The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... See more
Company replied
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The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... See more
Company replied
Our first point of contact was with Penny who booked us in for the damage assessment. Once completed the mutually agrees date for the repair was set. When the car was collected the driver was ver... See more
Company replied
Sandhurst Team - you are fantastic! From the drivers who collected our very sorry looking vehicle, to the regular communication on progress, our vehicle was returned to us two days earlier than expec... See more
Fix Auto Sandhurst repaired my BMW (after a lorry scraped the entire left side of my vehicle) recently and did a superb job - 1st class The entire staff were very professional courteous and happy... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom
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Good communication, very nice friendly staff. Best of all they cleaned my car

Reply from Fix Auto UK - Fix Auto Sandhurst
Very professional service, friendly staff who made the process very easy.

Reply from Fix Auto UK - Fix Auto Sandhurst
Good service, nice job and even brought the car back clean inside & out.

Reply from Fix Auto UK - Fix Auto Sandhurst
The whole service was informative, accurate, customer focussed and timely

Reply from Fix Auto UK - Fix Auto Sandhurst
Broken clips not replace on the car, this was a new car, in perfect condition prior to accident, but I have found clips to be snapped and not replaced.
There response and customer service to resolve this issue is impeccable. Kevin customer service is second to none. Couldn’t fault the service response.
Thank you so much for resolving this issue promptly.

Reply from Fix Auto UK - Fix Auto Sandhurst
Excellent communication, great service and a very good outcome with the car. They did a thorough examination of the vehicle damage and gave an accurate estimate of timescales for repair. They collected and returned the car when they said they would. All staff were very courteous and made the whole experience very pleasant. Thank you!

Reply from Fix Auto UK - Fix Auto Sandhurst

Reply from Fix Auto UK - Fix Auto Sandhurst
The communcation was excellent and they were very flexible with the pickup and delivery of my car

Reply from Fix Auto UK - Fix Auto Sandhurst
Great friendly service .work on my car was spot on

Reply from Fix Auto UK - Fix Auto Sandhurst

Reply from Fix Auto UK - Fix Auto Sandhurst
Friendly, efficient and knowledgeable staff providing high quality repairs.

Reply from Fix Auto UK - Fix Auto Sandhurst
Highly efficient service from day 1 until car returned.
Paintwork was excellent on return.
Highly recommend this company

Reply from Fix Auto UK - Fix Auto Sandhurst
My car was hit and was damaged on the drivers door and front wheel. Perfect Paint made it look like new. Great repair. Everyone was very kind and polite too. Thank you!

Reply from Fix Auto UK - Fix Auto Sandhurst
Great communication and customer service throughout

Reply from Fix Auto UK - Fix Auto Sandhurst
Great staff who were willing to help in anyway during my repair. Would recommend.

Reply from Fix Auto UK - Fix Auto Sandhurst
Excellent customer service and fantastic repair job on our car.

Reply from Fix Auto UK - Fix Auto Sandhurst

Reply from Fix Auto UK - Fix Auto Sandhurst
Sound experience resulting in very satisfactory completion of my vehicle repairs

Reply from Fix Auto UK - Fix Auto Sandhurst
I was involved in an RTC (rear ended) and my insurer arranged for repairs to be carried out by Fix Auto (Sandhurst). The process was quick, seamless and the garage is incredibly professional. Penny and Kevin were very helpful in particular. Not only was the car delivered to me back home but was cleaned inside and out. Thanks to all the team.

Reply from Fix Auto UK - Fix Auto Sandhurst
Excellent service provided. No fuss just smooth repairs and service provided.

Reply from Fix Auto UK - Fix Auto Sandhurst
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