Good communication throughout. Great work on repairing the car as looks as good as new again. Work completed earlier than expected. Overall very pleased and would recommend.
Company replied
Unit 16 Astley Way, Swillington, LS26 8XT Leeds, West Yorkshire, GB
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Good communication throughout. Great work on repairing the car as looks as good as new again. Work completed earlier than expected. Overall very pleased and would recommend.
Company replied
Everything was really good. The young lad was really good. But the only problem was that when I got there I was face timed and personally I'm sorry but I thought was stupid. Why nobody could come and... See more
Company replied
All done quickly and a good result. Courtesy car arrived when they said both bringing and collecting it and very pleasant guy who brought it. Queries beforehand where answered speedily. A good exper... See more
Company replied
My repair was done through my insurance and they made contact with me the next day with a date for repair that fitted in with a holiday. Upon returning the repair had been done expertly and I certainl... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Unit 16 Astley Way, Swillington, LS26 8XT, Leeds, West Yorkshire, United Kingdom
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Wow - Darren is amazing. Such fantastic customer service - I actually felt as if I knew him!
My car is immaculate inside and out. I cannot thank Darren enough for his excellent communication skills and sheer hard work. Thank you 😊

Reply from Fix Auto UK - Fix Auto Leeds South
Josh who collected & delivered my car was very helpful & friendly
The repairs to my car are excellent

Reply from Fix Auto UK - Fix Auto Leeds South
Driver was very helpful and service was very good.

Reply from Fix Auto UK - Fix Auto Leeds South
Amazing from start to finish ...they came picked car up .... started work quickly as they had a spare slot.... came and deliverd it back all valeted and clean ..bodywork has been done good to a high standard .

Reply from Fix Auto UK - Fix Auto Leeds South
Everything went smoothly from the initial pickup to my collection a week later. Fix Auto did some cosmetic repairs as well as the claims repair - all to a high standard.
One disappointing aspect was that the courtesy car reeked of cigarette smoke. I appreciate though that Fix Auto cant control how previous users behave

Reply from Fix Auto UK - Fix Auto Leeds South
Job well done. Car valeted and cleaned. Pickup and drop off excellent and very courteous.

Reply from Fix Auto UK - Fix Auto Leeds South
Excellent service. Picked up by the very knowledgable Darren who explained everything to me, thank you your a star. Excellent repair carried out and big shout out to Jessica Teale who went above and beyond dealing with my enquiries. Thank you everyone at Fixauto Leeds South

Reply from Fix Auto UK - Fix Auto Leeds South
Really professional and friendly customer service. Darren, who collected and delivered my car back to me, was really thorough, friendly and helpful. I am extremely happy with the work carried out on my vehicle. It was both fast and efficient. The vehicle was returned in a clean and tidy condition. Thank you.

Reply from Fix Auto UK - Fix Auto Leeds South
Excellent service couldn’t fault anything they did from picking my car up to phone calls letting me know what was been done
The driver that picked my car up and re delivered my car after the repair was finished was extremely polite answering all my questions would definitely use fix auto again and recommend to family and friends

Reply from Fix Auto UK - Fix Auto Leeds South
excellent seamless and very professional service throughout, car was collected, repaired and returned on time. repairs are to a very high standard and I was particularly happy that my car had been professionally valeted inside and out. I would highly recommend this company without hesitation. Thank you

Reply from Fix Auto UK - Fix Auto Leeds South
Thank you so much for the repairs on my car it looks like brand new also a big thank you to the lovely driver who collected and brought it back he explained everything to me
Would highly recommend

Reply from Fix Auto UK - Fix Auto Leeds South
Amazing experience! I was kept informed when car will be picked up and dropped off. Quality of work is above all expectations. Car looks brand new. Even cleaned it inside and out for me. Highly recommeded. Thank you very much!

Reply from Fix Auto UK - Fix Auto Leeds South
The repair done to my vehicle were to a very high standard. Customer service was excellent.

Reply from Fix Auto UK - Fix Auto Leeds South
First class service from collecting my car to returning it completely refurbished and valeted. The driver collecting the car also gave good advice and did a good description on what would be involved while the vehicle was in their possession.

Reply from Fix Auto UK - Fix Auto Leeds South
Excellent service car returned clean and valeted, driver very friendly and helpful.

Reply from Fix Auto UK - Fix Auto Leeds South
Vehicle collected 30 mins early so it could be returned the same day. Car was repaired and returned on time before the end of the day. Car was picked up on a low loader and driven back to make sure there was no problems. Car valeted before returned.
Will use these again.

Reply from Fix Auto UK - Fix Auto Leeds South
My car went in for repair late 2021 after someone reversed into me, my bumper and bonnet needed re spraying, I then noticed a knocking noise so took it to a different garage who said my bumper wasn’t attached correctly! So I sent it back to fix auto and was absolutely appalled at the state of my car on return after they had it nearly three weeks, there’s white paint marks all down the passenger side, some very odd cement looking blob on my roof, they’ve clearly clipped a car on a test drive as my mirror is badly scraped and they must have left my back window down as the seat is covered in mouldy water marks! There’s what looks like an acidic hand print on my boot. I wish I never reported this incident at all as my car is now in a worse condition after been to fix auto twice than it was from the original crash! Staff that dropped my car off did nothing but moan about how useless the place is which is absolutely shocking! So to say I’m annoyed in an understatement! I was also promised a extremely good valet as the first time round it was a rushed job and the second time it hadn’t even been touched it was filthy and now I know it was to cover all the damage they had caused!! I’m now taking legal action to get this sorted and if you want my honest opinion stay well clear! They ruin cars not fix them!!!!

Reply from Fix Auto UK - Fix Auto Leeds South
Great service from the off thank you, my car went in after a RTC i had a booking for the 15th of March, but after my accident i noticed my lights weren't road legal, I called to ask for advice, within 24 hours my vehicle was collected and work planned for my vehicle, Anthony has done a fantastic job on my car, the repairs are like new. I got my car back like i got it when I first picked him up from the dealers the day I purchased it.
having the repairs guaranteed for 5 years is a weight off my mind.
would highly recommend for the service I have received.

Reply from Fix Auto UK - Fix Auto Leeds South
My car was damaged on the rear passenger side door late last year. It was picked up for repair on the 21st of January. When it was brought back on the 3rd of February I noticed it was dirty on the drivers side but let it pass because it was such a huge relief to get our own car back again as we like to go to the park every day with our dog. My disabled hubby hardly went out in the curtesy car ( we only did 16 miles) Washing our car the next day I noticed this weird stuff all over the bodywork of the car ? The chap who brought it back in that condition ( they later said it was caused by blowback ?) finally came to buff it off late in the afternoon on Friday the 25th of February (he was obviously in a rush and got some of it off but not all) in the intervening time I’d noticed the cover for the fuel tank didn’t sit flush anymore, water could get in ? I’d taken photos of the damage to the car . It was no where near where the cover is ! The cover sits flush? He said he’d come back , finish buffing and sort out the cover the week after…..I’m still waiting 3rd week on 🙄 What was funny was him denying he was the one who’d brought my car back. He said he’d valeted it inside , there was nothing to valet as I’d left the dog cover in after being let down with the first curtesy car after I’d spent hours cleaning it !
Update they are supposed to be coming next Friday the 1st of April to do the work they should have done back in January.

Reply from Fix Auto UK - Fix Auto Leeds South
Very happy with the courtesy car I received, phone calls were business like and Darren & Jason delivered excellent customer service. Thanks.

Reply from Fix Auto UK - Fix Auto Leeds South
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