Fix Auto UK - Fix Auto Hoddesdon Reviews 

Fantastic, excellent customer service, excellent communication, went over and above board to help me. Car perfect on return, even valeted it inside and out, would recommend.

GREAT STAFF!

Experienced Great customer service from Rob & Kerry always happy to help everyone!

Specially the man who sits in the corner of the office in the estimating department Andy!

Hope you all have a great day!

My car got sent to Fix Auto for repair through my insurers and I couldn't have been happier with their service.

Initially it was going to take a week for the repairs to be completed, but I had my car delivered back to me within 24 hours, cleaned inside & out.

Everyone I spoke to was super friendly and helpful - especially Rob!

Will definitely be using Fix Auto again - thank you!

Very polite and helpful. Excellent service.

This company fixed my van through a third party insurance claim. From start to finish, they kept me informed, and did an absolutely superb job on my van in super quick time. I can’t recommend them enough. Hopefully don’t need to use them again very soon but they deserve their five stars from the customer service team to the professionalism and expertise of the whole team.

They repaired my car very well all on time picked up and delivered a extremely clean and tidy car thanks

This garage was used via my insurance.
Their communication is poor. Car was originally booked in for 7th March 2022 called me 8.30 am on day to tell me parts haven't arrived! Went in on 21st March. ano contact from them, 4 weeks later I'm chasing them for updates. Completion date changes daily.
Finally got car back Mid April, but advised waiting on a seal, we will contact you when in.
I called Dec 2022 advised part not in will chase supplier, called again Jan 2023 advised same. called today 03/03/23 to be told part has been in since july 2022. Spoke to manger Rob who said it had actually been in since May 22.
Was told letter sent and calls made to me. Asked why VM was left, was told if you had VM facility we would have done. In fact I do please explain why no one left me a VM. as nothing received

They lie to you to get you off phone!

If your insurance sends you here ask them for another garage.

Really lovely warm people. They cared about repairing the car and were so helpful.

Fix auto hoddesdon and kindertons was awesome!!!!
What an amazing job on my Audi! Office staff was outstanding, Jolie kept me updated regularly and Rob and Kerry just seem to go that extra mile with their outstanding customer service. The quality of the work carried out is beyond outstanding. Would highly recommend this repairer.

Great service from Fix Auto Hoddeson. Lovely people and they did a great job. Told me exactly what was going on at all times.

Picked up the car and brought it back without any fuss. Repair was good and they managed my expectations of timings for completion. Reassuring on the phone. Thank you

Friendly, quick, helpful and great work on my VW. No complaints!

I am absolutely delighted with the service I have received from Fix Auto. Everyone I have dealt with have been kind, considerate and helpful - and I do mean everyone from the ladies ringing from the office to the gentleman that collected and returned my vehicle. Everything was fully explained to me from start to finish.
Thank you all so very much.

From start to finish I was kept up to date with the repair progress.
Lovely facilities and staff.
Excellent job on the repair.
Thank you

I was very pleased with my car, when they brought it back, they even touched up other parts of colour because they had left over

Very friendly and helpful. Car collection and return were organised to suit my availability.

I can not praise the Hoddesdon garage fix auto enough . From start to finish they were brilliant, The staff were so so kind and friendly , keeping me in touch with what was happening with my car . The gentleman who delivered my car was so lovely and professional, my car looked like it had never been in an accident. I was so happy with the service I had from Hoddesdon garage. Thank you to everyone who had anything to do with my car

My car went in for repair Wednesday and back by Thursday afternoon, I was very impressed with the speed of completion. Great service

Not only was every, down from the telephone calls, quotes and collecting the car, amazingly helpful and friendly, they did a suburb job on my car. Not only was the work great, they cleaned the car inside and out. I also gave birth to my third child while they was working on my car and when they brought it back they brought me a gorgeous bunch of flowers and a congratulations card. I couldn't be more appreciative and just shows what lovely people there are out there. Thank you all again xxx