Fix Auto UK - Fix Auto Tayside Reviews 

58
TrustScore 4.5 out of 5

4.4

Ivory Place, DD5 3RY Dundee, Broughty Ferry, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently had my rear door repaired here and I'm really impressed with the quality of the work. You can tell the team knows what they're doing – the repair was done carefully, and the end result look... See more

Company replied

Rated 5 out of 5 stars

Helpful and pleasant when dealing with my car repair. Made the repair through an insurance claim which the company made extremely easy and stress free. Picked my car up from courtesy depot and return... See more

Company replied

Rated 4 out of 5 stars

Nice repair, looks perfect, although texture of repainted area different to original. No-one actually told me what had been done to the car. I don’t know if it had a new bumper or old bumper repaire... See more

Company replied

Rated 5 out of 5 stars

Kind, friendly trmeam. Explained everything on first visit and then kept in touch and got an earlier than expected date for the repair. Repairs done on time and provided with a courtesy car similar to... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Tayside

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Ivory Place, DD5 3RY, Dundee, Broughty Ferry, United Kingdom

  • 01382918520

4.4

Excellent

TrustScore 4.5 out of 5

58 reviews

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4.4

All reviews

(58)

5,527 reviews in the last 12 months

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Rated 5 out of 5 stars

Just Perfect

I recently had my rear door repaired here and I'm really impressed with the quality of the work. You can tell the team knows what they're doing – the repair was done carefully, and the end result looks like the door was never damaged in the first place. On top of that, communication throughout the whole process was friendly and efficient. I'd definitely recommend Fix Auto and will certainly be back if I need another repair.

July 2, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We are so pleased to hear about your positive experience with us! It's wonderful to know that you were impressed with the quality of our work and that the repair made your door look as good as new. We appreciate your kind words about our team's communication and efficiency. Thank you for recommending us!

Rated 5 out of 5 stars

thanks to everyone at AFT

thanks to everyone at AFT

+ top work
+ Tracker
+ telephone manner
+ Rebecca ++

- courtesy car wasn't great

June 19, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We're so glad you had a positive experience with our team and the work we did. We appreciate your feedback regarding the courtesy car.

Rated 4 out of 5 stars

Nice repair

Nice repair, looks perfect, although texture of repainted area different to original.
No-one actually told me what had been done to the car. I don’t know if it had a new bumper or old bumper repaired. Car returned to me covered in bird droppings.

June 18, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate your feedback. We are sorry the repair details weren't clear however I do not think we can be held accountable for a flying wild animal! However, We are reviewing our communication and cleaning processes to prevent this.

Rated 4 out of 5 stars

Pro Job

Work done very well. Comms about delays (due to parts shipment) could have been more pro-active.

June 12, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We're glad you're happy with our work. We appreciate your feedback on our communication regarding delays.

Rated 5 out of 5 stars

Helpful and pleasant when dealing with…

Helpful and pleasant when dealing with my car repair. Made the repair through an insurance claim which the company made extremely easy and stress free. Picked my car up from courtesy depot and returned it there which also made this easy and stress free for me. Spoke with both Rebecca and Sean who were very helpful and extremely polite.

June 11, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We're so pleased to hear that your car repair and insurance claim process was easy and stress-free. It's wonderful that our team provided helpful and polite service. Thank you for your kind words!

Rated 2 out of 5 stars

Not great

Slow to book car in as they had no courtesy cars available, took it in eventually to check it was driveable, said it was. There was a knocking noise coming from my from suspension so I took it back to them, they said it was a broken spring but it was still safe to drive. I did eventually get a courtesy car a couple of weeks after the accident. Top marks to the driver who brought my courtesy car as he had valeted my car while it was waiting for parts as he couldn't do anything else to it.

June 8, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate you sharing your experience. We are sorry to hear about the delays and the issues with your vehicle. We are glad our driver provided excellent service, and we will review our processes to improve courtesy car availability and communication.

