Fix Auto UK - Fix Auto Sidcup Reviews 138

TrustScore 4.5 out of 5

4.6

Unit 5, Five Arches Business Estate, Maidstone Road, DA14 5AQ Sidcup, Kent, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The most professional outfit out there i used these when my bmw 840i was damage all down passenger side car was returned in showroom condition repair was perfect was kept informed all through repair b... See more

Company replied

Rated 5 out of 5 stars

The service was amazing - kept up to date at all times with what was happening to the car. The job was done perfectly and the car come back immaculate and the cleanliness was superb. The car was colle... See more

Company replied

Rated 5 out of 5 stars

Very good customer service. Excellent repair work and car retuned sparkling clean inside and out. They even removed scuff marks from the opposite side of my car without being asked to do so. Would def... See more

Company replied

Rated 5 out of 5 stars

It very good bodywork repair etc inc very cleaning car wash etc I impressed as other car wash was poor not clean properly as I prefer your company car wash I hope I try ask them clean my car again in... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 5, Five Arches Business Estate, Maidstone Road, DA14 5AQ, Sidcup, Kent, United Kingdom

  • 0208 309 5151

4.6

Excellent

TrustScore 4.5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service on the phone and great…

Great service on the phone and great communication throughout the job. The man who collected and returned our car was so helpful it took the stress out of the whole business. Thank you so much.

May 25, 2021
Fix Auto UK - Fix Auto Sidcup logo

Reply from Fix Auto UK - Fix Auto Sidcup

Thank you for leaving this lovely review Mr Lockyer :)

Rated 5 out of 5 stars

Top quality repair

Top quality repair to my vehicle. Was going to sell it as was in accident but repair so good changed my mind. You'd never know it had been in a smash. Would highly recommend. Excellent workmanship

May 25, 2021
Fix Auto UK - Fix Auto Sidcup logo

Reply from Fix Auto UK - Fix Auto Sidcup

Wow thank you Victoria, that is so lovely to hear! Amazing review thankyou :)

Rated 5 out of 5 stars

Helpful

Helpful, friendly and fast

May 20, 2021
Fix Auto UK - Fix Auto Sidcup logo

Reply from Fix Auto UK - Fix Auto Sidcup

Good Afternoon Mr Chan
Thank you very much for your kind review :)

Rated 5 out of 5 stars

Amazing and professional service…

Amazing and professional service throughout. Slight delay ordering the parts which is not the garages fault. I am really impressed with the quality of work. Car looks and drives as new.
Dawn, who delivered my vehicle home was friendly and courteous. I would recommend 100%

May 19, 2021
Fix Auto UK - Fix Auto Sidcup logo

Reply from Fix Auto UK - Fix Auto Sidcup

Good Afternoon Mr Baba. We are so happy to read this lovely review. I will pass your kind comments to Dawn -- thankyou :)

Rated 5 out of 5 stars

Wonderful!!

Wonderful! Excellent customer service and great repair!

May 19, 2021
Fix Auto UK - Fix Auto Sidcup logo

Reply from Fix Auto UK - Fix Auto Sidcup

Good Morning Mr Merrell, Thank you for this lovely review. We are so pleased to hear you were happy with our service :)

Rated 4 out of 5 stars

The repair to our car was brilliant

The repair to our car was brilliant, the communication was bad.

April 20, 2021
Fix Auto UK - Fix Auto Sidcup logo

Reply from Fix Auto UK - Fix Auto Sidcup

Good Afternoon, we are very pleased to hear you are happy with the repairs to your vehicle. I will be reviewing your file and will feedback to our team your concerns regarding communication. Thank you for your feedback

Rated 5 out of 5 stars

Great service and kept up to date on…

Great service and kept up to date on progress of my vehicle every few days. A very professional service!

April 19, 2021
Fix Auto UK - Fix Auto Sidcup logo

Reply from Fix Auto UK - Fix Auto Sidcup

Thank you for taking the time to leave this lovely review!

Rated 5 out of 5 stars

Excellent repair and service.

I had a football size dent in my rear bumper. The car was taken in on a Thursday, got phoned Friday to say it would be ready the following Wednesday. Which I already thought was really good, having used different repair places previously and had to wait months. They actually phoned on the Monday to say the car was ready. I picked it up Tuesday. Looked brand new. Don't know if they pulled the dent or replaced the bumper, but the car looked like new, washed and hoovered as well. Excellent service, polite and friendly staff.

April 14, 2021
Fix Auto UK - Fix Auto Sidcup logo

Reply from Fix Auto UK - Fix Auto Sidcup

Thank you very much for your lovely review - I will pass your comments to our team :)

Rated 5 out of 5 stars

Excellent all round

Excellent customer service Heather was amazing at keeping me updated and the body shop and valet bay did a superb job highly recommended

March 12, 2021
Unprompted review
Fix Auto UK - Fix Auto Sidcup logo

Reply from Fix Auto UK - Fix Auto Sidcup

Hi Stuart - Thank you for your great review! Heather is very happy to receive your compliments, I will be sure to also pass your comments to our valeter :-)

Rated 5 out of 5 stars

My Car

I had my car repaired here as they are local to where I work.
From the first telephone conversation I had right up until I collected my car I found ALL the staff to be very helpful and friendly down to earth people. My car repair was excellent.
I cannot thank them enough for all the help I was given. Well done ALL staff in Sidcup.

March 4, 2021
Unprompted review
Fix Auto UK - Fix Auto Sidcup logo

Reply from Fix Auto UK - Fix Auto Sidcup

Wow! Thank you so much for taking the time to leave this amazing review. I will pass your comments on to our team - thankyou :)

Rated 5 out of 5 stars

Excellent service after my minor crash

Excellent service after my minor crash. Car was washed twice due to COVID, communication was excellent, job done was top notch.

March 4, 2021
Fix Auto UK - Fix Auto Sidcup logo

Reply from Fix Auto UK - Fix Auto Sidcup

Good Morning James. Thank you for your lovely review - we are very happy that you were pleased with our service.Have a great day!

Rated 5 out of 5 stars

The work on repairing my car was…

The work on repairing my car was wonderful and my car was cleaned inside out.
Service was OK. Understandably due to the current covid restrictions the repair centre explained they've had to reduce staff numbers and reduce opening days and time so I could not pick up on time or have a temporary car delivered to me since my car would have been ready fast so I told them not to bother with giving me a car for only 3-4 days.
My car was fixed within 10 days and delivered to me a few days later.

March 2, 2021
Unprompted review
Fix Auto UK - Fix Auto Sidcup logo

Reply from Fix Auto UK - Fix Auto Sidcup

Thank you for you 5 star review! We are very pleased you are happy with the repairs to your vehicle. Please accept our apologies that due to the effects of Covid-19 we were not able to provide our usual full service to you. Thank you again for taking the time to leave this review for us :)

Rated 5 out of 5 stars

Fantastic customer service

The whole team was very helpful and the process was also extremely easy. Excellent service!

September 27, 2020
Unprompted review
Fix Auto UK - Fix Auto Sidcup logo

Reply from Fix Auto UK - Fix Auto Sidcup

Thank you for taking the time to leave us a review on Trustpilot. We're glad to hear you had a great experience and we'll pass on the good review. Thanks again and have a great day!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look