I appreciate all contact by WhatsApp - at least everything in black white. Bit perturbed when text said excess and also VAT element of the job payable etc. had to clarify this. Taking pictures not my... See more
Company replied
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I appreciate all contact by WhatsApp - at least everything in black white. Bit perturbed when text said excess and also VAT element of the job payable etc. had to clarify this. Taking pictures not my... See more
Company replied
1st class job from delivery of vehicle to receiving the car back after repair. The transition of the different steps could not have been smoother. Vey friendly staff and excellent work as well and a q... See more
Company replied
Great experience, from start to finish. Car places can sometimes feel slightly intimidating. From walking into Fix auto the service was outstanding. From being greeted by the girls on reception, to b... See more
Company replied
I cannot fault my experience of Fix Auto Harlow! The repair on my car was literally amazing and the customer service I received from Abbie was superb. She was so helpful and reassuring and kept me upd... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
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4 South Place, Harlow, CM20 2AN, Essex, Cambridgeshire, United Kingdom
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Communication via text message I found frustrating, required phone calls to confirm.
Was not informed of vehicle arrival, fortunately was home when vehicle arrived. (Mid afternoon)
All staff, polite, repairs appears high standard. Vehicle clean.

Reply from Fix Auto UK - Fix Auto Harlow
Staff were helpful and the mechanic answered any concerns I had.

Reply from Fix Auto UK - Fix Auto Harlow
Every thing went smoothly. Courtesy car dropped off, my car taken away. Came back a day earlier than planned. Work is perfect. Very happy with overall service.

Reply from Fix Auto UK - Fix Auto Harlow
Professional service - good quality repair. Helpful staff.
Even though initial challenge of missing parts delayed repairs it was dealt with professionally

Reply from Fix Auto UK - Fix Auto Harlow
The service from the company in arranging collection of my car and keeping me informed as things progressed to final return of my vehicle satisfactorily repaired and on time made the whole experience worry free.

Reply from Fix Auto UK - Fix Auto Harlow
Fantastic service from start to finish. Very helpful and informative and the work carried out was at a very high standard. Will definitely recommend and use again

Reply from Fix Auto UK - Fix Auto Harlow
Really pleased with repairs. Colour is spot on

Reply from Fix Auto UK - Fix Auto Harlow

Reply from Fix Auto UK - Fix Auto Harlow
All staff very helpful. A young lady helped me sort the photo side of things. All my questions were answered. I was kept informed at all stages. Texting a company was new to me, however it was easy to navigate through. My car came back very clean and tidy and the repairs were exactly what I had been told they were going to be. Overall from start to finish it was a very positive experience with outstanding customer service from the young lady on the front desk.

Reply from Fix Auto UK - Fix Auto Harlow
Many thanks to Fix Auto UK Harlow. They have done a remarkable job of turning 4 year old car back into showroom condition. Great job and great communication throughout. Thoroughly recommended.

Reply from Fix Auto UK - Fix Auto Harlow
Great service,
Honest trustworthy and reliable, they fixed my Range Rover and all the guys there were great. Don the sprayer did an amazing job, I don’t write many reviews but felt that it was well deserved. I thoroughly recommend them.

Reply from Fix Auto UK - Fix Auto Harlow
Fantastic service really quick pick up and delivery kept in touch at all times fantastic repair . All round excellent job

Reply from Fix Auto UK - Fix Auto Harlow
Turned up when they said they would, kept me updated at every stage of the repair, and returned the repaired car clean and tidy. Would recommend 🌟🌟🌟🌟🌟

Reply from Fix Auto UK - Fix Auto Harlow
I found this company honest, trustworthy and reliable. They repaired my car in the timescale they promised, no additional costs and kept me updated throughout.
I will now be recommending this company to family and friends
Thanks
Ricky & Jodie

Reply from Fix Auto UK - Fix Auto Harlow
Great experience with Fix Auto. The WhatsApp messaging was super helpful in keeping updated with the progress of the repairs and the customer service was friendly. The repairs themself look great and the car being washed upon return was a nice touch. Would 100% recommend!

Reply from Fix Auto UK - Fix Auto Harlow
Abbie was polite, fast to update me and happy to explain any queries I had about the works and next steps. The delivery and collection of my courtesy car was organised brilliantly!

Reply from Fix Auto UK - Fix Auto Harlow
job well done very quick. Happy to received my car well looked after. friendly staff.

Reply from Fix Auto UK - Fix Auto Harlow
After having a crash, and being apprehensive where my car was being fixed with the insurance company.. Abbie was absolutely amazing. Really good service. Efficient in communication. My car looked brand new once they had finished with it, and extremely clean inside and out. Would definitely recommend! Amazing team all round.

Reply from Fix Auto UK - Fix Auto Harlow
Amazing service. My daughter brought her son’s car in couldn’t have been more helpful. Throughly recommend this company, it was amazing. Thank you

Reply from Fix Auto UK - Fix Auto Harlow
Great customer service, keen to get the work done as soon as possible, communicating with me throughout the repair, repair looks spot on. Thank you!

Reply from Fix Auto UK - Fix Auto Harlow
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