All the staff involved in the repair of my car when it got hit were so helpful. They came and collected my car and dropped it off too once it was repaired which was a lifesaver with a young baby. The... See more
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Excellent repair, looks absolutely amazing! I’ve had great communication throughout, they kept me informed of every process and stage, great people to deal with, staff are lovely and gave me great... See more
Fix Auto are an excellent firm to deal with having polite and informative folks on the end of the phone. We were kept advised by text of each stage of progress regarding the repairs being carried o... See more
Excellent customer service from FixAuto Oswestry. Car went in after colliding with a badger and I was kept up to date with texts and phone calls from start to finish. Car was returned in excellent con... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Canal Side, Llanymynech, SY22 6EA, Oswestry, Shropshire, United Kingdom
- 01691 830793
4.8
Excellent
871 reviews
Asks customers to review
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Friendly professional approach from…
Friendly professional approach from staff and accomodating attitudes.
Curtesy car whilst being underpowered for my needs was clean and being from the same manufacturer as my own made transition easier.
June 19, 2026
Excellent customer service
Excellent customer service. Efficient and extremely helpful and responsive. I would highly recommend them.
June 20, 2026
Unprompted review
Very efficient.
Very efficient and kept me informed of progress at all time. Could not fault them to be fair. Good Job.
June 17, 2026
Unprompted review
Great service from start to finish
June 10, 2026
Good as new
Fix auto fixed my Audi which had been badly damaged in a crash- you can’t even tell as they did such a good job.
June 10, 2026
They were very helpful and kept me…
They were very helpful and kept me informed while my car was at the garage.stapp were also very nice
June 1, 2026
Unprompted review
A wonderful team
All the staff involved in the repair of my car when it got hit were so helpful. They came and collected my car and dropped it off too once it was repaired which was a lifesaver with a young baby. The car looks really great, maybe better than before? The communication was great, I never had to chase and was kept up to date throughout. Everyone I spoke to was kind and never made me feel stupid like I’ve experienced previously being a woman dealing with a garage. I’m very grateful for all your hard work and wish you the best.
June 8, 2026
Unprompted review
Great communication
The whole experience was made less painful by their good communication throughout.
June 8, 2026
Excellent repair
Excellent repair, looks absolutely amazing!
I’ve had great communication throughout, they kept me informed of every process and stage, great people to deal with, staff are lovely and gave me great confidence in them!
I had a quote on the day, and it was very competitive!
Hopefully, I won’t need to use them again, but if I ever have to have a repair on a car they would be my first choice, they come highly recommended! ⭐️⭐️⭐️⭐️⭐️
June 4, 2026
The repair and service provided was…
The repair and service provided was excellent. Neil was always happy to help.
May 21, 2026
Fix Auto are an excellent firm to deal…
Fix Auto are an excellent firm to deal with having polite and informative folks on the end of the phone. We were kept advised by text of each stage of progress regarding the repairs being carried on our car which took a lot of the wondering and worrying associated with waiting to get the car back in the road.
The quality of the repairs was exceptional and our car looks ‘as new’ once more. Gary, who was responsible for collecting the car for repairs and delivering it back once done was very helpful and is an excellent ambassador for the company.
10 out 10 for everyone we dealt with over the phone. This really is a breath of fresh air in providing top class customer service.
Thank you Fix Auto!.
May 21, 2026
Unprompted review
We took our car In to FixAuto
We took our car In having had Freddie do an estimate for the insurance
When we took the car in we told Freddie we had an inquest on the Monday and needed the car to go there. He said he would try.
Sure enough Friday we got a call, paid and the car was delivered clean and tidy and available for the inquest. Thank you Freddie and thank you FixAuto
May 15, 2026
Unprompted review
Picked up my motorcycle from Fix Autos…
Picked up my motorcycle from Fix Autos Oswestry after they had repaired it following an interaction with a careless driver.
The repairs were excellent as was the whole experience of dealing with this company . From start to finish, communication from front of house through to workshop and management was speedy and efficient. Thanks to Martin and co for making the experience stress free and friendly. I wouldn’t hesitate to recommend this outfit.
Thank you. .
May 16, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent work and service on repairing…
Excellent work and service on repairing my car.
Excellent communication on the repair process from start to finish.
Very satisfied with all aspects from start to completion.
May 8, 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Ms. Williams
We appreciate you taking the time to leave us such a five star review. We are pleased to hear that you were satisfied with our work and the communication throughout the repair.
Lee Hitch, Fix Auto UK
Constant updates throughout and a great…
Constant updates throughout and a great job on my car
Thank you
April 29, 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Rockey
We appreciate you taking the time to leave us a review. We are pleased to hear you were happy with our constant updates and the work done.
Lee Hitch, Fix Auto UK
It was very good and are very happy…
It was very good and are very happy with the service I was given thank you
April 28, 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. O'Callaghan
We are very happy to hear that you were pleased with the service you received. Thank you for taking the time to leave us a review.
Lee Hitch, Fix Auto UK
Amazing customer service from the first…
Amazing customer service from the first day. Everybody is helpful and nothing is to much trouble. Freddie and the team kept us fully up to date and the paint work is amazing and we are very happy.
April 30, 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Miss Cleaton
We appreciate you taking the time to leave us a five star review. It is always good to hear that our team was helpful and accommodating, and that you're pleased with the paintwork. Thank you.
Lee Hitch, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Edwards
We appreciate you taking the time to share your positive experience. Thank you for taking the timed to leave a review.
Lee Hitch, Fix Auto UK
These guys are top notch
These guys are top notch
If you love your car this is the place to go
They let you know what's going on with your car so informative and explain in a way you will understand
Car came back clean and ready
Delivery to the door
Again I'm so impressed
April 28, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Field
We appreciate your kind words. We are pleased to hear that you were impressed with our informative service and the condition of your car upon its return. Thank you for taking the time to leave us a five star review.
Lee Hitch, Fix Auto UK
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