied with the repair quality. We regret that the job took longer than expected and that communication was lacking. We'll review this to improve our service.
Many Thanks
Emma
Great experience
Great experience, from start to finish. Car places can sometimes feel slightly intimidating. From walking into Fix auto the service was outstanding. From being greeted by the girls on reception, to being kept up to date with what was happening to my car. The car looked as good as new and you couldn’t tell there had been any damage. Great value for money.
October 7, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Nicola,
We appreciate you sharing your positive experience! We're glad to hear that you felt comfortable with our service and were pleased with the updates and the quality of the repair. Thank you for your feedback!
Many Thanks
Emma
Excellent Service
Very professional service from beginning to end of repair. In addition repair ready on day advised when car went in. Excellent repair with lifetime guarantee. Would definitely recommend Fix Auto and would use again in the future if needed. Thank you
October 1, 2025
Reply from Fix Auto UK - Fix Auto Harlow
Hi,
We appreciate you taking the time to leave us such a complimentary review. We're happy to hear that you were pleased with our professional service and the repair being ready on time. We're delighted you were happy with the repair and guarantee.
Many Thanks
Emma
Fantastic service
Lovely friendly staff and my car went in with quite a few issues all resolved and car like new! Highly recommend, thank you
October 2, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi,
We appreciate your kind words and are so glad that our team was able to resolve all the issues with your car. Thank you for recommending us!
Many Thanks
Emma
Great service
The team were great and were accommodating and understanding when I asked for an assessor to look at my car to reassure me it was safe to drive after my accident. The courtesy car was a surprisingly nippy Renault Clio and this was delivered and collected from my home. Great service
September 12, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Jane,
We appreciate your kind review and 5-star rating! We're so glad to hear that you were happy with the team's support and the courtesy car service. We are pleased we could reassure you about your car.
Thanks
Emma
Was kept in contact throughout time my…
Was kept in contact throughout time my car was with you.
Staff friendly and helpful.
September 1, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Lois,
We appreciate your 5-star rating! We're happy to hear our staff was helpful and you were kept informed while your car was with us.
Thanks
Emma
Great service from start to finish from…
Great service from start to finish from the team. Really well managed by Martine kept me updated through out the entire process.
August 19, 2025
Reply from Fix Auto UK - Fix Auto Harlow
Hi Vipul
We appreciate you taking the time to leave us a 5-star review. We're so glad to hear that you were pleased with the well-managed service and updates.
Many Thanks
Emma
Great communication- picked up and…
Great communication- picked up and dropped off car when they said they would. Repaired to a high standard
July 28, 2025
Reply from Fix Auto UK - Fix Auto Harlow
Hi Clare,
We're happy to hear that our communication and service met your expectations. We appreciate your positive feedback regarding the high standard of our repair work.
Many Thanks
Emma
9 months pregnant
After damage to my vehicle happened at 9 months pregnant, I could not have asked for better service from a repairer or team. The girls in the office were helpful and understanding to my situation and let me know within 24 hours whether my car was repairable. They then organized for the works to start asap as I would be without use of a vehicle. Works went ahead as planned and advised and once the car was ready it was dropped off to my house just as we arrived home from the hospital. I could not thank the team enough. Communication and efficiency 10/10
June 23, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Abbey,
We're happy to hear that our team provided excellent service during a difficult time. We appreciate your feedback regarding the communication and efficiency you experienced. Thank you!
Many Thanks
Emma
Excellent repair garage
Following an accident I was involved in, my car was sent to Fix Auto for repair. Excellent service from them. My car was fixed within a week and they have done an amazing job. They kept in regular contact with myself and kept me updated with the progress of the repairs. Very happy customer.
July 21, 2025
Reply from Fix Auto UK - Fix Auto Harlow
Hi Karen,
We appreciate your positive feedback! We're happy to hear that you were pleased with our service and the repairs completed on your car following your accident. We are glad we kept you updated and that you are a happy customer.
Many Thanks
Emma
Highly recommend
Great team. Very professional, quick service. Would highly recommend.
July 16, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Harlow
Hi Lucy,
We appreciate your recommendation and are so glad you had a great experience. Thanks for the positive feedback.
Many Thanks
Emma
Whole experience was seamless from…
Whole experience was seamless from booking to delivery of repaired car. Very helpful and professional staff. Car returned back clean and good as new.
July 7, 2025
Reply from Fix Auto UK - Fix Auto Harlow
Hi Erica,
We appreciate your kind words and 5-star rating! We're delighted that the service was seamless, the staff helpful, and your car returned clean and like new.
Many Thanks
Emma
Good service and communications
Good service and communications with car picked up and dropped back off
July 1, 2025
Reply from Fix Auto UK - Fix Auto Harlow
Hi Kevin,
We appreciate your positive feedback! We're so happy to hear you were pleased with our service and communications, including the pick-up and drop-off.
Many Thanks
Emma
Reply from Fix Auto UK - Fix Auto Harlow
Hi Ben,
We're happy to hear that the car was immaculate! We appreciate your positive feedback.
Thanks
Emma
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