Good communication throughout. Great work on repairing the car as looks as good as new again. Work completed earlier than expected. Overall very pleased and would recommend.
Company replied
Unit 16 Astley Way, Swillington, LS26 8XT Leeds, West Yorkshire, GB
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Good communication throughout. Great work on repairing the car as looks as good as new again. Work completed earlier than expected. Overall very pleased and would recommend.
Company replied
Everything was really good. The young lad was really good. But the only problem was that when I got there I was face timed and personally I'm sorry but I thought was stupid. Why nobody could come and... See more
Company replied
All done quickly and a good result. Courtesy car arrived when they said both bringing and collecting it and very pleasant guy who brought it. Queries beforehand where answered speedily. A good exper... See more
Company replied
My repair was done through my insurance and they made contact with me the next day with a date for repair that fitted in with a holiday. Upon returning the repair had been done expertly and I certainl... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Unit 16 Astley Way, Swillington, LS26 8XT, Leeds, West Yorkshire, United Kingdom
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Really straight forward & 0 stress experience after having someone drive into the back of me & cause damage to my car. Everyone was so helpful especially the guy who picked & dropped my car back off - he was very friendly & informative.

Reply from Fix Auto UK - Fix Auto Leeds South
Fantastic service from start to finish, from taking my first call and the drivers that dropped off. My car was bright back in first class condition and much cleaner than I sent it in. Very helpful throughout and sensitive to the flexibility I needed to bring the car in and drop off. Everyone I came in to contact with were all extremely friendly and customer focused 10/10

Reply from Fix Auto UK - Fix Auto Leeds South
Really great service and repair. Collection staff were very friendly and knowledgeable and the team were very accommodating with our drop off time.

Reply from Fix Auto UK - Fix Auto Leeds South
Great repair to car following storm damage. Bodywork like new. Delighted with the standard of the work. Courteous staff always professional. Darren in particular was knowledgeable and friendly.

Reply from Fix Auto UK - Fix Auto Leeds South
Top job done repaired to better than before accident
Could not hope for better

Reply from Fix Auto UK - Fix Auto Leeds South
Very poor service from Amelia on reception. I was without a car for a week after being told I could just seller tape my head light together and the car couldn’t be booked in till February 22nd a month after someone hit it. U reported the accident on Friday 7th January and then the car got taken Monday the 10th I didn’t get a car till the Friday 14th very poor service

Reply from Fix Auto UK - Fix Auto Leeds South
The service was brilliant especially the guys that delivered the car, Darren in particular. They explained everything in full detail, great service would recommend to everyone.

Reply from Fix Auto UK - Fix Auto Leeds South
Great service - friendly, excellent customer service and fab repair job done.

Reply from Fix Auto UK - Fix Auto Leeds South
Great service from start to finish from fix autos! Lovely staff, fast and high quality repair & a lovely clean car delivered back to my door. Brilliant all round

Reply from Fix Auto UK - Fix Auto Leeds South
Nice friendly service, picked my car up and delivered to my front door.
Work is excellent, good as new...

Reply from Fix Auto UK - Fix Auto Leeds South
our experience was extremely positive and would recommend fix auto to anyone looking for excellent service. They are efficient in the handling of the repair and customer service second to none.

Reply from Fix Auto UK - Fix Auto Leeds South
Fantastic service, I have 3 vans in there now, one is currently with them, one van has been while but you cant help parts not been available. Fantastic communication from the team there

Reply from Fix Auto UK - Fix Auto Leeds South
Difficult to get a hold of. Repair done in a timely manner however promised phone calls on status never happened and I did all the running around.
Was very disappointed that they didn’t clean the car after the repair.

Reply from Fix Auto UK - Fix Auto Leeds South
Excellent service, constant updates, friendly staff on phones and delivery drivers. Can't fault any part of the service I've recieved.

Reply from Fix Auto UK - Fix Auto Leeds South
They good at they work it took over 2 months to get my car back. They done very nice job it like new A1 work

Reply from Fix Auto UK - Fix Auto Leeds South
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