I’m pleased to say that it was the best service I ever had, organization also from logistical point of view. Staff and customer service on a high level, great communication and informing me on every s... See more
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See what reviewers are saying
I was provided with thorough details of the work required and the procurement of items that could cause a possible delay to the forecast completion date. Luckily this did not occur and my car was... See more
I had some repair work done on my car after a small frontal bump and I have to say the service was excellent. The staff were friendly and knowledgeable, a loan car was provided throughout the repair,... See more
Once I made contact the service was excellent. Collection and delivery to home. Spoke with damage assessor for information on how the damage would be fixed. Communication from all staff was great. It... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom
- 01252 861153
4.8
Excellent
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The service was excellent
The service was excellent. Collection and drop off of my car took away an added stress. Penny is an utter professional and helped out with every question I had!
December 23, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Mr Clark
We appreciate your positive feedback! We're so glad the collection and delivery service reduced your stress and that you found Penny helpful and professional.
Many Thanks
Great repair job.
I was worried with regard this repair, very worried. As it was not an easy one at all.
On collection of the van I was completely shocked, the whole van looked brand new as it had been polished into an inch of its life, and the repair was amazing.
Thank you very much Fix Auto Sandhurst, a first class repair and would recommend at the highest level.
Alan James
December 15, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Alan
We appreciate you sharing your experience. We're glad the repair and the van's appearance exceeded your expectations, especially given your initial worries. It's great to know we could deliver a first-class service for you. Thanks for recommending us!
Nina Ruprah, Fix Auto Sandhurst
Amazing service
Amazing service. We had some extra problems with our vehicle and everyone was so helpful and understanding. Would definitely recommend.
December 11, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Vicky
We appreciate your kind words! We're so happy to hear that our team was helpful and understanding when you experienced unexpected issues with your vehicle.
Many Thanks
Nina Ruprah, Fix Auto Sandhurst
You gave amazing service from start to…
You gave amazing service from start to finish - thank you.
December 11, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Lesle
We are so happy to hear that you received amazing service from our team. Thank you for your review; we appreciate it.
Many Thanks
Nina Ruprah, Fix Auto Sandhurst
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Nick
We're glad you were satisfied, and we appreciate your feedback. We'll work to improve our follow-up.
Many Thanks
Nina Ruprah, Fix Auto Sandhurst
Professional, speedy, friendly
Very friendly staff who kept us well informed at all times. Repair was carried out in a professional and speedy manner. Would definitely recommend.
December 4, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Sandhurst
Hi Sandra
We appreciate your recommendation and are so glad our team was friendly and efficient, keeping you informed throughout the repair process. Thanks for the review.
Fix Auto Sandhurst
Very friendly and excellent service…
Very friendly and excellent service from start to completion. Extremely quick in dealing with the repair - excellent job - we are very pleased
November 28, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Dear Paul
We are happy to hear that you were pleased with the service from our team. We're so glad we could complete the repair quickly and to your satisfaction. Thank you for your review.
Fix Auto Sandhurst
Their service was quick and their work…
Their service was quick and their work was flawless in terms of repair.
Would have given a five star rating if not for delayed booking slot.
November 20, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Thank you for taking the time to leave this review. We're happy to hear that you are pleased with the repairs and found the repair process quick. Please accept our apologies with regards to the booking lead time, we will review our process.
Many Thanks
Fix Auto Sandhurst
One word fantastic
One word fantastic, superb customer service from arrangements to my car pick up. Wonderful people and they did a fantastic job on my car which was damaged.
November 3, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Monique
We're happy to hear that you had a fantastic experience! It's great to know our customer service and repairs on your damaged car were superb. Thank you for your positive feedback!
Fix Auto Sandhurst
Done a great job
November 21, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Angela
We are so glad you had a great experience; we appreciate you taking the time to leave us this wonderful feedback.
Many Thanks
Fix Auto Sandhurst
Excellent service from start to finish.
Excellent service from start to finish.
A lady ran into the back of one of my vehicles when I was coming back from Stanstead Airport. The next day the Insurance company was on the phone to sort it out and then Fix Auto contacted me the day after. A day and time was arranged for the collection of the vehicle and the subsequent delivery after the repair. The repair was excellent and everyone I dealt with along the way was professional and friendly. 10/10 and thanks for a great job.
November 19, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Mike
We appreciate you taking the time to leave us a five-star review. We are so glad to hear that you received a great service and you are happy with the repairs.
Many Thanks
Fix Auto Sandhurst
The communication was great throughout…
The communication was great throughout the process even when additional challenges arose. Kevin’s openness to resolving issues is very welcoming.
November 14, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Brendon
We appreciate you sharing your feedback. We're happy to hear that our communication and openness to resolving challenges were welcoming during the process.
Many Thanks
Fix Auto Sandhurst
Efficient and Quality Service.
Efficient and Quality Service from start to finish. Very pleased with the result.
November 10, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Sandhurst
Hi Mr Carver
We appreciate you taking the time to leave us this fantastic review. We are so pleased to hear that you were happy with our service.
Many Thanks
Fix Auto Sandhurst
Good communication
Good communication, very nice friendly staff. Best of all they cleaned my car
November 7, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Mrs Terry
We appreciate your kind words and are so glad you were happy with our communication and friendly staff. Thanks for the 5-star review!
Fix Auto Sandhurst
Very professional service
Very professional service, friendly staff who made the process very easy.
October 31, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Mark
We appreciate you taking the time to leave us such a great review! We're so glad that our team made everything easy for you. Thank you.
Fix Auto Sandhurst
Good service
Good service, nice job and even brought the car back clean inside & out.
November 6, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Steve
We appreciate your kind words and 5-star rating! We're so happy to hear you were pleased with the service. Thank you!
Fix Auto Sandhurst
Great Service end-to-end
The whole service was informative, accurate, customer focussed and timely
October 30, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Hi Chris
We appreciate you sharing your positive experience, thank you for the 5 star review.
Fix Auto Sandhurst
Broken clips not replace on the car
Broken clips not replace on the car, this was a new car, in perfect condition prior to accident, but I have found clips to be snapped and not replaced.
There response and customer service to resolve this issue is impeccable. Kevin customer service is second to none. Couldn’t fault the service response.
Thank you so much for resolving this issue promptly.
October 23, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Becky
Thank you for the updated review and allowing us to resolve the issue. We appreciate you bringing this to our attention.
Many Thanks
Fix Auto Sandhurst
Great experience and outcome
Excellent communication, great service and a very good outcome with the car. They did a thorough examination of the vehicle damage and gave an accurate estimate of timescales for repair. They collected and returned the car when they said they would. All staff were very courteous and made the whole experience very pleasant. Thank you!
October 23, 2025
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Morning Christine
We appreciate you taking the time to share your positive experience. We're happy to hear that you were pleased with our communication and service. It's great to know the damage assessment and repair timeline met your expectations.
Thanks for the 5 star review.
Fix Auto Sandhurst
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Morning Darren
Thanks for the 5 star review. We are so glad to hear that you received professional service without any problems and that you are happy with the work completed.
Many Thanks
Fix Auto Sandhurst
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