I’m pleased to say that it was the best service I ever had, organization also from logistical point of view. Staff and customer service on a high level, great communication and informing me on every s... See more
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See what reviewers are saying
I was provided with thorough details of the work required and the procurement of items that could cause a possible delay to the forecast completion date. Luckily this did not occur and my car was... See more
I had some repair work done on my car after a small frontal bump and I have to say the service was excellent. The staff were friendly and knowledgeable, a loan car was provided throughout the repair,... See more
Once I made contact the service was excellent. Collection and delivery to home. Spoke with damage assessor for information on how the damage would be fixed. Communication from all staff was great. It... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom
- 01252 861153
4.8
Excellent
204 reviews
Asks customers to review
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Excellent customer service
Nina and all at Fix Auto went out of their way to ensure that the whole experience of car repair following an accident was worry free. Nina made sure I had a hire car to keep me mobile! I would highly recommend this garage.Thank you Fix Auto Sandhurst!
December 14, 2022
Unprompted review
Helpful & friendly
Helpful & friendly. Kept in contact to let us know when vehicle was likely to be completed. works done on the vehicle are flawless. Many thanks,
November 29, 2022
Nina is fabulous
Nina is fabulous - always keeps you up to date on progress - car returned sparkling ✨ inside and out - thank you
November 11, 2022
Feels like new car!
What a fantastic repair to my Honda CRV! Can’t tell you how delighted I was when my car came back this evening. New Wing due to idiot cutting me up and driving off! Sadly no details from him! But worth every Penny and great clean and shiny again.massive thanks to all,what a great team..special thanks to Nina! Recommend this company.
November 3, 2022
Unprompted review
Excellent service, friendly and chatty staff
Nina (manager) James and simon are three professional and friendly individuals who are welcoming and knowledgeable whenever you call them they are always happy to help and give me an update on my vehicle. I went to pick up the car today and there was a bit of wax/polish/dust left on the repaired paintwork, so they put it straight back into the shop and re polished it for me and made me a tea whilst I waited. All of the staff in the shop were happy to chat and really approachable. All in all the repair job and body work was excellent considering I had a bad rear end smash and almost looked like a write off. Very satisfied with the service over all.
October 31, 2022
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Perfect finish
Fix Auto Uk repaired my car after an accident I had to the passenger side rear. When my car was returned it looked incredible. There was no tape marks or any sign of repair, the car looks brand new as though nothing had ever happened. To blend and match silver is a difficult job which was executed perfectly and therefore I would fully recommend Fix Auto UK.
My only reservation would be that the courtesy car was delivered on almost reserve fuel and I wasn't shown how to operate the car. Other than this I couldn't more pleased with the service and repair, thank you.
September 9, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Katie
Thank you for taking the time to leave this review. We are really pleased that you are happy with the repairs carried out to your vehicle and welcome your positive feedback which has been relayed to our repair team.
In relation to the courtesy car, please accept my sincere apologies that the vehicle was delivered with insufficient fuel and that you were not shown how to operate the vehicle. We have now reviewed our handover process to ensure this does not happen in the future.
Please do not hesitate to contact us if you require any assistance in the future.
Many Thanks from all at Fix Auto Sandhurst.
Brilliant … from start to finish
Brilliant … from start to finish. Couldn’t do enough.
August 26, 2022
Reply from Fix Auto UK - Fix Auto Sandhurst
Hi Colin,
Thank you so much for the positive review. If we can be of any help in the future then please do not hesitate to call me or one of the team and we will be more than happy to assist you further.
Many Thanks
Simon and the Fix Auto Sandhurst Team
I was referred to Fix Auto by my insurance company.
I was referred to Fix Auto by my insurance company following an accident which caused extensive bodywork damage to my car from front to back on the driver's side. They have been absolutely amazing. Their customer care is exemplary and every member of staff we had contact with was polite and helpful. They kept me updated throughout the repair process and the standard of the repair is faultless. A huge thank you to everyone who got me back on the road after such a nasty experience. Special thanks to Simon Newell and Nina for being so kind and helpful. I would highly recommend them on every level.
June 16, 2022
Highly recommended
Simon was really friendly and helpful from quoting to collecting finished vehicle. Work was done to a very high standard
May 1, 2022
Excellent service 👏
January 24, 2022
Excellent service from Fix Auto
My car was repaired by Fix Auto Sandhurst. The staff were very friendly, helpful and explained clearly what was going to happen and kept me in the loop throughout. Very simple and no hassle. The repair was completed to an excellent standard. Customer service was second to none. Highly recommend.
January 17, 2022
Unprompted review
Great service from Fix Auto Sandhursst
Our car was repaired by Fix Auto Sandhurst. The staff were very friendly, helpful and explained clearly what was going to happen. They picked up our car, provided an excellent hire car, and returned our car. Very simple and no hassle. The repair was completed to an excellent standard.
December 1, 2021
Excellent service
From start to finish, this company were next to none for us.
They kept us informed on the collection and delivery times of our car along with updates on how the repairs were going.
The staff were extremely warming, professional, friendly and informative.
We enjoyed our courtesy car, a brand new corsa which was lovely to drive.
We were and are really impressed with the service and our car looks brand new.
November 11, 2021
Highly recommended
Very happy with the service received. Quick to collect my vehicle. Kept me informed. Once works completed quick to return vehicle. Pleasant knowledgeable and easily contactable.
September 27, 2021
Unprompted review
Excellent job
My car had a small number of scratches and blemishes and the lacquer was peeling on one of the wings. I took the car to Perfect Paint as they had been recommended to me. I was not disappointed. They were very efficient, the quote was with me within 24 hours along with photographs of each area for repair. They were happy to fit in with my timescale and carry out the work whilst I was on holiday. The workmanship is excellent and the result is a car with perfect paint!
September 27, 2021
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