Fix Auto UK - Fix Auto Harlow Reviews 

304
TrustScore 5 out of 5

4.8

4 South Place, Harlow, CM20 2AN Essex, Cambridgeshire, GB


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Rated 5 out of 5 stars

Despite 2 months of waiting I picked up my car earlier today. They have done an absolutely brilliant job and couldn't be happier, they certainly know their stuff. Communication was also excellen... See more

Rated 4 out of 5 stars

I appreciate all contact by WhatsApp - at least everything in black white. Bit perturbed when text said excess and also VAT element of the job payable etc. had to clarify this. Taking pictures not my... See more

Company replied

Rated 5 out of 5 stars

I cannot fault my experience of Fix Auto Harlow! The repair on my car was literally amazing and the customer service I received from Abbie was superb. She was so helpful and reassuring and kept me upd... See more

Company replied

Rated 5 out of 5 stars

Great experience, from start to finish. Car places can sometimes feel slightly intimidating. From walking into Fix auto the service was outstanding. From being greeted by the girls on reception, to b... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Harlow

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 4 South Place, Harlow, CM20 2AN, Essex, Cambridgeshire, United Kingdom

  • 01279 439256

4.8

Excellent

TrustScore 5 out of 5

304 reviews

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4.8

All reviews

(304)

5,376 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service. My daughter brought her son’s car in couldn’t have been more helpful. Throughly recommend this company, it was amazing. Thank you

March 5, 2024
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi Lesley, Thanks for the review, we're so glad you were happy with the service. Emma

Rated 5 out of 5 stars

Great customer service

Great customer service, keen to get the work done as soon as possible, communicating with me throughout the repair, repair looks spot on. Thank you!

March 1, 2024
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi, thanks for the review! Emma

Rated 5 out of 5 stars

Consistent updates and friendly staff

Fix auto kept me updated throughout my repair process and completed the work very quickly, the car was picked up and delivered to my home address alleviating any stress and the car was returned in excellent condition even washed and polished, excellent company

February 22, 2024
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

HI James, we really appreciate you taking the time to leave a review. Thanks for the kind words, Emma

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt, maintained communication channels really well, customer service went above and beyond expectation and the repair was seamless.

February 5, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Ishani, we appreciate your review, Thanks Emma

Rated 5 out of 5 stars

Excellent service

Excellent service. The car looks really good now. Thanks Emma for looking after us!

February 19, 2024
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Thanks for your review Steve, Kind Regards Emma

Rated 5 out of 5 stars

Really happy with the service

Really happy with the service, it was fast, professional and every person I met along the way was so helpful, informative and friendly. Thank you!

February 15, 2024
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

HI Leila, thank you for your review, Thanks Emma

Rated 5 out of 5 stars

Nissan Juke

Fixauto did amazing repair on my car.I am pleased with the outcome.Howeverl gt frustrated when they took longer time than 3-5 working days as they advised before picking my car for repair.Overally they have done a brilliant job.

February 16, 2024
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi Cecilla, thank you for your kind words, we appreciate it. Thanks Emma

Rated 5 out of 5 stars

The best experience from Fix auto received from start to finish

From start to finish, the staff were very professional and went over and above to help me and answer my questions. The repair was quick and looked brilliant when the car was returned. It had even been polished and looked brand new.

February 7, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Janet, we appreciate you taking the time to leave a review, Many Thanks Emma

Rated 5 out of 5 stars

Really great customer service from the…

Really great customer service from the initial booking in process all the way throughout keeping me informed along the way. Always happy to answer any questions we had too.

January 5, 2024
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi Nick , we appreciate your kind words. Thanks Emma

Rated 5 out of 5 stars

Outstanding customer care

Absolutely brilliant customer service from the whole team. My courtesy car was driven over to me but special thanks to Abbie. Her communication and understanding was outstanding. Nothing was too much trouble and very friendly.

January 18, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Debbie, thanks for taking the time to leave a review. Many Thanks Emma

Rated 5 out of 5 stars

Great service

Great service. Really quick plus car looks just as it did before

December 22, 2023
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Thanks for leaving a review Pat, Regards Emma

Rated 5 out of 5 stars

Couldn’t be happier

Couldn’t be happier, had to have a new bumper after someone went into back of me , not only is job perfect they also took all the hassle off me by arranging a courtesy car. A special mention to Abbie who was brilliant to deal with and also Tony. Couldn’t recommend highly enough.

January 5, 2024
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi Danny, thanks for taking the time to leave a review. We appreciate it, Kind Regards Emma

Rated 5 out of 5 stars

Fantastic Repair

Excellent communication during the whole process simplified by easy communication over WhatsApp.

The repairs carried out were fantastic and with an extremely quick turnaround.

December 15, 2023
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi Michael, thank you for your great review. Regards, Emma

Rated 5 out of 5 stars

Great job

Great job , friendly staff

December 4, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Thanks Andre, we appreciate it. Regards Emma

Rated 5 out of 5 stars

They did a sterling job on repairing my…

They did a sterling job on repairing my car which was keyed on every panel. The customer service has been excellent too.

December 1, 2023
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Thanks for taking the time to leave a review Andy, we appreciate the comments. Thanks Emma

Rated 5 out of 5 stars

Great communication from start to…

Great communication from start to finish, explaining the full process & delivery of my car back to how it was before the accident.

November 16, 2023
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi Tony, Thank you so much for the review, we really appreciate it. Thanks Emma

Rated 5 out of 5 stars

GREAT SERVICE

I was kept informed on how the repair was going by Abbie, the repair itself was fantastic, and the car was returned quicker than expected,I will definitely recommend Fix Auto.

November 8, 2023
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Good Afternoon Mr Freedman, thank you so much for leaving a review. We really appreciate you taking the time. Thanks Emma

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