Brilliant communication from start to finish of my repair. All staff dealt with were friendly and professional. Brilliant job and car looks good as new
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All the staff involved in the repair of my car when it got hit were so helpful. They came and collected my car and dropped it off too once it was repaired which was a lifesaver with a young baby. The... See more
Excellent repair, looks absolutely amazing! I’ve had great communication throughout, they kept me informed of every process and stage, great people to deal with, staff are lovely and gave me great... See more
Everyone was so helpful and efficient…… Ladies in the office, Paddy who estimated my job and whoever fitted the new part…. Thank you…
Company details
About Fix Auto UK - Fix Auto Oswestry Welsh Borders
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Canal Side, Llanymynech, SY22 6EA, Oswestry, Shropshire, United Kingdom
- 01691 830793
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Constant updates throughout and a great…
Constant updates throughout and a great job on my car
Thank you

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
It was very good and are very happy…
It was very good and are very happy with the service I was given thank you

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Amazing customer service from the first…
Amazing customer service from the first day. Everybody is helpful and nothing is to much trouble. Freddie and the team kept us fully up to date and the paint work is amazing and we are very happy.

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
These guys are top notch
These guys are top notch
If you love your car this is the place to go
They let you know what's going on with your car so informative and explain in a way you will understand
Car came back clean and ready
Delivery to the door
Again I'm so impressed

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Helpful no nonsense staff
Helpful no nonsense staff
Who kept us informed throughout the process

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
excellent communication throughout the…
excellent communication throughout the process and repair work seems flawless

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
All departments I dealt with were…
All departments I dealt with were professional and really looked after the customer and kept them informed every step of the way.
Excellent service, would highly recommend.

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Great job
Great communication, very pleased with the results of the job

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Fantastic job
Fantastic job, I dropped my car off and picked up my courtesy car.They text me on where the car was on its repair journey and when it was ready to pick up. The repair was brilliant and it was washed and polished and cleaned inside too. Thank you for a great service

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Excellent company
After my car was damaged in a car park, my insurance put me through Fix Auto. Right from go they were very helpful and the cat was collected, repaired and returned as new. Their communication was excellent and I was kept informed all the time.

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Efficient and excellent service!
Speedy, efficient and excellent service and lovely staff too. Great paint job on my car. Can thoroughly recommend this garage.

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Front end damage looks like new
Unfortunately was a long wait for parts, but kept informed and updated twice weekly, the repair is outstanding and looks absolutely fantastic and they even valeted inside as well as out, which I didn't expect, next time the car need a valet I will have to another accident🤣😂 picked up and delivered 6 stars thank you all 😃🙃 over the moon 🌙

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
The repair took three weeks which
The repair took three weeks which , given the relatively minor nature of the damage, seemed quite a long time. I was charged over £300, on top of the insurance cost, but couldn't really see what had been undertaken to justify that extra cost and I am awaiting the opportunity, at my leisure, to return the car to the garage to have a bit more buffing and polishing undertaken,as agreed by Neil

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
My experience with this company has been brilliant!
My experience with this company has been excellent! After a bump they delivered my courtesy car at an agreed time, repaired my car and brought it back to me. The repair was brilliant and the car looks like new! Throughout they kept me informed of progress and were pleasant and professional. I am very impressed and grateful.

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Excellent Service
My insurance company informed me of the company they recommend.
Which was Fix Auto, initially I thought they are to far away for me to drop the car off and collect it.
I didn't need to do anything as Fix Auto rang me asked if ant dates were not convenient for me. We agreed a day, time and location as there service included collection whilst dropping off the hire car and returning my car / collecting the hire car.
The staff kept me informed of each stage of the repairs (which was damage to the front and rear passenger doors) the rear door required replacing . My car was returned as good as new.
The staff were always plesent polite and knowledgeable. The repair also has a life time guarantee whilst I still own the car.
I would have no hesitation in recommending Fix Auto .
I had a great experience with Fix Auto…
I had a great experience with Fix Auto Oswestry. The staff are professional and friendly. I received regaular updates by text and email on the progress of my vehicle repairs. Fantastic result and 5 star service over all, thank you very much! Highly recommend.

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Friendly staff in the office
Friendly staff in the office. Assessor on hand and able to assess damage on arrival. Clean courtesy car available to take away. Clean car when it was repaired and returned. Service with a smile.

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Excellent customer service from FixAuto…
Excellent customer service from FixAuto Oswestry. Car went in after colliding with a badger and I was kept up to date with texts and phone calls from start to finish. Car was returned in excellent condition and had been cleaned inside and out after repairs made to front bumper and fog light. Top marks to everyone involved.

Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.