Fix Auto UK - Fix Auto Leeds South Reviews 

116
TrustScore 4.5 out of 5

4.5

Unit 16 Astley Way, Swillington, LS26 8XT Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

Good communication throughout. Great work on repairing the car as looks as good as new again. Work completed earlier than expected. Overall very pleased and would recommend.

Company replied

Rated 4 out of 5 stars

Everything was really good. The young lad was really good. But the only problem was that when I got there I was face timed and personally I'm sorry but I thought was stupid. Why nobody could come and... See more

Company replied

Rated 5 out of 5 stars

All done quickly and a good result. Courtesy car arrived when they said both bringing and collecting it and very pleasant guy who brought it. Queries beforehand where answered speedily. A good exper... See more

Company replied

Rated 5 out of 5 stars

My repair was done through my insurance and they made contact with me the next day with a date for repair that fitted in with a holiday. Upon returning the repair had been done expertly and I certainl... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Leeds South

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 16 Astley Way, Swillington, LS26 8XT, Leeds, West Yorkshire, United Kingdom

  • 01132 430043

4.5

Excellent

TrustScore 4.5 out of 5

116 reviews

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4.5

All reviews

(116)

5,743 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good experience

Really straight forward & 0 stress experience after having someone drive into the back of me & cause damage to my car. Everyone was so helpful especially the guy who picked & dropped my car back off - he was very friendly & informative.

February 25, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Thank you for taking the time to leave a review for our company, it is truly appreciated!!

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish, from taking my first call and the drivers that dropped off. My car was bright back in first class condition and much cleaner than I sent it in. Very helpful throughout and sensitive to the flexibility I needed to bring the car in and drop off. Everyone I came in to contact with were all extremely friendly and customer focused 10/10

February 24, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Thank you for taking the time to leave a review for our company, it is truly appreciated!!

Rated 5 out of 5 stars

Really great service and repair

Really great service and repair. Collection staff were very friendly and knowledgeable and the team were very accommodating with our drop off time.

February 18, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Thank you for taking the time to leave a review for our company, it is truly appreciated!!

Rated 5 out of 5 stars

Great repair

Great repair to car following storm damage. Bodywork like new. Delighted with the standard of the work. Courteous staff always professional. Darren in particular was knowledgeable and friendly.

February 17, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Thank you for taking the time leave us a review, it is appreciated!!

Rated 5 out of 5 stars

Excellent service

Top job done repaired to better than before accident
Could not hope for better

February 3, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Thank you Mr Harper for taking the time to leave a review, it is appreciated.

Rated 1 out of 5 stars

Very poor service from Amelia

Very poor service from Amelia on reception. I was without a car for a week after being told I could just seller tape my head light together and the car couldn’t be booked in till February 22nd a month after someone hit it. U reported the accident on Friday 7th January and then the car got taken Monday the 10th I didn’t get a car till the Friday 14th very poor service

January 27, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

We are sorry you felt let down by our service, please email into hub@tfsmiths.co.uk and we can look into this for you.

Rated 5 out of 5 stars

Excellent service

The service was brilliant especially the guys that delivered the car, Darren in particular. They explained everything in full detail, great service would recommend to everyone.

January 20, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Thank you for taking the time to leave a review, we do appreciate this.

Rated 5 out of 5 stars

Great service

Great service - friendly, excellent customer service and fab repair job done.

January 17, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Thank you for taking the time to leave a review it is appreciated.

Rated 5 out of 5 stars

Fantastic service!

Great service from start to finish from fix autos! Lovely staff, fast and high quality repair & a lovely clean car delivered back to my door. Brilliant all round

January 13, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Thank you Louisa for taking the time to leave our feedback it is appreciated.

Rated 5 out of 5 stars

Nice friendly service

Nice friendly service, picked my car up and delivered to my front door.
Work is excellent, good as new...

December 7, 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Thank you Mr Jones!

Rated 5 out of 5 stars

our experience was extremely positive…

our experience was extremely positive and would recommend fix auto to anyone looking for excellent service. They are efficient in the handling of the repair and customer service second to none.

October 17, 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Thank you for your feedback.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, I have 3 vans in there now, one is currently with them, one van has been while but you cant help parts not been available. Fantastic communication from the team there

June 24, 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Micheldever Group Ltd always here for you. Thank you for taking the time to fill out the review we appreciate it. I will pass your comments on to all concerened.

Rated 3 out of 5 stars

Difficult to get a hold of

Difficult to get a hold of. Repair done in a timely manner however promised phone calls on status never happened and I did all the running around.
Was very disappointed that they didn’t clean the car after the repair.

April 15, 2021
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Reply from Fix Auto UK - Fix Auto Leeds South

Thank you Mr Riley for taking the time to leave us a review. I am sorry that you did not receive our usual service regarding updates and that the car was not returned clean. I will pass the comments on to all concerned. Many thanks Julie

Rated 5 out of 5 stars

Excellent service

Excellent service, constant updates, friendly staff on phones and delivery drivers. Can't fault any part of the service I've recieved.

March 25, 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Thank you Lisa for taking the time to leave a lovely review. We are so pleased you are happy with the service provided. I will pass your comments on to all concerned. Many thanks Julie

Rated 3 out of 5 stars

They good at they work it took over 2…

They good at they work it took over 2 months to get my car back. They done very nice job it like new A1 work

March 3, 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Thank you Mr Mc Dowell for taking the time to leave a review. We are very pleased you are happy with the work , I will pass your comments on to all concerned. Many thanks Julie

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