Thank you for fixing our car so quickly. We only put the car yesterday and its ready for a collection today! Thank you for cleaning the interior also. I didn't expect that. Super fast service and easy... See more
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My car required returning for 2 items to be attended to that were missed when the car was in for repairs the first time. These items were fixed within 2 hours of dropping the car off which was ver... See more
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Excellent service from Fix Auto Inverness. They did a massive job on my car and the quality of work was outstanding. What impressed me most was that they always kept to the agreed timeline and kept me... See more
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I had the pleasure of dealing with an incredible young lady, Shannon, and I honestly can’t praise her enough. She went above and beyond to make sure my car was booked in and repaired as quickly as... See more
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Company details
About Fix Auto UK - Fix Auto Inverness
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Burnett Road, IV1 1TF, Inverness, United Kingdom
- 01463 232 036
4.2
Great
169 reviews
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Ashgrove Inverness
Ashgrove Inverness - They did a great job on my car the wee things that had to go back to be done were done quickly! I especially want to mention Shannon she is an asset to your company has excellent customer service skills friendly, welcoming and made sure you know the process and explained everything clearly!
October 9, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your positive feedback. We're happy to hear that you were pleased with the work completed on your car and that the minor adjustments were resolved promptly. We value your comments regarding our team member's customer service skills.
1 star is too high had car for a week…
1 star is too high had car for a week and didn’t move or get looked at. I then complained as my 86 year mother couldn’t use a courtesy car but needed her car fixed after complaining to head office her car was ready end of the second week. Shannon on reception was rude, unhelpful ans unprofessional will never use this company again down to customer service no update, phone never answered and rude when attending reception shame as repair ok.
Amy in the Elgin office is a clear asset to the company and could train Shannon!
October 2, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate you bringing this to our attention. We are sorry to hear about the delay in the repair and the unsatisfactory service you experienced, especially regarding the difficulty your mother faced. We'll address your concerns to improve our service. We value your feedback. I will pass your nice comment to Demi in Elgin
Staff kept me fully updated on all…
Staff kept me fully updated on all aspects of the repair
September 30, 2025
Reply from Fix Auto UK - Fix Auto Inverness
We're happy to hear that our staff kept you informed about your repair. Thank you for your positive feedback; we appreciate it.
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words! We are so glad you enjoyed your experience with our team.
Fix auto failed to put bulb into new…
Fix auto failed to put bulb into new headlight unit and so I wasted much time when I got home trying to work out what was the fault. During this time Fix Autos solution was for me to bring car in to their workshop - this would have required a 4 to 5 hour journey. However, they did promptly post the bulb to me and I fitted the bulb myself
Also, I had requested Fix auto to check steering as the accident had caused the steering wheel to become about 5 to 10 degrees out of alignment. This was not recorded during assessment and hence was not carried out.
September 10, 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your feedback and regret the issues you experienced with the bulb installation and the steering alignment check. We're sorry for the inconvenience caused by the bulb fitting. We will review our processes to prevent similar situations in the future.
Reply from Fix Auto UK - Fix Auto Inverness
We're glad you appreciate our team's professionalism. Thank you for your continued trust in our services!
Once my car was booked in it only took…
Once my car was booked in it only took just over a week to get it back. However I did have to wait several weeks for them to take the car in for repair due to lack of courtesy cars.
September 1, 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your feedback. We're glad the repair was completed quickly. We regret the wait for the booking due to limited courtesy cars and are working to improve this.
Good Job Done.
There were a few mixed messages regard in a completion date but, once sorted out, in fact I couldn’t fault the service. I wonder if it’s more about me and my love for my car that exacerbated my experience. Staff were great (Shannon in particular was very helpful and tolerated my phone calls very well); the job was first rate. Thanks to FixAuto Inverness.
August 22, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your feedback! We're glad the service met your standards and that our staff were helpful. We'll address the communication issues to ensure a smoother experience in the future. Thank you for choosing us!
Five star, Flawless experience
Great service, couldn't fault a thing, great communication from start to Finnish. Great online app also to track how your car is going through the different stages of the process. Has to be said that they are a Very well organised team. Highly recommended.
August 19, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate you taking the time to leave us such a fantastic review! We're so glad you found our service great and the communication excellent. It's great to hear you liked the online app and that you found our team well-organised.
Insurance claim
Delighted car is fixed. However, receptionist was a bit miss informed. Had to phone insurance about this. Car seems to have gained a few miles. Had a passenger too.
July 25, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We're glad your car is fixed. We apologise for the misinformation from our receptionist. I will look into any extra miles / passengers as I cannot see this being the case
Determined to overcome all emerging issues.
Very grateful for their determination to overcome all the issues that emerged during the process. Well done all round.
July 2, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your positive feedback and are so glad we could resolve the issues that arose. Thank you for acknowledging our team's hard work and determination.
Reply from Fix Auto UK - Fix Auto Inverness
Lewis Macinnes,
We appreciate your 5-star review! We're happy to hear that you were pleased with our excellent service and updates on your repair.
Ecxellent service, I had to wait quite a while before…
Excellent service, I had to wait quite a while before getting my car in, but once a curticy car was available the whole process was very efficient the staff were lovely and very helpful
June 3, 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate you taking the time to share your feedback. We're happy to hear that our staff were helpful and that the process was efficient once underway. We will pass your comments on.
Good work
My car repair was promised to complete on Friday 30th, but didn't get it back until 4th of June.
The repair seems to have been done to a high standard. No trace of it visible at all. Would have got 5 stars if I'd got it back as originally promised.
June 4, 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate you taking the time to leave us a review. We're glad the repair quality met your expectations. We apologise that the completion of your car repair was delayed, and we missed our initial promise.
My experience.
The girls in reception were extremely helpful and polite. The car was returned as it had just left the showroom. Extremely happy with the quality of the work that was done on my car. Thank you.
April 22, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We are so pleased to hear that you had a positive experience with our team. We strive to provide excellent customer service and are happy to know that our team was able to meet your expectations. We appreciate your kind words and are glad you were happy with the work done on your car.
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words and are glad to hear that we were able to assist you with your queries promptly and effectively.
Punctual service
The courtesy car drop off and my repaired car return were punctual .
March 25, 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words and are glad to hear that you had a positive experience with our service. We strive to provide our customers with the best possible service, and we're happy to hear that we met your expectations.
Great customer service from Lisa who…
Great customer service from Lisa who kept me informed all the way through the process, and a fantastic repair job done, as good as new.
March 17, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words! We're thrilled to hear you were so pleased with Lisa's service and the quality of the repair.
Great service
So efficient. Was able, via a website, to get an update whenever I wanted. That was regularly updated. Also, the staff were so helpful, courteous and friendly. The job was done earlier than expected, which is an added bonus.
March 11, 2025
Reply from Fix Auto UK - Fix Auto Inverness
We're thrilled to hear about your positive experience! It's wonderful to know that our website provided you with the updates you needed and that our staff was helpful and friendly. We're also delighted that the job was completed ahead of schedule. We strive to provide our customers with the best possible service, and your feedback is greatly appreciated.
1st class service kept updated
1st class service kept updated
Courtesy car supplied
Great to deal with
March 7, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for your kind words! We are thrilled to hear you were happy with our service. We strive to provide our customers with a positive experience and we're glad we were able to meet your expectations.
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