Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... See more
Company replied
Location
Switch locationUnit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
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See what reviewers are saying
Very pleasant staff from dropping off car and picking repaired Car up. They did a fantastic job.
Car looked like new after damage and car was cleaned thoroughly for pick up. Side mirror was damaged by the insurance delivery lorry but the manager offered to fix it for free out of courtesy! Very go... See more
Company replied
The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get i... See more
Company replied
Company details
About Fix Auto UK - Fix Auto High Wycombe
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, United Kingdom
- 01494 450088
4.6
Excellent
250 reviews
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Reply from Fix Auto UK - Fix Auto High Wycombe
Thank you for your kind review. We shall pass on your comments to the team.
It was a stress free experience
It was a stress free experience. My car was picked up from my home. The gentleman who delivered the car was very professional.
When my car was ready, it was delivered to me without any hassle. I was informed when the driver was due.
The driver who brought the car back was very courteous and professional.
On the whole I was impressed with their service.
January 22, 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Johnathan Sivagnanam,
We appreciate you taking the time to leave us a review. We're happy to hear that the pick-up and delivery of your car was a stress-free experience. It's great to know our drivers were professional and courteous.
Michael Wright, Fix Auto UK
Very professional service from start to…
Very professional service from start to finish.
January 15, 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Mr Patrick Murphy,
We appreciate you taking the time to share your positive experience with our service. We are so glad to hear that you found our service professional.
Sandra Kluba, Fix Auto UK
The time taken to repair my car was…
The time taken to repair my car was unreasonable. The communication could have been a lot better. However when the car was returned yesterday it looked like they have made a good job. Following my complaints they did get me a decent loan car.
January 9, 2026
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi Stephen
Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.
We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.
We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.
Best regards,
Fix Auto High Wycombe
Efficient and clear communication
All communications were clear and efficient in fixing my car following a no fault accident.
Pick up and return of the car was performed as expected and the repair looks great
December 11, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
Mrs Jacqui Bird,
We appreciate your feedback and 5-star rating! We're happy to hear that our communications were clear and efficient, and that the car repair met your expectations.
Sandra Kluba, Fix Auto UK
Reply from Fix Auto UK - Fix Auto High Wycombe
We're happy to hear that you are pleased with our work. Thank you for sharing your positive experience with us.
Sandra Kluba, Fix Auto UK
Great job.
II was really pleased with the finish and the job didn't take that long. The chap who brought the courtesy car was charming and efficient. The lady at the office was very informative about timescales and progress. Great job!
December 5, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
We're happy to hear that you were pleased with the work we did and its timely completion. We appreciate your kind words regarding our team's efficiency and helpfulness. Thank you for your positive feedback!
Sandra Kluba, Fix Auto UK
Give us ur car back on time amazing…
Give us ur car back on time amazing customer service
December 4, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
We're glad you enjoyed our amazing customer service and that your car was returned on time! Thank you for your feedback.
Sandra Kluba, Fix Auto UK
Great service
Great service. Came to my house to pick up my car. Gave me an insurance replacement car. Did a thorough check of both car car conditions to avoid future disputes.
Gave me good communication throughout.
The prepare was done perfectly, they even cleaned my car inside! And it was messy from kids!! So thank you for that.
Dropped my car back to my home afterwards. No problem's, would use again and recommend.
December 2, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
We're happy to hear that you had such a positive experience! It's great to know that you were pleased with our service, the replacement car, and our communication. We appreciate your recommendation and are glad we could make the repair process smooth for you.
Sandra Kluba, Fix Auto UK
Very good service and very good repair.
Very good service and very good repair.
Staff were very polite and helpful.
November 21, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
We appreciate your feedback and are glad you were satisfied with our polite staff and repair service. Thank you for taking the time to share.
Sandra Kluba, Fix Auto UK
Helpful employee delivered a loan car
Helpful employee delivered a loan car, my vehicle repaired within the time stated, excellent body work repair, looks good as new!
November 13, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
We're happy to hear that our employee was helpful and your vehicle was repaired promptly with excellent results. Thank you for your positive feedback!
Sandra Kluba, Fix Auto UK
Very happy with repairs and courtesy car
FixAuto contacted me by phone after insurance authorisation, to book a repair time,and warned me that my car would be needed by them for 5-12 working days. They offered a courtesy car and came to my house to collect my car and leave the courtesy car, which was a brand new vehicle, very clean. On Day 12 they phoned me to arrange return, bringing my car back to my house on time. The repair looks perfect and everything worked well. Their delivery driver was affable and knowledgeable
November 20, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
We appreciate you taking the time to share your experience. We're glad the repair and courtesy car service met your expectations, and that our delivery driver was helpful. It's great to hear that everything worked out well for you.
Sandra Kluba, Fix Auto UK
Very easy and smooth couldn’t recommend…
Very easy and smooth couldn’t recommend this more!!
November 13, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
We're so glad that you had such an easy and smooth experience! Thank you for recommending us; we appreciate it. Please feel free to complete the BMW survey.
Kind regards
Michael Wright, Fix Auto UK
Excellent job
Excellent job. Friendly and efficient service. Loan of a very respectable courtesy car.
November 4, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
We appreciate your kind words and 5-star rating! We're so glad you received friendly, efficient service and a very respectable courtesy car.
Helpful, polite and courteous staff
All the staff we met or spoke to on the phone were very helpful and courteous. The car came back in an immaculate condition.
October 28, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
Mrs Amanda Foster,
We appreciate your 5-star review! We're happy to hear that you found our staff helpful and courteous and that you were pleased with the condition of your car.
Fix Auto UK
Car repair
The car was repaired to a very high standard and came back looking like new.
October 10, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
Nikki,
We're happy to hear that the car's repair met your expectations, and we appreciate your positive feedback on the high standard achieved.
Fix Auto UK
Great communication, service and repair
Great communication, efficient and effective service and great repair.
October 8, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
James,
We appreciate your review! We're so glad to hear you were happy with our great communication, efficient service, and effective repair work.
Fix Auto UK
Polite
The people I came into contact with on the phone and in person were courteous, polite and were true to their word.
September 23, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
Alison Twycross,
We're happy to hear that our team members were courteous and true to their word! Thank you for taking the time to share your positive experience with us.
Fix Auto UK
Very pleased with the repairs to our…
Very pleased with the repairs to our car,a job well done.
September 22, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
Ms J Atkinson,
We appreciate you taking the time to share your feedback. We're happy to hear that you were pleased with the car repairs.
Fix Auto UK
Excellent service
Excellent service all the way though including following up on a couple of minor adjustments after the main repair
Sandra was excellent, easy to detail with and responsive whenever I called or emailed
August 18, 2025
Reply from Fix Auto UK - Fix Auto High Wycombe
Fiona,
We appreciate you taking the time to leave us such a fantastic review! We are so glad to hear that you received excellent service and that you were pleased with how we handled the follow-up adjustments.
Fix Auto UK
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