Rated 5 out of 5 stars

Great service

Great service. Damaged car was picked up and was delivered back immaculately repaired, valeted and good as new.

May 21, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We're so pleased to hear you received great service and that your car was immaculately repaired and returned to you.

Rated 5 out of 5 stars

Allan. S

Were professional in their repair and communication. Rebecca was also very helpful.kept informed at every stage. Very pleased with the service.

May 12, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

Thank you for your wonderful feedback! We are so pleased to hear you were happy with our professional repair and communication.

Rated 5 out of 5 stars

Everything was so professional and…

Everything was so professional and Rebbeca Ellis was great I I had a leg injury and she arranged for car pick up and drop off also payment was made over the phone well done to all concerned

May 8, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We truly appreciate your kind words! We're so glad we could assist with your car's pick-up and drop-off, especially with your injury.

Rated 5 out of 5 stars

This is the first time I have had to…

This is the first time I have had to use a company in this line of business, they were first class from start to finish very professional in all departments, they also have a very good platform to show the customer how there vehicle is progressing at the various stages, also the delivery of a courtesy car to and from your home.

May 4, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We truly appreciate you taking the time to share your positive experience. We are delighted to hear that our team provided first-class service and that you found our progress updates and courtesy car delivery helpful. Thank you for your kind words.

Rated 5 out of 5 stars

From time I took my own car in & gave…

From time I took my own car in & gave me a hired car which was a godsend they kept me updated re works to be done etc & were very helpful overall was a great experience & no issues

April 29, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We're happy you had such a great experience! It's wonderful to hear that the rental car and updates were helpful. We appreciate your feedback and are glad everything went smoothly for you.

Rated 5 out of 5 stars

Good efficient service

Good efficient service. Pleasant staff.

April 28, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate your positive feedback! We're happy our staff was pleasant and our service efficient for you. Thank you for taking the time to share.

Rated 5 out of 5 stars

Went out of their way to help

Friendly, helpful service (in fact went out their way to help)!

April 17, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate you taking the time to leave us a review! We're happy to hear you found our service helpful and friendly, and that we exceeded your expectations.

Rated 4 out of 5 stars

The repair to my car was quick and…

The repair to my car was quick and excellent , the car had been washed and valeted while in the garage which was a pleasant surprise .
It would be 5 stars if i hadnt had to phone and ask what was happening e.g. i phoned to 2months after accident to see when they might be able to get my car in and was told they could take it the next day the same when i got the car back i phoned to say when would it be ready and it was ready in a couple of days . I would have liked updates from the garage without having to phone for them even an email would have been in.

April 16, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We're happy to hear that you were pleased with the repair and the valet service. We appreciate your feedback regarding communication. We'll review our processes to improve how we keep customers informed about their vehicle's status. Thank you.

Rated 4 out of 5 stars

Despite Suberu taking an eternity to…

Despite Suberu taking an eternity to provide spares the company kept me informed of every delay.

April 13, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate your feedback and are happy to hear that our communication was helpful, even with the delays in obtaining spares. Thank you.

Rated 5 out of 5 stars

Great service

Great service. The staff were really nice and friendly when we gave the car and picked it up. They had really fast service. Would definitely recommend.

April 2, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you found our team nice and friendly and our service fast.

Rated 4 out of 5 stars

Communication could have been better

Communication could have been better, overall service was good

March 30, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate your feedback and are glad the service was good. We'll work on improving our communication. Thanks!

Rated 3 out of 5 stars

The repairs took a long time which I…

The repairs took a long time which I understand was partly due to supplies from Land Rover but sometimes the information I was given was contradictory from other messages. The final result was excellent and all the staff were very pleasant, helpful and polite.
The courtesy car was dreadful and to have it for 8 weeks made life difficult.

March 26, 2026
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Reply from Fix Auto UK - Fix Auto Tayside

We appreciate your feedback and are glad the final repair was excellent and our staff were helpful. We're sorry for the delays and any inconsistent information you received, as well as the poor courtesy car experience. We will review these points to improve our service.

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