Fix Auto UK - Fix Auto Harlow Reviews 302

TrustScore 5 out of 5

4.8

4 South Place, Harlow, CM20 2AN Essex, Cambridgeshire, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I appreciate all contact by WhatsApp - at least everything in black white. Bit perturbed when text said excess and also VAT element of the job payable etc. had to clarify this. Taking pictures not my... See more

Company replied

Rated 5 out of 5 stars

1st class job from delivery of vehicle to receiving the car back after repair. The transition of the different steps could not have been smoother. Vey friendly staff and excellent work as well and a q... See more

Company replied

Rated 5 out of 5 stars

Great experience, from start to finish. Car places can sometimes feel slightly intimidating. From walking into Fix auto the service was outstanding. From being greeted by the girls on reception, to b... See more

Company replied

Rated 5 out of 5 stars

I cannot fault my experience of Fix Auto Harlow! The repair on my car was literally amazing and the customer service I received from Abbie was superb. She was so helpful and reassuring and kept me upd... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 4 South Place, Harlow, CM20 2AN, Essex, Cambridgeshire, United Kingdom

  • 01279 439256

4.8

Excellent

TrustScore 5 out of 5

302 reviews

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Rated 5 out of 5 stars

Consistent updates and friendly staff

Fix auto kept me updated throughout my repair process and completed the work very quickly, the car was picked up and delivered to my home address alleviating any stress and the car was returned in excellent condition even washed and polished, excellent company

February 22, 2024
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

HI James, we really appreciate you taking the time to leave a review. Thanks for the kind words, Emma

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt, maintained communication channels really well, customer service went above and beyond expectation and the repair was seamless.

February 5, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Ishani, we appreciate your review, Thanks Emma

Rated 5 out of 5 stars

Excellent service

Excellent service. The car looks really good now. Thanks Emma for looking after us!

February 19, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Thanks for your review Steve, Kind Regards Emma

Rated 5 out of 5 stars

Really happy with the service

Really happy with the service, it was fast, professional and every person I met along the way was so helpful, informative and friendly. Thank you!

February 15, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

HI Leila, thank you for your review, Thanks Emma

Rated 5 out of 5 stars

Nissan Juke

Fixauto did amazing repair on my car.I am pleased with the outcome.Howeverl gt frustrated when they took longer time than 3-5 working days as they advised before picking my car for repair.Overally they have done a brilliant job.

February 16, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Cecilla, thank you for your kind words, we appreciate it. Thanks Emma

Rated 5 out of 5 stars

The best experience from Fix auto received from start to finish

From start to finish, the staff were very professional and went over and above to help me and answer my questions. The repair was quick and looked brilliant when the car was returned. It had even been polished and looked brand new.

February 7, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Janet, we appreciate you taking the time to leave a review, Many Thanks Emma

Rated 5 out of 5 stars

Really great customer service from the…

Really great customer service from the initial booking in process all the way throughout keeping me informed along the way. Always happy to answer any questions we had too.

January 5, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Nick , we appreciate your kind words. Thanks Emma

Rated 5 out of 5 stars

Outstanding customer care

Absolutely brilliant customer service from the whole team. My courtesy car was driven over to me but special thanks to Abbie. Her communication and understanding was outstanding. Nothing was too much trouble and very friendly.

January 18, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Debbie, thanks for taking the time to leave a review. Many Thanks Emma

Rated 5 out of 5 stars

Great service

Great service. Really quick plus car looks just as it did before

December 22, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Thanks for leaving a review Pat, Regards Emma

Rated 5 out of 5 stars

Couldn’t be happier

Couldn’t be happier, had to have a new bumper after someone went into back of me , not only is job perfect they also took all the hassle off me by arranging a courtesy car. A special mention to Abbie who was brilliant to deal with and also Tony. Couldn’t recommend highly enough.

January 5, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Danny, thanks for taking the time to leave a review. We appreciate it, Kind Regards Emma

Rated 5 out of 5 stars

Fantastic Repair

Excellent communication during the whole process simplified by easy communication over WhatsApp.

The repairs carried out were fantastic and with an extremely quick turnaround.

December 15, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Michael, thank you for your great review. Regards, Emma

Rated 5 out of 5 stars

Great job

Great job , friendly staff

December 4, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Thanks Andre, we appreciate it. Regards Emma

Rated 5 out of 5 stars

They did a sterling job on repairing my…

They did a sterling job on repairing my car which was keyed on every panel. The customer service has been excellent too.

December 1, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Thanks for taking the time to leave a review Andy, we appreciate the comments. Thanks Emma

Rated 5 out of 5 stars

Great communication from start to…

Great communication from start to finish, explaining the full process & delivery of my car back to how it was before the accident.

November 16, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Tony, Thank you so much for the review, we really appreciate it. Thanks Emma

Rated 5 out of 5 stars

GREAT SERVICE

I was kept informed on how the repair was going by Abbie, the repair itself was fantastic, and the car was returned quicker than expected,I will definitely recommend Fix Auto.

November 8, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Good Afternoon Mr Freedman, thank you so much for leaving a review. We really appreciate you taking the time. Thanks Emma

Rated 5 out of 5 stars

After my insurance company failed to…

After my insurance company failed to help me in any way! Abbie from Fix Auto Harlow went above and beyond to try and help me resolve my issue. I will be recommending anyone to come here.

October 30, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Millie, I have passed your kind words on to Abbie. Thank you, Emma

Rated 5 out of 5 stars

My car was scratched and dented by an…

My car was scratched and dented by an unknown driver. Insurance company arranged for Fix Auto in Harlow to do the repairs.
Fix Auto arranged to pick up my car and gave me a curtesy car (did not need to ask them) They team gave excellent communication and kept me in the loop during the repair process. It told 10 days for the car to be repaired (I was expecting it to be longer). The car looks like new , cannot see any dents or scratches.
Many Thanks.

October 27, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Geoff, thank you for your lovely review. We appreciate your kind words. Thanks Emma

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