Everyone we spoke to/ meet Were very polite, nice, considerate.. The pickup/delivery men were great, good banter.
Company replied
Location
Switch locationUnit 1, Charlton Mead Lane, EN11 0DJ Hoddesdon, Hertfordshire, GB
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See what reviewers are saying
My car was taken here via insurance company. The support that every single person I crossed paths with was exceptional - nothing was too much to ask, and I felt informed and updated constantly through... See more
Company replied
Firstly, I was very pleased that FixAuto worked to return my car at lunchtime on 24th Dec. As I was going away 31st dec and they were shut from lunchtime 24th to 5th Jan. Unfortunately there are 3 f... See more
Just wanted to thank all the team at Fixauto Hoddesdon for the fantastic repair that has been carried out on my Audi.The admin team kept me informed of progress of the repairs all the way through.The... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 1, Charlton Mead Lane, EN11 0DJ, Hoddesdon, Hertfordshire, United Kingdom
- 01992 551069
4.8
Excellent
144 reviews
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Very efficient service
Very efficient service. They arranged to have my car picked up and dropped off after the work was completed. The work done was excellent and communication was efficient too!
January 20, 2022
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good Morning Suzanne. Thank you very much for your kind words. We will pass them on to the team. Have a great weekend.
Excellent service
Excellent service
Excellent service. Kept me informed. Excellent repair work and car delivered back sparkling. Perfect!
January 13, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good Morning Martin. Thank you very much for your kind words. We will pass them on to the team. Have a great weekend.
Excellent service & repair completed…
Excellent service & repair completed faster than expected. Staff always helpful & curtious
January 8, 2022
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good Morning Gordon. Thank you very much for your kind words. We will pass them on to the team. Have a great weekend.
Excellent service
Excellent service. Kept me informed. Excellent repair work and car delivered back sparkling. Perfect!
January 6, 2022
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good Morning Stella. Thank you very much for your kind words. We will pass them on to the team. Have a great weekend.
Very helpful and polite
December 24, 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good afternoon Joe. Thank you very much for your kind words. We will pass them on to the team. Have a great weekend.
Excellent service from Fix Auto
Excellent service from Fix Auto. Lovely staff and a great repair job completed. Many thanks
December 9, 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good afternoon Diane. Thank you very much for your kind words. We will pass them on to the team. Have a great weekend.
I was very happy with the work they did
November 25, 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good afternoon Karen. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
My car was collected from my home at…
My car was collected from my home at the arranged time. Communication during the repair was excellent with a friendly efficient service.
Quality of repair was superb and carried out in minimal time frame.
An impressive all round performance.
November 18, 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good afternoon John. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good afternoon Gary. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Rob and team was professional
Rob and he’s team was professional, friendly and efficient from the word go,, communications was clear and concise with updates via the app. I trusted they would fix my car to the original state and the outcome was superb as expected.
November 11, 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Marco. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
The actual work was good
The actual work was good, your communication was rather poor, we were told that they expected to return the car on Friday 29th, having had no confirmation either way, we assumed that it would be coming back then. By about 4:30 my wife phoned and was told it was not coming, probably Monday, again no communication till just before lunch time.
November 2, 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Thank you very much for your kind words, we are sorry that you felt the communication was rather poor, however I can see that you were updated regularly with the 'estimated' completion date which we did indeed meet. A message was left for you and unfortunately due to the late completion time, delivery was made for the following working day as you were unable to collect.
Amazing paint work done to my car and…
Amazing paint work done to my car and wonderful staff
October 26, 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Excellent friendly service.
October 21, 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Tracy. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Great service
Great service. Car was fixed quickly collected from me at work and dropped back off to my requested location. Was brought back in pristine condition, had, had a full valet. Great service, couldn’t have asked for more.
October 20, 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Jessica. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Great customer service..and a excellent…
Great customer service..and a excellent repair
October 20, 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Stephen. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Drivers wheel arch damage
Had a no fault accident & my AA insurance recommended Fix Auto Hoddesdon for damage to my car. From assessment of damage to ordering parts & fixing the damage, took approximately 4weeks. Happy with the work done, car looks like it has never had any damage to it. Impressive
October 15, 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Joyleen. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Absolutely rubbish nothing else to say.
October 8, 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Mr Harris, Many thanks for the review. I am sorry that you felt our services were not what you expected, however you are fully aware that the problems you encountered with your vehicle were unrelated to Fix Auto Hoddesdon nor accident and were in fact due to poor maintenance by you. You also had this confirmed to you by the Vauxhall Main dealer via laptop diagnostic.
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning David. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
Helpful garage
Helpful garage, this was chosen by the AA. Efficient and effective service.
October 7, 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Helen. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
The staff were very friendly
The staff were very friendly. My car was cleaned inside and out and looked brand new. Very happy with the repairs and service provided
October 1, 2021
Reply from Fix Auto UK - Fix Auto Hoddesdon
Good morning Rosa. Thank you very much for your kind words. We will pass them on to the team. Have a great day.
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