Due to the accident my car had to be repaired. Insurance company pointed Fix Auto as approved repair centre. Staff from Fix auto contacted me organised pick up the car and kept me informed on repair p... See more
Company replied
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See what reviewers are saying
Excellent service, kept me informed throughout my repair. Car came back to me good as new and the staff are all friendly and helpful. Totally recommend.
After having a non fault accident I was nervous about having to deal with my car repair however from the minute Fix Auto Rochester took my car the whole process has been quick, seamless and stress fre... See more
Company replied
The work was quick and well done. Would have given 5 stars but only gave 4 because my preference for a replacement vehicle was automatic, but was only given a manual. However I'm very pleased with... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Main Road, Chattenden, ME3 8LL, Rochester, Kent, United Kingdom
- 01634 253211
4.7
Excellent
497 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very happy with the result of body work…
Very happy with the result of body work done, and they went above and beyond.
July 15, 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Very happy
Had a few hiccups but Ian went above and beyond to sort things out for me.
Thank you great service
July 14, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
very professional
very professional, kept me informed throughout. Repair was also of a good standard.
July 2, 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Fantastic Service
July 2, 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Good service
Works were done well, everybody I dealt with helpful. All in all a good experience
July 2, 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Car repair
Very impressed that my car could be repaired to such a high standard after accident.
Staff at garage always very helpful.
July 1, 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Top Job Top Staff
Had an RTA end of May had to have both doors, middle pillar complete new right side replaced.
Job took around 3 week but I was updated about the work progress weekly.
Got the car back yesterday wow looks great all valeted brand spanking new a 100% Top Job.
July 1, 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Above and beyond
Whilst my car was being repaired I caught covid!! They were fantastic they fixed the car and returned it to me. I picked up a mark on the front of the car, figured they would still have some paint so called in for a quote. The guy came out with some magic potion and within minutes it was sorted. What a lovely group of people to deal with. Absolutely top!!!
June 19, 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Care after car accident …
Very happy with this company after my accident I had they went above and beyond for me , regular updates on process with my car while in repairs, was provided with a lovely car whilst waiting for mine , staff are all lovely could do enough , very helpful, and friendly , big thankyou to all of you
Ann Bramble
June 27, 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Regular updates keeping you informed of…
Regular updates keeping you informed of progress. Work well done. Very pleased.
June 24, 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
VW Caddy Repair
Great communication, swift turnaround time, good repair work. Tracy and Mark where great on collection and delivery!
June 20, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Excellent service.
Excellent service.
Staff are polite, very helpful and I was kept well informed during the whole process.
Thank you
June 5, 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Thanks Fix Auto UK!
Picked up the car on time and deliver to my place of choice to make collection convenient. Updated regularly with the repairs and plan date of completion. Excellent communication! My Car was returned in excellent condition.
May 20, 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Efficient collection and delivery of…
Efficient collection and delivery of vehicle, good quality repair completed in quick time.⁹
May 23, 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Excellent standard of service
Standard of repair was excellent and I was kept informed of expected completion date on a frequent basis
May 14, 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Great customer experience
Kept me informed the whole time of progress. Was flexible around car pick up and drop off. Really good customer service.
May 12, 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
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